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SpringHill Suites Chicago O'Hare

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942 Reviews from our TripAdvisor Community

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Showing 925: English reviews
Fort Wayne, Indiana
Level Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Checked in Friday night. For as busy as the desk was, the staff were very friendly. They were efficient and took the time to answer questions with a SMILE on their face. We did have to find a place to the side to park during check-in, but moved into the garage as soon as we had the key. Our king... More 

Helpful?
Thank Kathy L
Kimberly N, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Kathy, Thank you for your kind words regarding our hotel and staff. I am very happy to see that you and your family were able to take advantage of many of our hotel amenities including our shuttle. I apologize we weren't able to bring you closer to the convention center, especially when it was a rainy day. Unfortunately we... More 

israel
Level Contributor
70 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed in the hotel one night before departing from O'Hare, the next day. The rooms are spacious but basic, the bathroom is standard. The lobby is small and very crowded. The staff was minimal and the response was slow. The parking was full so we needed to wait at least 20 minutes. If you need a decent hotel near... More 

Helpful?
Thank arikmilky
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear arikmilky, Thank you for taking the time to share your experience with us. We apologize for not meeting your full expectations during your visit. Hopefully we get the chance to better your experience the next time your travels bring you back to Chicago. Sincerely, Kevin W., Guest Experience Manager More 

Ottawa, Canada
Level Contributor
390 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

The main reason we stayed was the proximity to the Blue line in conjunction with the free parking and of course the free shuttle service to the train ( otherwise it's an easy 15 min walk) You can be downtown in 1hr and not spend a fortune on parking. This means you can enjoy a better lunch or dinner and... More 

Helpful?
2 Thank Peter_Bomberg
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Peter_Bomberg, Thank you so much for the awesome rating and review! We appreciate your time and are glad to hear that you had an enjoyable visit. Our length of stay free parking and complimentary shuttle services are nice perks for us to have. We're glad that you were able to utilize them well. Hopefully we get the chance to... More 

Erie, Pennsylvania
Level Contributor
112 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel met our needs well. The room was clean and the bed was very comfortable. The thing that amazed me most about this hotel was the fact that in spite of many, many guests at the free breakfast they offer in the morning, the staff kept up with the needs of the crowd. There was an endless parade of... More 

Helpful?
Thank brenda w
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear brenda w, Thank you so much for taking the time to share your experience with us. It is wonderful to see of the amazing work our breakfast team put in during the busy mornings. We are lucky to have such great team members in the mornings. I will happily pass along your feedback to them so they know their... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed for two nights as we were coming down from Michigan on our way home to uk and did not want to pay city centre prices and car parking fees Does not look very much from outside but rooms are very comfortable and clean Free parking and free buffet breakfast also add to appeal A few local restaurants and Outback... More 

Helpful?
Thank Jamie B
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Jamie B, Thank you so much for the great review of your visit. It is wonderful to see of the awesome experience you had while with us. We look forward to assisting you again the next time your travels bring you back into the Chicago - O'Hare area. Sincerely, Kevin W., Guest Experience Manager More 

New Castle, Pennsylvania
Level Contributor
98 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

It is always refreshing when you arrive to your hotel and the front desk greets you and you feel as if they genuinely are happy to help you. Great service! The room had plenty of space, was clean and included a small kitchenette. The sink was outside in the main part of the room with the toilet and shower in... More 

Helpful?
Thank Rebby2k
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Rebby2k, Thank you so much for the wonderful review. Our team works hard to make sure they give the best service possible to each guest. It is great to hear that we did not falter on your visit. We look forward to assisting you again the next time your travels bring you back to the Chicago area. Sincerely, Kevin... More 

Prior Lake, Minnesota
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Flight cancellation led me to this hotel for the night. I was impressed with the space and layout and would highly recommend this hotel. Staff is friendly and helpful - let them help you with any uncertain questions or shuttle schedules. Hot breakfast is offered which is a plus. There is an Outback Steakhouse in this hotel for dinner options.

Helpful?
Thank MNescaped
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear MNescaped, Thank you so much for taking the time to review our hotel. We appreciate your time and are glad to see that you had a great visit. Our staff work very hard to assist each guest in any way possible. Hopefully we get the chance to assist you again the next time your travels bring you back into... More 

michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

GrEat place to stay when you send one off at the airport!! Great location & breakfast. You'll want to stay here for the breakfast & location. Staff were very nice! Hotel was very clean & very new looking..didn't use the computer area, but it looked very well equipped.

Helpful?
Thank meemers
Kevin W, Guest Relations Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear meemers, Thank you so much for the awesome review! We appreciate your time and are glad to hear that you enjoyed your visit to our hotel. One of our goals is to create a memorable experience for all of our guests. We're proud to see that we succeeded in that goal. Thank you again and we look forward to... More 

Weston, Florida
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night while we were in the middle of a move and chose this hotel for it's free parking. We arrived around 10PM on a Saturday night and the place was packed! Not a parking spot in sight. Upon check in we realized we needed a room key to access the underground parking. No problems there. However,... More 

Helpful?
Thank Dana B
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear Dana B., Thank you so much for taking the time to share with us your wonderful experience. It is rewarding to see of the great work Kim did to assist you. She is an asset to our team and I will happily give her the proper kudos for going above and beyond to assist you. Thank you again for... More 

Kenai
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is near O'Hare and is fairly large for a SpringHill suites. I have stayed here several times and on this most recent stay it looks like they have remodeled slightly in the rooms with new carpeting and some new furniture. The rooms are not the largest, but are comfortable and provides a sink, microwave, fridge, desk, and sofa.... More 

Helpful?
Thank AKDan
Kevin W, Manager at SpringHill Suites Chicago O'Hare, responded to this review

Dear AKDan, Thank you so much for the wonderful review of our hotel! We are thrilled to see that you are one of our many happy returning guests. Our suites did get a makeover this year and it's great to see that you like the changes. We look forward to seeing you when you're back in town! Sincerely, Kevin W.,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make the right choice, make the smart choice! We offer a hot breakfast, parking, and the fastest high speed internet all complimentary. Traveling to O'Hare; use our convenient 24 hour O'Hare Airport shuttle service. It leaves the hotel at :15 and :45 past every hour (please call for pick-up 11pm-6am). Once at airport, make your way to the bus/shuttle center. We pick- up at door #2 (2 times per hour). Located minutes from the Donald E. Stephens Convention Center, Allstate Arena, Rosemont Theater and NEW Rivers Casino. Conveniently close to the CTA 'Blue Line'. Take the train downtown to see the Magnificent Mile, Chicago Museums, McCormick Place or many other attractions. Sports enthusiasts will enjoy easy access to Chicago Cubs, White Sox, Chicago Bears and Blackhawk games. Our all suite-property includes spacious rooms which all have a fridge and microwave. Find time to use our Indoor swimming pool and 24 hour fitness center. With over 6,000 sq ft of flexible meeting space, we can help plan your next event. ... more   less 

Additional Information about SpringHill Suites Chicago O'Hare

Address: 8101 W Higgins Rd, Rosemont, IL 60631-2916
Location: United States > Illinois > Rosemont
Price Range: $127 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Chicago O'Hare 3*
Number of rooms: 245
Reservation Options:
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Also Known As:
Springhill Suites Chicago o`Hare Hotel Rosemont
Chicago Springhill Suites
Hotel Style:
#3 Business Hotel in Rosemont
#5 Family Hotel in Rosemont
#8 Romantic Hotel in Rosemont
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