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Embassy Suites by Hilton Chicago - O'Hare/Rosemont

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1,076 Reviews from our TripAdvisor Community

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Showing 1,058: English reviews
LA
Level Contributor
74 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here for one night while on an overnight layover at O'Hare. I found the property to be well worn and in need of maintenance. Though the hotel met my basic needs (somewhere to sleep) and was comfortable, the room seemed dingy and in need of a thorough cleaning and update. The pull-out sofa had a lot of stains... More 

Helpful?
Thank LuvSLO
Rome, Italy
Level Contributor
10 reviews
4 of 5 stars Reviewed yesterday NEW

The staff is friendly, attentive, and professional. The breakfast was good, omelets made to order were available each morning. The coffee was awful (weak and almost tasteless). Walk across the street to one of the other hotels (this Hilton property was wedged in between two other Hilton properties) to get a cup of Starbucks coffee. The room was clean, and... More 

Helpful?
Thank FrLuke
Cedar Crest
Level Contributor
229 reviews
154 hotel reviews
common_n_hotel_reviews_1bd8 216 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent one night at the Embassy Suites between flights to/from O'Hare. The complimentary hotel shuttle runs continuously so we had a very short wait for pick-up. Once at the hotel, we quickly checked in and went to our two-room suite. It was immediately off to the evening reception/breakfast area but it was extremely quiet. We did arrive in time... More 

Helpful?
Thank ExcellentAdventures
Chicago, Illinois
1 review
4 of 5 stars Reviewed 2 days ago NEW

I take my grandsons to ComicCon every year. The breakfast is great for feeding hungry teens. There is plenty of room for us in the suite. They can walk across the street to Comicon. The rooms are clean. The staff is friendly and helpful.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank E5301XTdonnac
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

E5301XTdonnac, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we hope to welcome you back again on your next visit to the area. Best Wishes~ More 

2 reviews
2 of 5 stars Reviewed 2 days ago NEW

several rooms I looked at had carpet stains , broken furniture , uneven distribution of cooling ( hot in back but cold in front of room, toilets that required you to jiggle the handle to stop water running, very slow elevator. I also got a dent in my door in the parking area that was for Valet only.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank terryo590

Travelers are raving about these Rosemont hotels

Kokomo, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Rooms are well kept and spacious. Their breakfast buffet is best I have seen. I highly recommend this establishment! We have been staying here every trip to Chicago that we make. The Staff is always helpful and treats us like royalty. They bend over backwards to help if there is a problem and give helpful tips for places to eat... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Colin G
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Colin, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we hope to welcome you back again on your next visit to the area. Best Wishes~ More 

Plymouth, Indiana
1 review
4 of 5 stars Reviewed 5 days ago NEW

Very thing is great here pool tad cool but good This place has good breakfast and ice reception with drinks and snacks the rooms are decent the pool is nice me and my family have stayed here now for three years in a row for a convention across the street

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank U4369KAjessicac
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we hope to welcome you back again on your next visit to the area. Best Wishes~ More 

Panama City, Florida
Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

This establishment needs a major face lift. It is well dated in a lot of the guest rooms. The breakfast buffet is about the only thing this hotel has going for itself right now. The "gift shop" is extremely sad. Not much bigger than my Master Bedroom Closet. The staff is friendly but they need a class on communication. After... More 

Helpful?
Thank bridget w
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Bridget, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience... More 

Owatonna, Minnesota
1 review
5 of 5 stars Reviewed 6 days ago NEW

I will choose this hotel over any others in the area, and I've stayed at a couple others. Amenities offered make the stay fun and relaxing and the staff are very friendly and helpful. Having a little gift shop on-site was extremely convenient as well.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank valenchiah
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

valenchiah, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we hope to welcome you back again on your next visit to the area. Best Wishes~ More 

Hamlet, United States
1 review
5 of 5 stars Reviewed 1 week ago

My family had a very good stay at this hotel. Our room was clean and well stocked with coffee, cups, kleenex, toilet paper. We really enjoyed the evening happy hour, and the breakfast. I just wish the parking gargae was connected to the building, and the elevators were faster. When we left only 1 elevator was working in the parking... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kristina P
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Kristina, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and hope to welcoming you back agian on your next visit to the area. Best Wishes~ More 

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Address: 5500 N River Rd, Rosemont, IL 60018-5230
Location: United States > Illinois > Rosemont
Price Range: $140 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - O'Hare/Rosemont 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#13 Business Hotel in Rosemont
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