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SpringHill Suites Chicago O'Hare

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8101 West Higgins Road, Rosemont, IL 60631
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920 Reviews from our TripAdvisor Community

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Showing 904: English reviews
Saint Petersburg, Pennsylvania
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Very, very nice room for the price! Awesome view. Close to airport with free shuttle. Pool was great for the kids because it was raining but there was WAY too much chlorine. Front desk needs more staff, there was a major line at times.

Helpful?
Thank DeltaSlave
Toronto
Level Contributor
64 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel is 10-12 minutes from ORD. The staff is friendly. The rooms are decent size, and clean. The shuttle runs twice an hour. At the airport the pick up point is by Door 2, and arrives on the hour and 30 minutes past the hour. Many restaurants 5 minutes away.

Helpful?
Thank Lambo-Insecta
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Lambo-Insecta, Thank you for the great review. We are glad to have served your during your trip to Chicago. It's great to see that our team did an excellent job of assisting you and that our housekeeping team did a great job of our cleanliness. We look forward to assisting you again the next time you are in the... More 

London, United Kingdom
Level Contributor
77 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel is basically a 1 or 2 night stay hotel for people using Chicago O'Hare airport. It is close to O'Hare but also right next to the highway and the blue L train line. Our check in was quick and the staff friendly. As we were tired from our flights all we wanted was a good nights sleep before... More 

Helpful?
Thank Holidaydad55
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Holidaydad55, Thank you for taking the time to share your experience. Though we had positives, the negatives outweighed them which is disappointing. Please accept our apologies for failing to meet your expectations. Upholding our commitment to delivering a memorable experience, we hope to get the chance to better your experience the next time you are in town. Sincerely, Kevin... More 

SW MIchigan
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I recently had a one night stay at the SpringHill Suites Chicago O'Hare. It was great! There was VERY little airpot noise. The hotel was very clean, staff was friendly. I replay enjoyed the welcome email I received from the staff on my check in day. The bed was soft, the sofa in the room was oversized and included a... More 

Helpful?
Thank Nkkilala
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Nkkilala, Thank you so much for the awesome review! It is wonderful to see that you had such a nice visit to our hotel. Our team, from housekeeping to the front desk, works very hard to make sure each guest feels right at home. I am proud to see that we have succeeded in that aspect. Thank you again... More 

Moline, Illinois
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We were in Chicago for the weekend with friends to go to a Chicago Cubs game. They had a free shuttle we took to the blue line to get to the game. This was nice so we did not have to drive into Wrigleyville. The front desk staff was nice. The rooms were clean. The continental breakfast was good and... More 

Helpful?
Thank MolineFamily95
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear MolineFamily95, Thank you for writing a review about your visit to our hotel. We are thrilled to see that you had a nice time with us and that you were able to utilize our shuttle service; it's a nice perk to have. We appreciate your time and look forward to assisting you again the next time your travels bring... More 

Atlanta, Georgia
Level Contributor
178 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is about 5-6 miles from O'Hare. The airport shuttle arrives at the airport pickup area (door 2) on the hour and half-hour. I was the only person on the van and the driver did not speak to me the entire time except to confirm that I wanted to go to SpringHill suites. Once arriving at the hotel check-in... More 

Helpful?
Thank Sherpa2286
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Sherpa2286, Thank you for taking the time to share your experience at our hotel. Though we had some positives, unfortunately there were too many negatives during your visit. Please accept our most sincere apologies for not meeting your full expectations. Creating a memorable experience for our guests, especially our Elite Members, is our number one goal and it is... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We attended a friend's wedding that was held in the John Hancock building. It took us about an hour to drive the short distance to downtown (Saturday afternoon traffic), but there is an El line nearby. This hotel is clean, reasonably quiet, and doesn't make your skin crawl when you take off your shoes. It offers free parking (you won't... More 

Helpful?
Thank colietraveler
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear colietraveler, Thank you so much for taking the time to write such a great review! What a wonderful occasion you had that brought you to us and we're glad to see that we accommodated you so well. We look forward to seeing you again the next time your travels bring you back into the Chicago area. Sincerely, Kevin W.,... More 

Level Contributor
26 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stay here per 7 days , very nice place and people, great breakfast and amenities. You dont be dissapointed , we comeback home with a lovely memories from Chicago and for this great Hotel. My kids love it too.....................Thank you

Helpful?
Thank AleliDz
Kimberly N, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear AleliDz, Thank you for your great review. I am so glad that our hotel and team are part of such fond memories for your 2016 Vacation. We certainly enjoyed having you and the family for the week. Hope to see you back for another trip in the future. Kindly, Kimberly N., Assistant General Manager More 

Level Contributor
87 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The hotel was clean and nicely appointed. The bed was comfy. Our room had a view of the city, highway and train. I was worried about getting sleep but the noise wasn't bad. We all slept well. The pool is small and in a dark underground room. Work out center was nice and had working equipment. Front desk personnel were... More 

Helpful?
Thank TexasFamiy1
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear TexasFamily1, Thank you for taking the time to review our hotel. We are happy to see that you had an overall nice visit. Our front desk team works hard to make each guest feel as comfortable as possible. Please accept our apologies about your experience with our breakfast. I will pass along your feedback to our breakfast team for... More 

Falcon Heights, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stay with caution! Overall, the front staff was nice and friendly. Checkin was quick and easy. Unfortunately, that's the only good thing I can say about my experience there. My family (of 6) drove 6 hours to Rosemount for a concert. We arrived early and checked in. The front ladies were great and very friendly. After checking in, we decided... More 

Helpful?
Thank tripreview01_28
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear tripreview01_28, Thank you for taking the time to share your experience with us. Please accept our most sincere apologies for the very negative experience you had at our hotel. I assure this matter isn't taken lightly. We have taken evasive action to make sure this uncommon issue doesn't happen again. Sincerely, Kevin W., Guest Experience Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make the right choice, make the smart choice! We offer a hot breakfast, parking, and the fastest high speed internet all complimentary. Traveling to O'Hare; use our convenient 24 hour O'Hare Airport shuttle service. It leaves the hotel at :15 and :45 past every hour (please call for pick-up 11pm-6am). Once at airport, make your way to the bus/shuttle center. We pick- up at door #2 (2 times per hour). Located minutes from the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theater and NEW Rivers Casino. Conveniently close to the CTA 'Blue Line'. Take the train downtown to see the Magnificent Mile, Chicago Museums, McCormick Place or many other attractions. Sports enthusiasts will enjoy easy access to Chicago Cubs, White Sox, Chicago Bears and Blackhawk games. Our all suite-property includes spacious rooms which all have a fridge and microwave. Find time to use our Indoor swimming pool and 24 hour fitness center. With over 6,000 sq ft of flexible meeting space, we can help plan your next event. ... more   less 

Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 West Higgins Road, Rosemont, IL 60631
Location: United States > Illinois > Rosemont
Price Range: $133 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
Number of rooms: 245
Reservation Options:
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites
Hotel Style:
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
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