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Extended Stay America - Rockford - State Street

77 reviews
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Traveler (11)
Room & Suite (12)
Dining (1)
Overview
  • Excellent44%
  • Very good27%
  • Average19%
  • Poor9%
  • Terrible1%
Travelers talk about
“grab and go”(4 reviews)
“the main desk”(2 reviews)
“ice trays”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Fitness center
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Reviews (77)Write a Review
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All reviewsgrab and gothe main deskice traysfuture travelsfront deskstayed one nightclean bathroomroad noisefree wifioatmealother guestsrockford areadefinitely stay here againpleasant stayparking lotrefrigeratoramenities
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1 - 5 of 76 reviews
Reviewed 2 weeks ago

Convenient access to I-90 and local restaurants. There was very little road noise. The room was clean and the staff was friendly and helpful. We would stay at this hotel again. Would like to see weights in the fitness center.More

Review collected in partnership with Extended Stay
Thank j0hndis
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded 2 weeks ago

It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you impressed with the cleanliness of your room and that our location was perfect for your needs. Thanks for your nice comments. We look forward to...More

Hotel's Favorite
Reviewed June 7, 2017

This is one of the nicest hotels I have stayed in Location is perfect, just by I -90 It's a very clean hotel, room was very spacious and clean. Excellent customer service. Would like to make a special mention of the guy who worked late...More

2  Thank FAIZ18
Response from 00esa, General Manager at Extended Stay America - Rockford - State StreetResponded June 7, 2017

We are delighted to read how much you enjoyed your time at Extended Stay America - Rockford - State Street. Thank so much for complimenting your clean room and the service you received from our staff, especially Mike and Lawrence. They will be thrilled to...More

Reviewed December 31, 2017

Hotel had an opportunity to really help us in a bad situation but kind of blew it by being difficult. It was just the main desk clerk that was on staff that blew it. This hotel was not very busy and could have used more...More

Review collected in partnership with Extended Stay
Thank kerryw2018
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded January 1, 2018

Thank you for staying with us. We never want our guests to leave unhappy, and from your review, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give...More

Reviewed December 24, 2017

For the one night it was fine. We cost this hotel because they accepted pets. However were surprised the charge for the pet fee was $25.00 each for the one night. The fee was was about the cost of the roomMore

Review collected in partnership with Extended Stay
Thank jillwQ276MA
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded December 25, 2017

Thanks for the feedback of your stay. We are glad to read you had an overall pleasant visit. That being said, we are sorry you were not happy with our per fee. It was a pleasure hosting you, and we look forward to seeing you...More

Reviewed October 23, 2017

Pro's: Front desk clerk was very helpful. Hotel was in a great location per the Ski Nationals tournament and dinner locations. Close to gas station. Coffee ready in the morning. Con's: Average on cleanliness.More

Thank kakratz
Response from 00esa, Manager at Extended Stay America - Rockford - State StreetResponded October 23, 2017

Thank you for being our guest. We are pleased to read our location was ideal for your needs and that you enjoyed the service delivered by our front desk associates. However, we are sorry for the cleanliness issues you encountered while being here. We are...More

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About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Dry Cleaning
Business Center with Internet Access
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$81 - $117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Rockford
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
$81 - $117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Rockford
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveler (11)
Room & Suite (12)
Dining (1)
Questions & Answers
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Room Tips
"Great location, very nice hotel."
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"Might ask the desk clerk about the views!"
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"good value and location for the price!"
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"Avoid the N/E side. An outside area has evening gatherings."
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