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BEST WESTERN Robinson Inn

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78 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Reviewed 2 weeks ago via mobile

Amazing service at this motel. Never got such a gentle service at any location. Staff is very good, friendly and professional. Cleanliness jumped in my eyes as soon as we entered in motel. Coming again. Thank you.

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Helpful?
Thank Dhaval p
Reviewed 4 weeks ago

The nonsmoking roomds are exclent , but when you check in the smoke smell is horriable, and further more to have to eat your breakfast in the same place where they have smoking is by far the worest !!! Need to have some respect for the non smokers .. Owners need to get with the rest of the motels and...

Review collected in partnership with Best Western
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Helpful?
Thank Cheryl B
Tulsa, Oklahoma
Reviewed 4 weeks ago

I would rather stay at the Arvin than here, room smelled moldy, no elevator, Breakfast was non existent unless you wanted cereal.Beds and pillows need to be replaces with something you can actually sleep on. stay away unless this is your last choice. Ok ok maybe its a tad better than the Arvin.

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Helpful?
Thank rparker559
Prasad P, General Manager at BEST WESTERN Robinson Inn, responded to this review

I want to apologize for your recent stay at our property. I can tell you that we are beginning renovations, that will hopefully improve our property greatly. On behalf of myself and my entire staff we hope you will accept our apology and give us another chance in the future to provide you with the experience you deserve.

United States
Reviewed January 13, 2017

The staff were friendly and the rooms are average. There seems to be a blur between smoking and non-smoking rooms as the non-smoking seemed to smell initially like a smoking room until I got used to the odor.

Review collected in partnership with Best Western
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Helpful?
Thank R2156RXstevef
North Vernon, Indiana
Reviewed December 27, 2016 via mobile

My husband and I travel a lot for work. We usually stay here while in the area. Tonight's visit is terrible which is why the review at 11 pm. The hotel isn't busy tonight but I guess front desk decided to allow a bunch of drunken elephants in the room above. We call front desk several times to notify how...

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Helpful?
Thank peggybush
Prasad P, General Manager at BEST WESTERN Robinson Inn, responded to this review

I do apologize for the the experiences you had while staying at our property recently. I hope you will give us another chance, and if so please contact us directly so that we can make proper arrangements for a better stay. Once again I am very sorry for the inconveniences you experienced and I hope to see you again soon.

Peoria, Illinois
Reviewed November 16, 2016

This hotel is in need of a total update. The entire hotel is run down and the rooms need remodeling. The bathroom and the showers are so old that the water pressure is so low. The sheets are so worn out and the doors to the rooms are beat up. I would not stay at this hotel again.

Review collected in partnership with Best Western
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Helpful?
1Thank V9527OMjanicem
Prasad P, General Manager at BEST WESTERN Robinson Inn, responded to this review

I would like to apologize for your recent stay at our hotel. Yes I do agree this hotel is in need of an update. That is why we are starting new renovations in early 2017. I do hope that after we have finished with these renovations that you will give us another chance.

Reviewed October 28, 2016 via mobile

This hotel is located within walking distance of several restaurants and from work. There is a continental breakfast in the morning and complimentary Wi-Fi. The customer service is great and the rooms are decent. But then again, the price you pay is dirt cheap in comparison to anywhere else. Always a good thing in my opinion.

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Helpful?
Thank Dylan H
Prasad P, General Manager at BEST WESTERN Robinson Inn, responded to this review

Thank you for the kind words. We are happy to know that you enjoyed your stay with us.

Douglasville, United States
Reviewed October 11, 2016

We attended a high school class birthday party and stayed in Robinson, IL. The nonsmoking rooms were in a separate building, which we deeply appreciated. The bed slept great; there was an abundance of choices for breakfast; the staff was extremely helpful. Great value for the stay.

Review collected in partnership with Best Western
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Helpful?
Thank Patricia W
Prasad P, General Manager at BEST WESTERN Robinson Inn, responded to this review

Thank you. We try our best to provide our guests with a the comfortable and enjoyable stay possible. Once again on behalf of my entire staff I would like to thank you for you appreciation.

mokena, United States
Reviewed October 7, 2016

best western was an excellent choice for my stay. it offered all the comforts of home and then some. the rooms were very clean and the bed was very comfortable. the complementary breakfast was also very good with lot of quality choices. ill defiantly stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Walt S
Prasad P, General Manager at BEST WESTERN Robinson Inn, responded to this review

I would like to thank you for such a positive response. We do our best to accommodate all of our guests. Thank you.

indiana
Reviewed October 4, 2016 via mobile

Only Internet in the north part of the building .... guess what part I'm in ....tried to move rooms and there are plenty available but the lady at the front desk said they are all dirty . I need wifi for my job ... thanks best western for making life easy

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Helpful?
1Thank shaun17304
Prasad P, General Manager at BEST WESTERN Robinson Inn, responded to this review

I just wanted to personally apologize for your inconveniences. And assure you that we have upgraded our internet.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about BEST WESTERN Robinson Inn

Address: 1500 West Main Street, Robinson, IL 62454-3819
Location: United States > Illinois > Robinson
Price Range: $80 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Robinson Inn 2.5*
Number of rooms: 64
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Questions & Answers

Questions? Get answers from BEST WESTERN Robinson Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We enjoyed our room in the separate building for than what friends of ours did in the main building.”
 of 5 bubbles 197robinm, Jul 21, 2016 | Read review
“There is a 'new' building but I guess you have to request it.”
 of 5 bubbles gtchemephd, Dec 23, 2015 | Read review
“Our room was the closest to the reception area on the 1st floor......noise was never a problem and it was handy to the outside entrance where our car was parked.”
 of 5 bubbles Kathy4HIM, Oct 24, 2014 | Read review
“Stay at one of the mom and pop hotels!”
 of 5 bubbles JustinT512, Sep 30, 2012 | Read review
“No elevator, so if stairs are a problem ask for first floor”
 of 5 bubbles kribeca, Aug 22, 2012 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question