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Embassy Suites by Hilton Chicago - O'Hare/Rosemont

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1,095 Reviews from our TripAdvisor Community

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Showing 1,077: English reviews
Providenciales
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

We stayed at the Embassy suites for one night transiting through ORD. The hotel seems to be a bit outdated. Staff was pleasant and helpful, morning breakfast was very nice and had a good variety. The room had an oder upon entering and gave you the feel of being worn out. I would have put this room out of service... More 

Helpful?
Thank Alain P
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Alain, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience... More 

Bridgend, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

This comfortable and friendly hotel makes for a great visit on the outskirts of the great city. We stayed there for four days with family and were made to feel very welcome. Staff could not do enough to make our stay as pleasing as possible. This includes management, restaurant and ancillary staff. Shuttle bus to take visitors anywhere within a... More 

Helpful?
Thank Serenglas321
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Serenglas321, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and we hop to welcome you back again on your next visit to the area. Best Wishes~ More 

Chantilly, Virginia
Level Contributor
174 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is super close to the airport. There is a shuttle and it takes about 15 minutes. The service was excellent. The person that checked us in was super helpful and the restaurant was good. I recommend the shrimp starter. The hotels architecture is s little old fashioned and the carpets are straight out of the seventies but the... More 

Helpful?
Thank Sushila N
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Sushila, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the location to the complimentary shuttle and excellent service. We hope to welcome you back again on your next visit to the area. Best Wishes! More 

SPRINGFIELD, VA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Shower water escaped over the barrier and flooded the whole bathroom. You have a shower curtain with a bow in the middle and this caused the flooding. also had no where to put shaving kit on. had to ask for toilet paper as no extra roll was in the room.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Richard W
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Richard, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience... More 

Naples, Florida
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

Hotel looks very dated, although well maintained. Staff well trained. Spent Sunday afternoon with Oscar the bar tender watching football. Oscar is very attentive to his customers. Breakfast is well done.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Howard W
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Howard, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us from the well trained staff to the complimentary breakfast. We look forward to welcoming you back again on your next visit to the area. Best Wishes! More 

Dallas, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

Lives up to my expectations always. I stay there for business and I'm never disappointed. Close to CTA for trips downtown. Close to O'Hare for quick in and out of Chicago. So much easier to stay here than to deal with traffic downtown.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank tjruppmd
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

tjruppmd, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~ More 

Wantagh, New York
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Currently here on business and the value is totally here. Free breakfast, WIFI and free vending machines. Beds are all good and its in the parking lot with awesome food choices. Pools open until 11 so thats a plus.

Helpful?
Thank Anthony C
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Anthony, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~ More 

Austin, Texas
2 reviews
1 of 5 stars Reviewed 1 week ago

Dirty, noisy, overall disgusting! Checked out don't bother staying here. Dirty, noisy. Didn't feel safe. after 1st night and moved to Hilton next door with a less expensive rate and much nicer property with nicer staff and better amenities.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank jls7153
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

jls7153, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience... More 

Travelers are raving about these Rosemont hotels

Centurion, South Africa
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Attending Labelexpo 2016 in Chicago - this event happens every 2nd year. Been coming back to Embassy Suites now for over a decade. It could also be because of the crisp breakfast bacon!!Great place so will be back again in 2018.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Paul B
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Paul, Thank you so much for taking the time to leave a review of your recent stay here, we are so pleased you enjoyed your experience with us and look forward to welcoming you back again on your next visit to the area. Best Wishes~ More 

Malinta, Ohio
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room was a bit worn, and all the furniture save for the bed was not very comfortable... however, the bed was awesome. If you walk out of the room and let the door close on it's own, it slams and you can feel it in all the rooms within two floors on that side of the hotel... and it happens... More 

Helpful?
Thank Matt67
ESDTMGR, Manager at Embassy Suites by Hilton Chicago - O'Hare/Rosemont, responded to this review

Matt67, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our guest experience as your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites O'Hare Rosemont is located adjacent to the Donald E. Stephens Convention Center and five minutes from O'Hare International Airport (ORD) via our complimentary hotel shuttle (4am-12am). Located within walking distance from MBFinancial Park and Fashion Outlets of Chicago. Our hotel is a full service all suite airport hotel providing outstanding accommodations and amenities to business and leisure travelers in the Chicago and Rosemont, Illinois area. Hi-Spd Internet available in guest rooms and public area for a nominal fee. Self Parking: $25/day; Valet Parking: $28/day. We do not offer a shuttle to Allstate Arena. ... more   less 

Additional Information about Embassy Suites by Hilton Chicago - O'Hare/Rosemont

Address: 5500 N River Rd, Rosemont, IL 60018-5230
Location: United States > Illinois > Rosemont
Price Range: $123 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Chicago - O'Hare/Rosemont 3.5*
Number of rooms: 294
Reservation Options:
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Also Known As:
Embassy Suites Chicago o`Hare Rosemont Hotel Rosemont
Embassy Suites Rosemont
Rosemont Embassy Suites
Hotel Style:
#13 Business Hotel in Rosemont
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