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Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire

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Holiday Inn Express Hotel & Suites Chicago-Deerfield\/Lincolnshire
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165 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Muncie, Indiana
Level Contributor
185 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Room booked with points so no comment on the price but I must say the highlight was the comp breakfast the next morning. Amazing egg/cheese omelets, bacon, turkey sausage, pancakes (pancake maker) super cinnamon rolls and more....Has to drive a bit to find a restaurant and found a Twin Peaks within a mile or so ...but closed when we arrived.... More 

Helpful?
Thank Mao007
Orland Park, Illinois, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice clean friendly place. We stayed one night & used their shuttle, Rudolpho was our driver. He was so sweet, accommodating and helpful! It made our girls night out that much more special! Nice to know that there are still true gentlemen out there as well as great customer service!

Helpful?
Thank Joy B
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Thank you for taking the time to write a review. Rodolfo was so ecstatic to see him name in the review and appreciates the kind words. It is our number one priority to ensure guest satisfaction and we will make sure that is accomplished! We hope to see you again! More 

Toronto, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Exceptional front desk staff. Rooms were always very clean and fresh. The pool is well maintained and doesn't smell like a ton of chlorine. Overall a great place!!! Good selection of breakfast items too!

Helpful?
Thank Farah V
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Thank you Farah for taking the time to write a review about your recent experience. We are happy to read your comments and appreciate your loyalty to IHG. We look forward to seeing you again! More 

Waterford, Wisconsin
Level Contributor
168 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been to bad Holiday Inns and good ones. This one was very good. It was modern , clean, and very polite and friendly staff. The included breakfast was a nice variety, something for everyone. I was happy that they had some tables outside the lobby . We were able to sit there later afternoon for drinks( brought our... More 

Helpful?
Thank Gardenlover31
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

It was our pleasure to have you stay with us as your satisfaction is what we strive for. The staff would personally like to thank you and we all hope to see you again soon! More 

Saint Louis, Missouri
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 20, 2016

My family loves staying at Holiday Inn Express as they are always very well maintained properties with good service and amenities. This one was no exception. The place was sold out the night we visited so morning breakfast was packed, but the service in replenishing the breakfast bar was top notch. We also had an occasion to call guest services... More 

Helpful?
Thank EricWRR
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Thank you for taking the time to write a review. It was very nice to have you and your family stay with us and to read about your experience for your last stay. Our staff is always striving to do their best to accommodate our guests as that is our number one priority. We appreciate your loyalty to IHG and... More 

Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed June 25, 2016 via mobile

Travelled from Uk on business to the Riverwoods office just across the car park from this hotel. After long flight we arrived couple hours early and the rooms were ready which was good so we could freshen up and spend more time in the office. Rooms were v clean, staff amazingly polite and helpful. Fresh juice every day in reception... More 

Helpful?
Thank Mary S
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Thank you Mary for taking the time to write a review. It sounds like your accommodation was well and we were able to assist you with your needs. We will look into your concern with the breakfast cutlery and plates and hopefully be able to resolve the concern. We appreciate your loyalty and hope to see you soon. More 

Wolcott, New York
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 18, 2016

Have stayed here last 4 years on our yearly trip to the area. Hotel is well maintained. Restaurants and shopping close by. Nice pool and hot tub. Breakfast was good. The staff is what makes this hotel above others. Any request were handled graciously . Patrick went out of his way for us one night. Sara was super on recommending... More 

Helpful?
Thank joe b
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Thank you Joe for taking the time to write a review. It is our staffs number one priority to ensure all of your questions and concerns are resolved and we are able to assist you in every way possible. We always love seeing familiar faces and to keep building our relationship with our guests. We appreciate your loyalty and we... More 

Beavercreek, Ohio
Level Contributor
155 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 16, 2016 via mobile

If you are traveling to the Deerfield/Highland Park area this is a good hotel to consider. Just 25 minutes North of O'Hare on I294 it is an easy drive, and is situated in a business park. Quiet with plenty of easy walking areas. The rooms are clean and large, and the complimentary breakfast is typical for this type of hotel.... More 

Helpful?
Thank bergbahnn
Cathy B, General Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Thank you for writing a review about your recent experience at our property. We are delighted to read that our hotel is in a suitable location for your needs. We appreciate your loyalty and we hope to see you again. More 

West Allis, Wisconsin
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 13, 2016

We stayed in the executive suite, which had plenty of room for the two of us. It was definitely nice having a separated living-room. Around 7pm, we noticed that the room next to us, and across from us, had guests that were constantly knocking on each-others doors and going back and forth, slamming the doors. This didn't stop until about... More 

Helpful?
Thank Brandon J
Vernon Hills, Illinois
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 9, 2016

I don't want to give the wrong impression here, the size of the rooms for the price paid is good value. But for myself I won't stay here again. I made the reservation through IHG and on that site the reservation said 3:00 check in as did the email confirmation. When I got there shortly after 3 my room was... More 

Helpful?
Thank Buckfevr
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire, responded to this review

Dear Buckfevr, Thank you for choosing us for your recent travel. We're delighted to learn you chose our hotel for it's value. We do apologize for the unsatisfactory experience you had at check-in, and would like to assure you that this experience is not reflective of our daily high standards. Guest feedback is our best source for improvement, and we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our choice location is next to Deerfield, IL and is within close proximity to the beautiful city of Chicago and our major airport, O’Hare. Conveniently located only 1.5 miles from I-294 and 3 miles from the Metra Train Station, our location provides our guests quick access to the area's best attractions and businesses and allows you to be able to move in and out of the city with ease. To keep your workday moving efficiently, we provide a 24-hour business center with free Wi-Fi access, copy and print services, several personal computers and shipping supplies. If it is meeting or hospitality space you need, our Riverwoods Room can accommodate up to 50 guests and is perfect for meetings, seminars, trainings, corporate events, or banquets. It features complimentary coffee service and our sales team can help you with all your catering needs as well. Our serene and hospitable location is within driving distance of great area attractions which include Six Flags Great America, the Chicago Botanical Gardens, Ravinia Music Festival, Great Lakes Naval Museum and Station, Rivers Casino, Allstate Arena, Viper Alley and much more. For the sports enthusiast take time to catch a Cubs game at Wrigley Field, a White Sox game at Cellular Field, a Bears game at Soldier Field, a Wildcats game at Northwestern, or a Bulls or Blackhawks game at the United Center. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire

Address: 2600 Lake Cook Rd, Riverwoods, IL 60015-3852 (Formerly Country Inn & Suites By Carlson)
Location: United States > Illinois > Lake County > Riverwoods
Price Range: $98 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Chicago - Deerfield / Lincolnshire Hotel Riverwoods
Holiday Inn Express And Suites Chicago - Deerfield / Lincolnshire
Holiday Inn Express Riverwoods
Holiday Inn Riverwoods
Riverwoods Holiday Inn
Holiday Inn Express Hotel & Suites Chicago-Deerfield/Lincolnshire Lake County, IL - Riverwoods
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