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Country Inn & Suites By Carlson, Prospect Heights

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Country Inn & Suites By Carlson, Prospect Heights
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232 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Reviewed 5 days ago NEW

Very small parking lot, breakfast items were not hot, our room had a small black beetle bug on the comforter, no fresh cookies were out they were stale. The drinks from the bar on site were OK but over priced.

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Helpful?
Thank Telly76
Peculiar (isn't that odd)
Reviewed 1 week ago

Reasonably clean hotel located at the intersection of 2 major thoroughfares. The food from the grill and complimentary breakfast was as good as anything I've had in a motel. For the cost, it is an excellent value.

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Thank Daniel B
Brussels, Belgium
Reviewed 2 weeks ago

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Thank pstratta
Saint Louis, Missouri
Reviewed 2 weeks ago via mobile

We were booked this hotel online and all they had was a smoking room. The manager looked at our young son, who coincidentally suffers from asthma, and asked if he could refund our account and find us a new room in another location. On the same travel, we were treated so rudely at another hotel chain. It was so refreshing...

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Thank suelimchee
Reviewed 3 weeks ago via mobile

Not to bad it's clean a little dated, but overall not bad. It must have just went non smoking because I'm in a non smoking room and smells like a cigarette.... had the window open all day but it's all in the room. Has the usual breakfast and a small bar with bar food... think it's all either steamed of...

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Thank M Brent T
United States
Reviewed October 25, 2016

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Thank Cherie R
Elmhurst, United States
Reviewed October 25, 2016

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Thank Kristen S
Minneapolis, Minnesota
Reviewed October 15, 2016 via mobile

The hotel is in terrible disrepair. In my room alone there were drilled holes in the furniture and walls. The bathtub had a large chip in the porcelain that resembled an insect. The bathroom door has started to peel apart, the wallpaper was just missing in one area and the room had terrible odor from the cleaning products that the...

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1Thank Aaron V
George K, General Manager at Country Inn & Suites By Carlson, Prospect Heights, responded to this review

Aaron thank you for taking the time to write your review. The staff here at the Country Inn & Suites of Prospect Heights will work diligently to ensure a situation like this does not occur again in the future. We apologize for any inconvenience caused during your stay. We appreciate you bringing this matter to our attention. Have a great...

Akron, Ohio
Reviewed October 14, 2016

Our shuttle driver, Mark was absolutely fabulous!! We has very friendly and funny. We was a great driver who made feel relaxed and safe. We even came over to my daughter and I while we were having breakfast the next morning to see how we were doing. We enjoyed our stay at Country Inn and Suites and having a shuttle...

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1Thank jeannine64
Chicago, Illinois
Reviewed October 12, 2016

My stay at the Carlton was nothing short than spectacular. All of the staff was friendly and accomodating. The beds are comfortable and the rooms are nice and large. I would definently recommend this place and return here myself.

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1Thank 898keturahj
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Country Inn & Suites By Carlson, Prospect Heights

Address: 600 N Milwaukee Ave, Prospect Heights, IL 60070-2376 (Formerly Comfort Inn & Suites Conference Center)
Location: United States > Illinois > Prospect Heights
Price Range: $79 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Prospect Heights 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Comfort Inn And Suites Conference Center
Comfort Inn & Hotel Prospect Heights
Wingate Prospect Heights
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Prospect Heights staff and other travelers.
7 questions
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Questions? Get answers from Country Inn & Suites By Carlson, Prospect Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“It has ice machine at the corner of each floor.”
 of 5 bubbles Saukcat, Aug 31, 2016 | Read review
“23 Miles from Naval Academy, very easy drive! lots of places to eat close to Hotel”
 of 5 bubbles spademaster777, Aug 14, 2016 | Read review
“Room 414, 415 are right near elevators.”
 of 5 bubbles rkramadh, Aug 8, 2016 | Read review
“Rooms on 5th floor may have been smoked in. Ask to before booking.”
 of 5 bubbles MWEIGMAN, Jun 20, 2016 | Read review
“Rooms facing west...you get to listen to the employees on their smoke breaks if you open your window for fresh air.”
 of 5 bubbles Cjava, Oct 1, 2015 | Read review
5 of 5
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