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Best Western Plus Pontoon Beach

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Traveler (7)
Room & Suite (11)
Pool & Beach (1)
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Overview
  • Excellent65%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible6%
Travelers talk about
“police station”(24 reviews)
“front desk”(27 reviews)
“sleep inn”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Best Western Plus Pontoon Beach
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Plus Pontoon Beach
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Nearby Hotels
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Reviews (260)
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257 results
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161
58
14
6
18
Show reviews that mention
All reviewspolice stationfront desksleep innlouis areasafe place to staybest westernsnice breakfastrooms were very cleangreat place to staynice amenitieslots of varietybreakfast foodst louisvery nice hotelsausagethe staff was greateasy access
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1 - 5 of 257 reviews
Reviewed 3 weeks ago

Great place to stay to get on The MCT nature trail. We rode our bikes from the hotel and got on about a mile down the road. Pool was clean and breakfast was good.Nice outdoor patio area to relax. Inside was comfortable. Bed was very...More

Review collected in partnership with Best Western
Thank Cheryl B
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 3 weeks ago

Good Morning! We are happy to see you enjoyed your recent stay with us. It was a pleasure having you and glad you guys got to enjoy the nature trail. We hope to see you again in the near future. Have a wonderful week Kelly...More

Hotel's Favorite
Reviewed March 26, 2018 via mobile

I can not speak highly enough about the afternoon front desk representative. She went above and beyond the norm helping us connect our phones on internet. As always good accommodations and clean. My only negative about all Fairfields is that they all do not very...More

1  Thank Tom S
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded March 28, 2018

Thank you so much for the kind words about your stay here at Best Western Plus! We try to accommodate our guests in every way possible and we hope that you will come and see us again very soon!

Reviewed 3 weeks ago via mobile

I bad by far the worst hotel experience of my life here!!! I was driving across the country and booked a room at 3:30 am using the Hotels.com app's late night "Now" booking feature. I arrived at 4:45 and they didn't have the reservation, so...More

Thank Ryan M
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 2 weeks ago

Hello Ryan, I am so sorry that you had to go through such an ordeal during your stay with us. We are not entirely sure what went wrong with your booking but I will definitely look into it right now. I do apologize for any...More

Reviewed 3 weeks ago

Hotel is new, several restaurants nearby. It is located off Regency Pkwy, so GPS have a bit of a problem getting you to them. Our room was large, the air conditioning worked really good and since it is away from the main roads, you do...More

Thank alphawolfie
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 3 weeks ago

Good Morning! Thank you for taking the time and telling us about your recent stay with us. We are happy to hear you enjoyed your stay. Key cards can be a pain sometimes also if you put them by your cellphone it will deactivate the...More

Reviewed 4 weeks ago

Easy to get off Hwy, neat clean appearance inside and out, friendly staff. Breakfast food was hot and plenty of variety. Nice secure location right behind the Police Department, plenty of eating establishments nearby.

Review collected in partnership with Best Western
Thank Jim H
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 4 weeks ago

Thank you so much for all of your kind words, Jim! We are so happy to see that you enjoyed your stay here with us and we hope that we see you again very soon!

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Most Booked Properties in Pontoon Beach
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$97 - $155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$97 - $155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (7)
Room & Suite (11)
Pool & Beach (1)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Tricia1984
April 27, 2017|
AnswerShow all 4 answers
Response from Kenyata J | Reviewed this property |
I am not sure because I did not have a $250 deposit when I booked last year. Also, I plan on booking this hotel again this year.
1
Vote
Mary N
April 22, 2017|
AnswerShow all 3 answers
Response from 446raymondr | Reviewed this property |
The beds like most Best Western are firm. The stadium is about 14 miles away or 20 minutes. There is public transportation buses.
0
Votes
Room Tips
"Ask for an upper floor room."
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"Don't stay there at all."
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"We will request a room on the 3rd floor for next year. We were on 2nd floor and sometimes heard upstairs."
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"Look at the ratings & comments they are a good measure as people have different standards"
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