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The Westin O'Hare

1,202 reviews
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Traveler (258)
Room & Suite (143)
Dining (26)
Overview
  • Excellent47%
  • Very good33%
  • Average13%
  • Poor5%
  • Terrible2%
Travelers talk about
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4.0 Star Hotel
All hotel details
Offers from The Westin O'Hare
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,202)Write a Review
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All reviewsbenchmark restaurantheavenly bedclose to the airporto'hare airportcomfortable hoteldowntown chicagobusiness centero harefree shuttleself parkingguest roomsbusiness meetingper dayking roomgift shopblue linefitness center
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571 - 575 of 1,167 reviews
Reviewed July 13, 2014

My husband and I stayed here with our dog on our way to the airport. The staff was friendly helpful and attentive. Even when calling on the phone to ask questions before our stay they were helpful and were happy to help. The room was...More

Thank Sxyalliee
Response from Susan T, Guest Relations Manager at The Westin O'HareResponded July 18, 2014

Thank you for taking the time to write such a lovely review regarding your recent stay at The Westin O'Hare. The 5 stars are very much appreciated by all of us. We work hard to provide exceptional service and when we receive feedback like yours,...More

Reviewed July 10, 2014

I've stayed at many hotels, and I must say this had to be one of the nicest hotels I have been at. The Lobby is fantastic. The Amenities were over the top, and I was able to effortlessly visit and come back. There is a...More

1  Thank haibane85
Response from Susan T, Guest Relations Manager at The Westin O'HareResponded July 13, 2014

Thank you for taking the time to write such an outstanding review on Trip Advisor. We are very grateful for the 5 stars. I am so pleased that your stay was stress free and rejuvenating. That is the true Westin way. Thanks so much for...More

Reviewed July 6, 2014

My husband and I were flying out of O'Hare airport the morning of May 21st. We decided to stay at the Westin O'Hare the night before and leave our car there for the week. We have done this exact same thing several times in the...More

1  Thank PlayaTravelers
Response from Susan T, Guest Relations Manager at The Westin O'HareResponded July 13, 2014

I am delighted that your stay exceeded your expectations! We can not ask for anything more. I am glad that you have decided to stay with us from now on when you are traveling. Your loyalty is so greatly appreciated. Thank you for taking the...More

Reviewed July 5, 2014

This was the second time I had stayed at this hotel for a convention. There is nothing wrong with the hotel, but I expect more standard amenities built into the cost of the room. A rival hotel just down the road offers complimentary parking, in-room...More

1  Thank 44Heavy
Response from Susan T, Public Relations Manager at The Westin O'HareResponded July 10, 2014

Thank you so very much for taking the time to write a review on Trip Advisor regarding your most recent stay. We strive to ensure every guest has a rejuvenating and stress free stay. Your feedback is very important to us. After reading your review...More

Reviewed July 3, 2014

First stay at the Westin Ohare. I traditionally stay at the Sheraton Suite. This hotel is very well located on the airport. Rooms are very spacious, hotel crew very professional. Walking distance to Gibson's one of the best steak house around with Morton's. I had...More

Thank partagas92
Response from Susan T, Guest Relations Manager at The Westin O'HareResponded July 5, 2014

Thank you very much for taking the time to write such a wonderful review on Trip Advisor. I am so happy that we provided you with a true Westin experience. We do try to give our guests that "Home Away From Home" feel. I am...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Pool
Heated pool
Indoor pool
Details
Price range
$119 - $266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Rosemont
#2 Business Hotel in Rosemont
#2 Luxury Hotel in Rosemont
#6 Romantic Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$119 - $266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Rosemont
#2 Business Hotel in Rosemont
#2 Luxury Hotel in Rosemont
#6 Romantic Hotel in Rosemont
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (258)
Room & Suite (143)
Dining (26)
Pool & Beach (6)
Business Center & Event Rooms (11)
Family and Play Areas (2)
Questions & Answers
Ask a question
Timbones
November 27, 2017|
AnswerShow all 5 answers
Response from Sandy S | Reviewed this property |
I don’t remember if there was a safe in the room. The elevator I don’t think you needed the key card. The side entrance of the hotel you needed your key card to enter. I’d call them and ask.
0
Votes
Amanasser
August 10, 2017|
AnswerShow all 6 answers
Response from Deeannthom | Reviewed this property |
The pool area was nice and clean the water was very cold so if you like colder water you will like this pool. I would say it appeared long enough to swim laps.
1
Vote
Caleb R
July 25, 2017|
AnswerShow all 4 answers
Response from Jen B | Reviewed this property |
I believe it is 18 I would contact hotel to confirm.
0
Votes
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Room Tips
"Corner rooms are large and quiet."
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"West side rooms have airport view, but they're still very quiet"
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"11th floor was very nice"
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"A room on the other side of the take-off and landing patterns"
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