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The Westin O'Hare

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1,123 Reviews from our TripAdvisor Community

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Showing 1,089: English reviews
Danville, California
Reviewed May 24, 2014

Stayed here for 2 nights while attending a business meeting in the same hotel. They are convenient tot he airport with a free shuttle that runs promptly every 15 minutes (note that the pick up area at O'Hare is confusing to find and a bit of a walk (and wet if it is raining)- but that affects all hotels). Check...

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Helpful?
Thank SandraBaja
Susan T, Guest Relations Manager at The Westin O'Hare, responded to this review

Thank you for writing such an informative honest review regarding your recent stay at the Westin O'Hare. We strive to ensure every guest has a rejuvenating, memorable stay in our beautiful newly renovated property. We appreciate all the kind words as well as your loyalty. Thank you again for your time and we cannot wait for your return! Be Well,...

Canada
Reviewed May 23, 2014

The hotel itself was very nice and clean. The room was spacious and the bed was really comfortable. They have a Starbucks in the hotel which was good for easy snacking and many restaurants nearby. Close to the airport with a shuttle which was convenient.

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Helpful?
Thank 604bob
Susan T, Guest Relations Manager at The Westin O'Hare, responded to this review

Thank you for giving the Westin O'Hare so many stars! I am thrilled that your stay was a true Westin experiience. I appreciate all the kind words about our beautifully renovated property. We appreciate your honesty and loyalty. Our wish.... Is for you to quickly return. Thanks again and hope to see you soon! I hope you have a wonderful...

Rock Island, Illinois
Reviewed May 23, 2014

On business,arriving on Sunday, not keen on giving up my weekend family time, however the staff and accomodations at the Westin made it very tolerable! In other words, the warm greeting from the front desk to the bar/resturant, I was treated as if I was a weekly vistor, part of the family.

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Helpful?
Thank Patty B
Susan T, Guest Relations Manager at The Westin O'Hare, responded to this review

Thank you for the wonderful 5 star review! I am so happy that you had such a perfect stay. We really appreciate you taking the time to write such a kind review. It was our pleasure to have you stay with us and we look forward to your speedy return. Please know that your loyalty is greatly appreciated by us....

Seattle, Washington
Reviewed May 22, 2014

Stayed one night on a layover in ORD. Shuttle buses to the airport run every 30 minutes and were convenient. Lobby entrance is being renovated but no problem. Room was clean, comfortable, quiet. I had recommended the hotel to my corporate travel agent based on price and reviews I'd seen online. Upon arrival found I was paying more and didn't...

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Helpful?
Thank Kent W
Susan T, Guest Relations Manager at The Westin O'Hare, responded to this review

Thank you for taking the time to write a review on Trip Advisor. We value your feedback and use it as a tool for improvements. Since your stay our renovation is totally completed. Our beautiful new lobby and front door is finished and looking beautiful. You have to return to check it out. Our shuttle service is back to its...

Woodside, New York
Reviewed May 21, 2014

Me and my three friends stayed here during the weekend of May 15-18 for ACen and I can't give this property enough accolades! From the moment we pulled up in the foyer to the moment we checked out it was nothing short of pleasant. Kelley at the front desk was super quick and efficient at check-in time, totally calm and...

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Helpful?
Thank Nicole T
Susan T, Guest Relations Manager at The Westin O'Hare, responded to this review

Your review was absolutely a delight to read. I really appreciate all the kind words about our staff and property. Thank you for mentioning Kelley and Joseph. They are most definitely are our shining stars! I will be sure to let them know that their hard work and outstanding service has been noticed. Thank you for your choosing to stay...

Buchanan, Michigan
Reviewed May 19, 2014

My Husband and I stayed here as we were attending the Anime Convention (ACen) 2014. We had a WONDERFUL experience, staff was knowledgeable and very courteous. I called for shower caps and got them within 5-10 minutes, helped load and unload our luggage quickly. Plus a HUGE thanks to Denise, the Chief Concierge! We were also celebrating our wedding anniversary...

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Helpful?
Thank Alina S
Susan T, Guest Relations Manager at The Westin O'Hare, responded to this review

Thank you very much for taking the time to write such a lovey review regarding your recent stay with us. It doesn't get any better than 5 stars. We really appreciate all your kind words about our property and team. Thanks for commenting on our Concierge Denise. She really is great!! I appreciate your loyalty to Starwood and we look...

Illinois
Reviewed May 18, 2014

I have to say first and foremost, I loved the staff. They were very helpful. I stayed here overnight for a convention that was held near by. It is very convenient to O'Hare airport. I can say if you want a nice place to stay while you are near the airport for many reasons, stay at this place.

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Helpful?
Thank denise c
Susan T, Guest Relations Manager at The Westin O'Hare, responded to this review

Thank you for the 5 star review. I am thrilled that your stay with us at the Westin O'Hare was outstanding. We really appreciate all the kind words about our team. It makes us very happy when we know our guests are happy. Thank you for your loyalty and we look forward to your return. Have a great weekend. Susan...

Saint Joseph, Michigan
Reviewed May 15, 2014

We stayed here in early March, prior to catching a flight out of O'Hare. We've stayed close to the airport before, and would easily say that this is our top pick for the next time we "stay and fly." It was a beautiful room, and my husband and son had a great time in the pool. Best of all, in...

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1Thank Grove9
Susan T, Guest Relations Manager at The Westin O'Hare, responded to this review

Thank you for the really wonderful 5 star review!! I am so happy that you have enjoyed all the amenities of our newly renovated property. We really appreciate all the kind words about every aspect of your stay. It is our goal to ensure that every guest has a true Westin experience. Thank you for your loyalty and we look...

Philadelphia, PA
Reviewed May 10, 2014

The bed was very comfortable and it was great to have a robe which seems to be missing at so many hotels now. On the negative side, I was surprised at the amount of road noise and the elevators were incredibly slow. I waited for more than 8 minutes when I was departing and nearly missed the shuttle to the...

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Helpful?
Thank detraveler_7
Susan T, Guest Relations Manager at The Westin O'Hare, responded to this review

Thanks so much for taking the time to write a review regarding your recent stay at the Westin O'Hare. We really appreciate all the feedback. It is a very important tool for our team. I am so happy that you had a relaxing enjoyable stay for the most part. I apologize for the elevators operating on the slower side. We...

London, United Kingdom
Reviewed May 8, 2014

I recently took part in an audio exhibition in the Westin O'Hare and we also stayed in the hotel. I cannot praise the hotel staff highly enough. Every time we needed something it was dealt with quickly and courteously. Our sleeping room was spacious, clean and comfortable. The show was so busy that we ate in the hotel every night....

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Helpful?
Thank Robert K
Susan T, Guest Relations Manager at The Westin O'Hare, responded to this review

Wow! What a review. It is such a pleasure to read a review with nothing but wonderful comments. This is what we call a "true Westin experience". We strive to ensure that every guest leaves our property feeling more rejuvenated than when they checked in. It makes us very proud to know that after traveling to the US for over...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated Westin O'Hare is just minutes from O'Hare International Airport and provides an O'Hare Airport Shuttle service that departs from the hotel. Our renovation features refreshed guest rooms, lobby, a full-service Starbucks, fitness center, brand new restaurant concept Benchmark Gastropub, and additional meeting space. Additionally, we are within minutes of MB Financial Park,the Fashion Outlets of Chicago, Donald E. Stephens Convention Center, Rosemont Theater and Rivers Casino. Walking distance to the Blue Line "EL" train providing service to downtown Chicago. ... more   less 

Additional Information about The Westin O'Hare

Address: 6100 North River Road, Rosemont, IL 60018-5128
Location: United States > Illinois > Rosemont
Price Range: $129 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin O'Hare 4*
Number of rooms: 525
Reservation Options:
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Also Known As:
The Westin o`Hare Hotel Rosemont
Westin Hotel Rosemont
Westin Hotel o Hare
Westin Rosemont
Rosemont Westin
Hotel Style:
#1 Family Hotel in Rosemont
#2 Business Hotel in Rosemont
#2 Luxury Hotel in Rosemont
#6 Romantic Hotel in Rosemont
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Questions & Answers

Here's what travelers have asked, with answers from The Westin O'Hare staff and other travelers.
18 questions
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Questions? Get answers from The Westin O'Hare staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“You want to be on the third through the fifth floor for noise and alo for surrounding lighting.”
trekluvr, 3 weeks ago | Read review
“We always request a quiet room, away from elevators. Very quiet hotel.”
Junglejody, Jan 30, 2017 | Read review
“May be quieter on NW side.”
U9764WFjohna, Jan 10, 2017 | Read review
“The 11th floor facing the Rosemont Water Tower was quiet and beautiful.”
LindseyK8, Jan 4, 2017 | Read review
“Ask for a high floor with a view”
, Dec 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question