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Embassy Suites by Hilton Chicago - O'Hare/Rosemont

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1,071 Reviews from our TripAdvisor Community

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Showing 1,053: English reviews
Kokomo, United States
5 of 5 stars Reviewed 2 days ago NEW

Rooms are well kept and spacious. Their breakfast buffet is best I have seen. I highly recommend this establishment! We have been staying here every trip to Chicago that we make. The Staff is always helpful and treats us like royalty. They bend over backwards to help if there is a problem and give helpful tips for places to eat... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Colin G
Plymouth, Indiana
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very thing is great here pool tad cool but good This place has good breakfast and ice reception with drinks and snacks the rooms are decent the pool is nice me and my family have stayed here now for three years in a row for a convention across the street

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank U4369KAjessicac
Panama City, Florida
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

This establishment needs a major face lift. It is well dated in a lot of the guest rooms. The breakfast buffet is about the only thing this hotel has going for itself right now. The "gift shop" is extremely sad. Not much bigger than my Master Bedroom Closet. The staff is friendly but they need a class on communication. After... More 

Helpful?
Thank bridget w

Travelers are raving about these Rosemont hotels

Owatonna, Minnesota
1 review
5 of 5 stars Reviewed 4 days ago NEW

I will choose this hotel over any others in the area, and I've stayed at a couple others. Amenities offered make the stay fun and relaxing and the staff are very friendly and helpful. Having a little gift shop on-site was extremely convenient as well.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank valenchiah
Hamlet, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

My family had a very good stay at this hotel. Our room was clean and well stocked with coffee, cups, kleenex, toilet paper. We really enjoyed the evening happy hour, and the breakfast. I just wish the parking gargae was connected to the building, and the elevators were faster. When we left only 1 elevator was working in the parking... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kristina P
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Kristina, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and hope to welcoming you back agian on your next visit to the area. Best Wishes~ More 

Madison, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Overall stay was great. Made to order breakfast was awesome! Spacious room as well as clean. Very close to shopping, only a few blocks to the train to get to downtown. Staff was helpful when we needed something.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Angel G
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Angel, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and hope to welcoming you back agian on your next visit to the area. Best Wishes~ More 

Minneapolis, Minnesota
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

I've stayed maybe once a year at this hotel for work trips. Never again till they update the rooms. Stains on the carpet, the bedrooms and main room need a makeover, and it's just dark feeling in the living room. Not that inviting. The elevators could use a swift kick in the pants (really, only 3 elevators). it was a... More 

Helpful?
Thank marcdR4115QQ
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

marcdR4115QQ, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience... More 

Kenosh
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed over night for Comic Con. The hotel was clean and the beds were comfortable. The offer a free breakfast in the morning. They had, scrambled eggs, bacon, sausage, French toast, breads, donuts, Danish, cereal and also a made to order omelette when we stayed. There is a microwave and fridge in the room. Internet was $15 or $16... More 

Helpful?
Thank JMS529
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

JMS529, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed you experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes! More 

San Diego, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were here for one night at the end our trip. Stayed here because it was so close to the airport. We had a suite with two double beds in one room and a sleeper sofa in the other room. This was a pretty large suite. There was one bathroom, but a second sink in the bedroom so two people... More 

Helpful?
Thank drbud1
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

drbud1, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we look forward to welcoming you back again on your next visit to the area. More 

Atlanta, Georgia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel is in need of some updating but the staff at the front desk, bar, breakfast buffet and in the restaurant were great. The food in the restaurant was very good. The bed was comfortable and the pillows made for a god night sleep. The elevators are extremely slow and wobbly. It is less than 10 minutes from O'hare... More 

Helpful?
Thank Toyaqp1
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Toyaqp1, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we look forward to welcoming you back again on your next visit to the area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Address: 5500 N River Rd, Rosemont, IL 60018-5230
Location: United States > Illinois > Rosemont
Price Range: $144 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - O'Hare/Rosemont 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#13 Business Hotel in Rosemont
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