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Best Western Plus Pontoon Beach

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Traveler (17)
Room & Suite (29)
Dining (5)
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Overview
Hotel website
4 Regency Pkwy, Pontoon Beach, IL 62040-6742 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
Additional information
Hotel website
Offers from Best Western Plus Pontoon Beach
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
Rooms
Nov 4Nov 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (274)
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271 results
Traveler rating
166
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22
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LanguageEnglish
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166
60
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8
22
Show reviews that mention
All reviews police station front desk sleep inn safe place to stay best westerns nice breakfast very nice hotel st louis nice amenities lots of variety breakfast food great room room was clean great place to stay waffles sausage the staff was great
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1 - 5 of 271 reviews
Reviewed yesterday

I stayed here for business. I was there 3 days. This is a great place to stay that is comfortable, safe and very clean. Its located right behind the police station and there's no worry about security or safety.

Review collected in partnership with Best Western
Thank 312rodneya
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded today

Thank you for the great review! It was such a pleasure having you here and we hope that you will come back and see us again very soon!

Hotel's Favorite
Reviewed September 13, 2018 via mobile

Very friendly and helpful staff. Was made to feel very welcome right from the start. The rooms are very spacious and exceptionally decorated. Very nice and very clean bathroom also. Super comfortable beds and plenty of plush pillows, slept great! They also include a hot...More

Thank Matthew R
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded September 14, 2018

Thank you so much for the great review! It was such a pleasure having you here and we are so glad that we were able to make your stay a great one! We hope to see you again very soon!

Reviewed 1 week ago via mobile

Don’t stay in room 118. Apparently, the maintenance guy lives directly above you. He will walk around constantly late into the evening. He will fix furniture or something that requires a hammer. The front desk will cover for him and offer you another room if...More

Thank BackPacker567934
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 1 week ago

Good morning! Our daily hot breakfast involves biscuits and gravy, eggs, sausage, muffins, waffles, yogurt, cereal, fresh fruit, a variety of juices and fresh coffee. Unfortunately we do not have a room 118 here and our maintenance does not live at the property. Please feel...More

Reviewed 2 weeks ago via mobile

I stayed at this hotel for a total of 5 days. My guest and I had outside food in our room that we cleaned up and threw in the trash. Later in the day we get a call from what I assume is front desk...More

1  Thank Kel5284
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 2 weeks ago

Good Morning, I am very sorry that your stay with us was not a great one. Upon checking your room the staff found that a burrito that was bought out of sundry was wrapped up in our comforters and smashed. The stains will not come...More

Reviewed 2 weeks ago via mobile

I stayed at the best Western in pontoon Beach, Illinois. My stay was for a total of five days as I was in town for a conference. The first day I arrived at the hotel I called the front desk to ask when breakfast started....More

Thank Paige B
Response from Manager F, Front Office Manager at Best Western Plus Pontoon BeachResponded 2 weeks ago

Good Morning, Per the first review, I explained why there was an issue with the bed linen. The staff had sound a burrito wrapped up in one of the hotels comforters and smashed. This has caused stains that we cannot remove. We do not tolerate...More

View more reviews
About
Description
The BEST WESTERN PLUS Pontoon Beach is 10 minutes from downtown St Louis & the historical St. Louis Gateway Arch. It is also just five minutes from the Cahokia Mounds State Historic Site of the Cahokia Indian More grounds. The Tri-City Speedway Racetrack is minutes from the hotel. There are malls & outlet malls just 15-25 minutes away. There is free parking & truck parking. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Spa
Air Conditioning
Business Center with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
66
Price range
$91 - $165 (Based on Average Rates for a Standard Room)
Formerly known as
Sleep Inn & Suites Pontoon Beach
Location
United States > Illinois > Pontoon Beach
Photos
Traveler (17)
Room & Suite (29)
Dining (5)
Pool & Beach (3)
Business Center & Event Rooms (4)
Nearby
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Nearby AttractionsSee all 2 nearby attractions
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Questions & Answers
Ask a question
Tricia1984
April 27, 2017|
AnswerShow all 4 answers
Response from Kenyata J | Reviewed this property |
I am not sure because I did not have a $250 deposit when I booked last year. Also, I plan on booking this hotel again this year.
1
Vote
Mary N
April 22, 2017|
AnswerShow all 3 answers
Response from 446raymondr | Reviewed this property |
The beds like most Best Western are firm. The stadium is about 14 miles away or 20 minutes. There is public transportation buses.
0
Votes
Room Tips
"Room 306 in the back of the hotel."
arriveanddepart
2 weeks ago
Read review
"Ask for an upper floor room."
alphawolfie
May 26, 2018
Read review
"Don't stay there at all."
WendyE315
Apr 8, 2018
Read review
"We will request a room on the 3rd floor for next year. We were on 2nd floor and sometimes heard upstairs."
julieW6016UW
Sep 1, 2017
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