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Riverview Inn & Suites, Ascend Hotel Collection

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700 W Riverside Blvd, Rockford, IL 61103-2173
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (4)
Room & Suite (47)
Dining (7)
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A note from Riverview Inn & Suites, Ascend Hotel Collection
Updated 06/02/20

About

#17 of 29 hotels in Rockford
Location
Cleanliness
Service
Value
"The Jewel of Rockford" is the most popular destination for business travel, families and for special events such as weddings, business conferences and meetings and fundraisers with the region’s largest ballrooms and most attractive meeting space. The Northern Illinois Luxury Hotel at Cliffbreakers Riverside Resort includes more of what you want when traveling to the real, original Northern Illinois Region – the community with big-city amenities and a small-town feel! Complimentary Wi-Fi access in all guest rooms – we have it. Northern Illinois Riverview Suites, Loft Suites or Specialty Themed Suites – your choice! Free hot breakfast – available every morning. A European styled property with a heated indoor pool and evening room service – relax and enjoy. Every guest room with Microwaves, Mini-fridges and expanded cable TV....relax and enjoy!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Indoor pool
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
VIP room facilities
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
44Reviews3Q+A9Room tips
Traveler rating
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  • 5
Time of year
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Popular mentions
Dee C wrote a review Mar 2021
Litchfield, Illinois51 contributions25 helpful votes
My family and I have stayed at this hotel multiple times. We have had good service from the staff each time. Since this is close proximity to our other family members it is an ideal spot for us to stay. We stayed here last near Christmas (2020) and are scheduled to return next month.(April 2021). We stayed in the suite overlooking the river and the park across the way. It is close enough to park we walked over and walked the area. The suite was nice and clean. We like having a fridge and microwave in our room when we travel. Plus a coffee/tea maker right there. Since Covid we were reminded to wear mask on entering leaving hotel. On our visit the staff all had mask. We saw the cleaning being done so there was no problem with cleanliness. Breakfast area was roped off but there was a very nice lady getting anything we wanted for us. I have had the continental breakfast at other places and this meal was just fine. We appreciate this hotel and staff. We have stayed here a few times before and have always has good service that is why we keep coming back. I really don't know answers to dry cleaning, banquet rooms and such since I have never had need of these services. I would suggest calling hotel to get the details on these services.
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Date of stay: December 2020
Location
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Room Tip: Choose room on Riverside.
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CR_Garner wrote a review Jan 2021
Chicago, Illinois72 contributions8 helpful votes
Our OVERALL stay was nice. Being a frequent traveler, the hotel looks like it's shucked in the early 80's. The continental carpet is dull/horrific looking and needs to be replace throughout the entire hotel. We had a 1 level vs upstairs bedroom suite. The view of the river was nice, and each room was VERY spacious. But that's just it, it was a room that had NO pizzazz to it. It was just pure DULL! The restroom which is in bedroom was the only modern thing in the room which has a shower (no tub) and 2 face bowel sinks. IMO the price of the room should be cheaper and have NO match to other brand name hotels especially since their utilizing the word: suites. I got a chance to go to other rooms and they looked good (for sure BETTER than our suite). Housekeeping staff was NICE and most of FD staff but one of them was aggressive in tone.
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Date of stay: January 2021
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Response from Front Desk Front Desk, Guest Services / Front Office at Riverview Inn & Suites, Ascend Hotel Collection
Responded Jan 22, 2021
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Hannah Scheidegger Front Office Supervisor Riverview Inn & Suites 8152823033
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Jyss wrote a review Oct 2020
Silver Spring, Maryland478 contributions79 helpful votes
Stayed one night. Hotel is pet friendly with $25 per night charge. Staff were wearing masks but most guests were not. Staff did not enforce made it very uncomfortable. Hotel was ok for a night but had deferred maintenance issues. Elevator was grimy and loud. Parking lot was large but seemed sketchy. It wasn't well lit. Lots of green space to walk dog.
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Date of stay: October 2020Trip type: Traveled as a couple
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BeenTo7Continents wrote a review Sep 2020
Des Plaines, Illinois191 contributions98 helpful votes
I've stayed at $40 a night hotels and $700 a night hotels. This is the first where there were no hooks in the bathroom for you towels after you use them or clothes that you want to put on after you come out of the shower. We were there three days and had no housekeeping due to COVID so of course we used the towels again. We draped them over the sofa in the room to try them out. There was a mini fridge in the room and a microwave. Website said hot breakfast. If you're going to change that due to COVID to English muffins, danish, granola bars, coffee and orange juice you need to change that on your website. We found a fitbit and a bracelet in the sofa or our room. Took them to front desk. No thank you just "what room are you in?" Breakfast area was cordoned off with a rope and sign says "see front desk for breakfast". We walked up. The woman in there didn't say anything to us so we went to front desk. "there's someone in there!" How about her telling us that she was in there or taking that sign down? How about also telling us when we checked in that breakfast was no longer hot and we should take some kind of bag or tray to carry our items back to our room? Room was clean. Location was good driving distance to lots of things. Not really walkable to anywhere.
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Date of stay: September 2020
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1 Helpful vote
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Martha B wrote a review Aug 2020
1 contribution3 helpful votes
We booked online and arrived after a long drive at this seemingly charming place. There were signs posted everywhere about mask requirements During the COVID pandemic. But the woman at the reception wasn’t wearing her mask over her nose. After this went on a while and it kept falling down to uncover her mouth, I told her it made us uncomfortable that she wasn’t wearing her mask properly. She ignored me. I repeated myself and asked if she heard me. She said she did but that wearing a mask conflicted with her personal beliefs. I asked her whether this was consistent with hotel policy posted right in front of us. She ignored me again. I asked if it was not the policy in the state of IL to wear a mask In public places. She told me it was not a “law”. As we were speaking a woman walked into the lobby without a mask. I asked her if this was against hotel policy. She told me she didn’t see the woman? I asked her for her name so that I could report this to the hotel and *she declined to provide her name*. She offered to return our money, which we accepted and we left to another hotel. If you’d like to reduce COVID risk, skip this hotel!!
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Date of stay: August 2020Trip type: Traveled with family
3 Helpful votes
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PRICE RANGE
$86 - $117 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lexington hotel at cliffbreakers` riverside rockford, lexington hotel cliffbreakers riverside
FORMERLY KNOWN AS
Lexington Hotel at Cliffbreakers' Riverside Resort
LOCATION
United StatesIllinoisRockford
NUMBER OF ROOMS
84
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Frequently Asked Questions about Riverview Inn & Suites, Ascend Hotel Collection
Which popular attractions are close to Riverview Inn & Suites, Ascend Hotel Collection?
Nearby attractions include Nickel World (0.5 miles), Whiskeys Roadhouse (0.6 miles), and Town Hall Lounge (0.7 miles).
What are some of the property amenities at Riverview Inn & Suites, Ascend Hotel Collection?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Riverview Inn & Suites, Ascend Hotel Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Riverview Inn & Suites, Ascend Hotel Collection?
Guests can enjoy free breakfast during their stay.
Is parking available at Riverview Inn & Suites, Ascend Hotel Collection?
Yes, free parking is available to guests.
What are some restaurants close to Riverview Inn & Suites, Ascend Hotel Collection?
Conveniently located restaurants include Nunzio's Restaurant, Potato Shak, and Giuseppi's Pizzeria & Italian Restaurant.
Are there opportunities to exercise at Riverview Inn & Suites, Ascend Hotel Collection?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Riverview Inn & Suites, Ascend Hotel Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Riverview Inn & Suites, Ascend Hotel Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Riverview Inn & Suites, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Riverview Inn & Suites, Ascend Hotel Collection?
Many travelers enjoy visiting Midway Village & Museum Center (5.0 miles).