The motel has nasty smells to begin with. The breakfast was disgusting. And the manager was very rude & claimed that Wyndom was making them charge a pet fee now, which is a LIE!! Have stayed in many other La Quintas & NONE of them are charging for a pet.
This is the only hotel that I stay in when I come to Rockford. There were a few problems during my last stay, but the GM Charlie Brown took great care of me. The rest of the staff is great as well. They really care about there guests.
In town for a graduation, great to relax and get away from all the drama. Breakfast was good and hot with a variety. Room was quiet, could get dark for great sleeping. We ended up with a king suite so we had lots of room to stretch out, watch tv or surf the web.
Dirty rooms, dirty bathroom, over crowded pool that was filthy and had 16 children at birthday party in supervised by an adult. They let dogs in and barked all night! Very loud and dirty! Kids and dogs running in halls late at night! Terrible- don’t stay here!
Excellent general manager, excellent accommodations we'll be back. You just know when a person really cares and Charlie Brown the GM was absolutely awesome. We spoke, he listened and we could tell immediately that not only did he listen but actually heard us completely. Rare…