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SpringHill Suites Chicago O'Hare

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1,012 Reviews from our TripAdvisor Community

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Chicago, Illinois
Reviewed yesterday NEWvia mobile

I have never felt as comfortable in a hotel as I do at SpringHill Suites (O'hare). This location is my home away from home. I come here to get away from the distractions at home. I sleep, I study, and I work a bit. When I leave I feel refreshed. And the front desk staff is particularly awesome, especially Carrieal....

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Helpful?
Thank ChiLSD
Reviewed 2 days ago NEW

This hotel is a shining example of amazing customer service. It begins when you call the hotel for directions to the hotel shuttle - (if you are new to O'Hare) to your arrival at check in. They are very attentive, take the time to make you feel like the #1 customer. The rooms are very clean and inviting. I would...

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Helpful?
Thank Mary S
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Mary S, Thank you so much for the wonderful review of our SpringHill Suites Chicago O'Hare! Our team works hard to make each guest's visit as comfortable as possible. We will pass along your warm feedback to our team so their hard work doesn't go unnoticed. Thank you again for your time and we look forward to assisting you...

Watertown
Reviewed 2 weeks ago via mobile

This was a quite nice Mariott property. Very clean. Extremely helpful and friendly staff. Convenient location to hop on and off the freeway. Nice to be connected to the Outback Steakhouse for latenight dinners without having to drive. The breakfast was good, coffee was good as well.

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Helpful?
Thank John R
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear John R, We greatly appreciate your kind words! Our team strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon! Sincerely, Kevin W., Guest Experience Manager

Milwaukee, Wisconsin
Reviewed 2 weeks ago

I'm a Marriott Gold member and I had a coupon for a free night (category 4 or less) and I was headed to the annual at the Progressive International Motorcycle Show at the nearby Donald E. Stephens Convention Center. There is an Outback Steakhouse in the hotel and there is free parking. The hotel was clean, breakfast was your typical...

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Helpful?
Thank Mark H
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Mark H, Thank you for providing us with some feedback. We work on making each guest's visit a memorable one. Unfortunately we fell short during your visit. Please accept our apologies. We look forward to making your next visit more enjoyable. Sincerely, Kevin W., Guest Experience Manager

Los Angeles, California
Reviewed 2 weeks ago

A really good option if you need an airport hotel. They offer a shuttle to a nearby subway, so it's pretty easy to get to town. The front desk people are super-nice. Very reasonably priced for what you get. Also enjoyed my meal at the Outback steakhouse in the hotel.

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Helpful?
Thank NanTanner
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear NanTanner, We thank you for the great feedback! Our team works hard to make each guest's visit as carefree as possible. We will share your feedback with our team so their hard work doesn't go unnoticed. Come visit us again soon! Sincerely, Kevin W., Guest Experience Manager

Reviewed January 17, 2017

Delicious breakfast spread, lots of options. Exercise room was clean and equipment was in good condition. Very comfortable room, it was relaxing to lounge on the sectional sofa. There's a microwave and refrigerator in room; great spot for my leftovers from the restaurant connected right to the hotel. Parking available as well.

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Helpful?
Thank Cindy S
bsaldana2016, Manager at SpringHill Suites Chicago O'Hare, responded to this review

We greatly appreciate your kind words! Our staff strives to create a wonderful experience for all of our guests and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

New York City, New York
Reviewed January 16, 2017

Traveling every other week for the past 14 years becomes tiresome. However, the staff at this SpringHill suites makes you feel uplifted, re-vitalized, and like family. The front end staff of Carrieal, Sharon, Magda, Kevin and a few more ( so sorry, couldn't remember all the names) are friendly, humorous and have great knowledge of the area. If I needed...

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Helpful?
1Thank Mitch K
Kimberly N, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Hi Mitch, What a great review! Thank you for allowing us to take care of you during your trips to O'Hare. I am so proud that you have connected with so many of our team members and that each one has created a family like environment. Thank you again for sharing your experience with other visitors. You have certainly provided...

Newcastle upon Tyne, United Kingdom
Reviewed January 11, 2017

Arriving at O'Hare Airport, we rang the hotel who promptly sent a shuttle bus to pick us up (for free) welcoming reception staff who had a package for me which was given to me on arrival. Hotel is 15 mins from the airport. I've known things to go 'missing' and staff can't find it but this was totally different. There's...

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Helpful?
Thank HappyCouple2014
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear HappyCouple2014, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your visit. Our team works hard to make each guest's visit as comfortable as possible. We're proud to hear that we succeeded in that. We look forward to assisting you again the next time your travels bring...

Reviewed January 11, 2017

My wife and I spent this past New Year's 2016-17 weekend at Springhill Suites. What a nice hotel and staff. Our room was so nice and clean, staff was friendly and helpful. We felt at home from Friday night to Monday morning and enjoyed every minute there. The pool was warm and inviting and we actually had it all to...

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Helpful?
Thank Larry E
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Larry E., Thank you for taking the time to review us. We're glad to hear that you enjoyed your visit during New Years. Our team works hard to make each guest's visits as carefree as possible. We look forward to assisting you again the next time your travels bring you back to Chicago. Sincerely, Kevin W., Guest Experience Manager

Sherman, Illinois
Reviewed January 11, 2017 via mobile

I stayed one night prior to a business related meeting in the Rosemont area. There was ample FREE parking (paying for parking at a hotel is one of my biggest pet peeves). The hotel staff were friendly and welcoming. My room was comfortably appointed. I was not a fan of the mattress and pillows; I had a very uncomfortable night....

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Helpful?
Thank frederl1071
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear frederl1071, Thank you for taking the time to share your experience with us. We're happy to hear that you were able to take advantage of our complimentary breakfast and length of stay parking. They are nice perks we have for our guests. We look forward to getting the chance to assist you again the next time your travels bring...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make the right choice, make the smart choice! We offer a hot breakfast, parking, and the fastest high speed internet all complimentary. Traveling to O'Hare; use our convenient 24 hour O'Hare Airport shuttle service. It leaves the hotel at :15 and :45 past every hour (please call for pick-up 11pm-6am). Once at airport, make your way to the bus/shuttle center. We pick- up at door #2 (2 times per hour). Located minutes from the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theater and NEW Rivers Casino. Conveniently close to the CTA 'Blue Line'. Take the train downtown to see the Magnificent Mile, Chicago Museums, McCormick Place or many other attractions. Sports enthusiasts will enjoy easy access to Chicago Cubs, White Sox, Chicago Bears and Blackhawk games. Our all suite-property includes spacious rooms which all have a fridge and microwave. Find time to use our Indoor swimming pool and 24 hour fitness center. With over 6,000 sq ft of flexible meeting space, we can help plan your next event. ... more   less 

Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 West Higgins Road, Rosemont, IL 60631
Location: United States > Illinois > Rosemont
Price Range: $125 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
Number of rooms: 245
Reservation Options:
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites
Hotel Style:
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travelers have asked, with answers from SpringHill Suites Chicago O'Hare staff and other travelers.
11 questions
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Questions? Get answers from SpringHill Suites Chicago O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Firm but comfortable beds.”
 of 5 bubbles E2721VScindys, Jan 17, 2017 | Read review
“The higher floors afford you some nice views.”
 of 5 bubbles BenjaminMS, Jan 3, 2017 | Read review
“Ask for a room away from the side facing the Blue Line "L."”
 of 5 bubbles John_Hale, Dec 31, 2016 | Read review
“Side away from the street is better.”
 of 5 bubbles Rodneycjames, Dec 19, 2016 | Read review
“Let them know what you are there for and they usually accommodate to fit all your needs.”
 of 5 bubbles brivera197, Dec 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question