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6100 North River Road, Rosemont, IL 60018
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4)
Room & Suite (27)
Dining (17)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 04/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin O'Hare
Updated 04/27/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 19 hotels in Rosemont
Travelers' Choice
The Westin O’Hare, a Four-star hotel luxury is just minutes from Chicago O’Hare Airport. Take the short walk to the Blue Line “EL” train to get to the city or Parkway Bank Park, Allstate Arena or the Fashion Outlets of Chicago easily throughout your stay. At our hotel, find your fresh food essentials at our Benchmark Gastropub serving healthy American cuisine and Starbucks’® bold beverages. Convenient event space and professional planning for social or business gatherings and a 24-hour WestinWORKOUT® Fitness Studio to easily maintain your routine are right here for you. Days end invites you to revitalize in your hotel guestroom or suite offering light pleasures such as our signature Westin Heavenly® Bed and refreshing Westin Heavenly® Bath. Stay energized, stay balanced and ensure a meaningful stay in Chicago at The Westin O’Hare.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid public parking on-site
Paid wifi
Pool / beach towels
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Vending machine
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand movies
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English
Hotel links
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travel4scuba wrote a review Jul 3
Charlotte, North Carolina189 contributions100 helpful votes
This was an unexpected stay with a flight cancellation. We got to the hotel after midnight and had a light breakfast at the Starbucks in the hotel. Best part of this hotel is its location. You very close to the “L” line and since we had an afternoon flight we took it downtown to hang out. You can also take the L to and from the airport but this Westin also has a shuttle service of that is what you prefer.
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Date of stay: May 2021Trip type: Traveled as a couple
Room Tip: Airport Shuttle or one stop on the L
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Madvibe wrote a review Jun 2021
Harriman, Tennessee24 contributions8 helpful votes
One of the top 5 hotels I've ever stayed in! Each employee we encountered was super nice, and the (very) late checkin and (very) late checkout allowed was so helpful after spending 13 stressful hours to get from Las Vegas Airport to Ohare. Bedroom and bathroom amenities were top notch, with a very modern feel. Will return next time we're in the Chicago area. Thank you from the bottom of our hearts!
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Date of stay: June 2021Trip type: Traveled as a couple
Room Tip: Giordanos will deliver to your room!
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Andy S wrote a review May 2021
3 contributions1 helpful vote
I travel to hotels with dogs I’m training fairly often, as I am a dog trainer by trade. The goal being to socialize the dog and make sure it is okay with different variables in its surroundings. It his is my 4th time staying at The Westin, and the first time having a TERRIBLE experience. The plan was to wake up and get the dog out to Fashion Outlets of Chicago, Rivers Casino, and on the trails afterwards. Well that was all ruined. The large wall vent randomly fell off and hit the uncarpeted area of the floor, creating a very loud/unexpected noise that spooked me pretty hard, but really scared the dog. I worked with her for an hour to get her to the point where she was okay passing the vent area, as you need to pass it to get out the door. About 15 minutes passed, AND THE SAME THING HAPPENED AGAIN. At that point I had to request a new room, with a different floor plan specifically. They finally got me into a room where we didn’t have to pass the vent to get to the door, but by that time it was already 5am. We ended up sleeping in, as we were obviously exhausted, and it defeated the purpose of the trip entirely. Not to mention EVERY SINGLE TIME we left the room to either get our bags or get a bite to eat etc., when we attempted to re-enter the room keys would not work. I had to go back down to get new keys on AT LEAST 4 separate occasions. When asking the front Desk what they would be willing to do to remedy the situation, they said the most they could do is cover the $32 I paid for parking!!! So frustrating and such a waste of time and money. What was supposed to be a trip to better the dog that I was with turned into a trip that actually cause me more work and actually caused the dog to backtrack slightly with its training Period the reimbursement for parking was just a slap in the face when it came down to it. Unfortunately, this was my go-to hotel but will be finding a new one if this is all they are willing to do to remedy such a poor experience. And this is not a cheap hotel by any means. Inexcusable in all senses of the word.
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Date of stay: May 2021Trip type: Traveled on business
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Response from Wesley Graf, Sales at The Westin O'Hare
Responded May 20, 2021
Hello and a very respectful THANK YOU for your feedback/review. We view feedback as a gift and very much appreciate yours. We are animal lovers and certainly a dog friendly environment supported by many of the Westin branded amenities and initiatives to ensure your "sidekick" has a wonderful experience as well. We've taken extraordinary measures to offer the most up to date, modern and sleek guest rooms for all guest. While these modernization updates are great we too strive for excellent customer service and more importantly a very safe and clean environment. As a result of your review we've immediately used this as a training measure within our Front Office, property Engineering and other areas of the property from a customer response measure to demonstrate these specific issues. We would very much like to continue to be your "go-to" hotel and I'm personally committed to ensuring that happens. If your travels bring you back to ORD, Rosemont or Suburban Illinois please reach out directly so we can offer some additional follow up/feedback and ensure your next visit is more on brand with the Westin experience. Wes Graf - Director of Sales. I trust we can speak again soon! ;)
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Sarah B wrote a review Apr 2021
4 contributions1 helpful vote
The Westin O’Hare makes a great first impression with a beautiful lobby and modern, spacious rooms. The remote was wrapped in plastic and they left a pack of antiseptic wipes and a water bottle in the room, which was appreciated. However, things started to fall apart as I began to settle in. As I stepped on the rug without shoes, I noticed lots of little pieces of things underfoot. I got a closer look to find there were paint chips, a screw (??), and dust bunnies galore. Obviously the maid didn’t bother to vacuum. I went to use the bathroom a little while later, and quickly noticed the toilet was dirty as well. Hair, fuzz, and other little bits on top, and pee dribbles along with more hair on the seat. Again, obviously not even wiped down. This was the same case with the shower and counters in the bathroom. Cutting corners in normal times would be a bit gross, but cutting corners during COVID is just plain unsafe. The final straw for me was when I tried to check out in the morning and was planning to mention my experience, and the front desk clerk was talking to another employee and all but ignored me. I said I was checking out and he just motioned to the key drop. Didn’t ask how my stay was, just kept talking to his coworker. By then I just wanted to leave, so I asked where I wait for the airport shuttle and he just motioned towards the front door and continued his conversation as if I was bothering him. The property is lovely, but their staff clearly needs some retraining from top to bottom.
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Date of stay: April 2021Trip type: Traveled solo
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Response from Wesley Graf, Sales at The Westin O'Hare
Responded May 20, 2021
Hello and a very respectful THANK YOU for your feedback/review. We view feedback as a gift and very much appreciate yours. We've taken extraordinary measures to offer the most up to date, modern and sleek guest rooms for all guest. While these modernization updates are great we too strive for excellent customer service and more importantly a very safe and clean environment. As a result of your review we've immediately used this as a training measure to demonstrate these specific issues with all teams within our property. The Westin O'Hare has a long and very strong reputation of providing excellent customer service and outstanding accommodations. If your travels bring you back to ORD, Rosemont or Suburban Illinois please reach out directly so we can offer some additional follow up/feedback and ensure your next visit is more on brand with the Westin experience. Wes Graf - Director of Sales. I trust we can speak again soon! ;)
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Amy N wrote a review Dec 2020
Cloquet, Minnesota19 contributions7 helpful votes
We booked this hotel through Priceline. It showed 98 plus tax which showed $111. When I received our bill there was a charge for parking car overnight which was over $30 dollars. Was never even mentioned when I checked in. Upon checking out I said something and his excuse was it’s posted on the door. Not once did we see this and when we walked out to our vehicle I looked and nothing was posted!! Before of hidden fees!!
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Date of stay: December 2020Trip type: Traveled as a couple
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Response from Tom Jackson, Guest Services / Front Office at The Westin O'Hare
Responded Dec 7, 2020
Hi 435amyn, Thank you for your feedback and I apologize for any confusion on the parking price. From our website to the signage at each parking gate, we certainly try to provide guests with accurate pricing information at each opportunity and I am very sorry that this was not the case for you. Should your travels take you back to Rosemont, please feel free to contact me directly at the hotel and I am happy to personally assist you. Best, Tom
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PRICE RANGE
$140 - $292 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin o`hare hotel rosemont, westin hotel rosemont, westin hotel o hare, westin rosemont, rosemont westin
LOCATION
United StatesIllinoisRosemont
NUMBER OF ROOMS
525
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Frequently Asked Questions about The Westin O'Hare
Which popular attractions are close to The Westin O'Hare?
Nearby attractions include Rivers Casino Des Plaines (0.6 miles), Gibsons Bar & Steakhouse - Rosemont (0.7 miles), and AMC Rosemont 18 (0.7 miles).
What are some of the property amenities at The Westin O'Hare?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin O'Hare?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin O'Hare?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin O'Hare?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to The Westin O'Hare?
Conveniently located restaurants include Carlucci Rosemont, Gibsons Steakhouse, and Giordano's.
Are there opportunities to exercise at The Westin O'Hare?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is The Westin O'Hare located near the city center?
Yes, it is 0.5 miles away from the center of Rosemont.
Are pets allowed at The Westin O'Hare?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin O'Hare offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Westin O'Hare?
Many travelers enjoy visiting Frank Lloyd Wright Home and Studio (7.3 miles), Wright Plus Architectural Housewalk (7.3 miles), and Frank Lloyd Wright's Unity Temple (7.7 miles).