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Hilton Rosemont / Chicago O'Hare

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Hilton Rosemont \/ Chicago O\\
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897 Reviews from our TripAdvisor Community

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Showing 871: English reviews
Majorca, Spain
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

The hote offers a shuttle from airport that needs 20 minutes driving. Find the shuttle stop could stress you. The hotel has very basic rooms, good beds and mediocre bathrooms. Service is not a good point, front desk very rude. The only good point is it is near to airport of O'Hare and for flight transfer is good

Helpful?
Thank BarcelonaNoe
Racine, Wisconsin
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We booked here because of an early flight out of O'Hare and to park our car at for a week of travel. We checked in late, checked out early and was in the hotel for a short amount of time. Check in was easy and our room was clean and ready for us. The shuttle to and from the airport... More 

Helpful?
Thank amdltmd
Chicago
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The room was good and the beds were very comfortable, just what we expect from Hilton. We didn't take advantage of any of the hotel amenities except the pool. It was clean, lots of tables and chairs very attractive and a fantastic view of the plains landing at O'Hare. Most of the time we were the only one there.

Helpful?
1 Thank RozfromIL
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The location of this place is great. Close to the airport; Walking distance from the blue line subway; walking distance from one of the best pizzerias in the area Giordano. However, the hotel it self is not so great. Let's start off with the front desk/reception area. When we checked in, we weren't even greeted. The girl who "helped" us... More 

Helpful?
Thank Linn G
Trussville, Alabama
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I was able to check in around noon. The room was clean and all of the meeting spaces were clean and very suitable. One of the elevators was being renovated while I was there, but that didn't seem to impact me at all. Overall, the courtesy of the front desk folks, the cleanliness of the room, and the meeting spaces... More 

Helpful?
Thank Dadoftheyear2016
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Dadoftheyear2016, Thank you for your wonderful comments and feedback regarding your recent stay with us. I’m pleased to learn of your appreciation for the cleanliness of the guest room and meeting rooms and the friendliness of our front desk team. We hope to have the opportunity to serve you again on your next visit to Rosemont. PS – Great... More 

Monterey, United States
1 review
5 of 5 stars Reviewed 1 week ago

Not a possible complaint. Room was wonderful, staff was wonderful, people go out of their way to make you happy. I am so grateful that this was the facility selected for our group get together. Wish we could have stayed longer and will certainly go back in the future.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stephanie W
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Stephanie W, Thank you for your wonderful feedback regarding your recent stay with us. We were delighted to host you and would certainly be honored and happy to host your next group get-together. We aim to provide an exceptional level of service and I’m pleased to learn that we exceeded your expectations in that department. We hope to see... More 

Demotte, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

We had a few misshapes when we first got there. I needed a rollin shower for a wheelchair room and they didn't give it to us at first. Once they switched the room to a different one it was great! Our toilet was leaking but once we called about it someone was up there ASAP and fixed it!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank margaretkZ5129MN
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear margaretkZ5129MN, I’m so sorry for the inconveniences you experienced upon your arrival and during your stay. Thank you for bringing your issues to our attention immediately and telling us about the leaky toilet so we could make it right while you were still here with us! I’m pleased to learn that you had a great stay despite the rough... More 

Centralia, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel was not far from the airport and the shuttle service was great. This hotel is right next to the convention center. The only problem with the hotel location was that there was no food nearby except for the hotel restaurant. We GrubHub a lot during our stay which was easy and convenient. The hotel had a great pool... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jessica G
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Jessica G, Thank you for sharing your recent review on Trip Advisor. I’m pleased to learn of your appreciation for the cleanliness of the hotel and the friendliness of our team. I’m a bit concerned about your comments regarding our location to dining as we are located within walking distance to various restaurants in the area, especially MB Financial... More 

Indianapolis, Indiana, United States
Level Contributor
148 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for 4 days to attend a medical seminar. The Hotel was well located in the area of Rosemont. There are a number of restaurants around accessible by walking. The amenities were simple and clean. The service was fast, although I had to remind them a few times when I requested for a small fridge in my room.... More 

Helpful?
Thank nikonos3
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear nikonos3, Thank you for sharing your recent experience with us on Trip Advisor. I’m delighted to read about your appreciation for our location and especially the compliments to the chef regarding your steak. I will be sure to share your feedback with my team. I do apologize for the delay in getting your refrigerator to your room and I... More 

Chicago O'Hare, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The shower walls had actual samll holes in them. The tub had a straight back so you could not lay back and relax. The bathroom was not clean. From 2am to 4:30am a woman kept on running up and down the hall fighting with a man, then they would go into the room for a few minutes and then it... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dena P
PaulGrande, General Manager at Hilton Rosemont / Chicago O'Hare, responded to this review

Dear Dena P, I’m disappointed to read your comments and I’m sorry for the inconveniences you experienced during your recent stay with us. Thank you for bringing these issues to our attention while you were on property with us and for taking the time to speak with my Front Desk Mananger before you checked out so that we could learn... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hilton Rosemont Chicago O'Hare is conveniently located just minutes from Chicago O'Hare International Airport and connected via enclosed sky bridge to Donald E. Stephens Convention Center. Our hotel features 300 guest rooms and suites, 24 hour room service, complimentary shuttle service to O'Hare Airport, The new Fashions Outlet Mall, MB Financial Park Entertainment District, and Rivers Casino, indoor pool, fitness center, wireless internet access (nominal fee) and Liberty Tavern Restaurant. ... more   less 

Additional Information about Hilton Rosemont / Chicago O'Hare

Address: 5550 N River Rd, Rosemont, IL 60018-5231
Location: United States > Illinois > Rosemont
Price Range: $116 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Rosemont / Chicago O'Hare 3.5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Hilton Hotels, Odigeo, TripOnline SA, Expedia, Travelocity and Priceline so you can book your Hilton Rosemont / Chicago O'Hare reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rosemont / Chicago o`Hare Hotel Rosemont
Hotel Style:
#4 Business Hotel in Rosemont
#4 Romantic Hotel in Rosemont
#9 Family Hotel in Rosemont
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