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Best Western Pontiac Inn

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Traveler (21)
Room & Suite (28)
Pool & Beach (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Heated pool
Hot Tub
Indoor pool
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:BOOK DIRECT
Hotel deals
231Reviews
42Photos
1Q+A
18Room tips
Traveler rating
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Popular mentions
Best value stay: this hotel is clean, friendly, and had everything we needed for a family overnight stay. The pool and hot tub were great. Also, in the evening we were able to use the hotel lobby to play games with our family. The breakfast was good as well.
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Review collected in partnership with Best Western
Response from Sheyann w, Front Office Manager at Best Western Pontiac Inn
Responded Jan 1, 2019
Dear froggy72, Thank you for staying with us. Our staff is glad to hear you enjoyed your stay. We try our best to make every guests stay as comfortable as possible. Our staff hopes to see you again soon. Until then, have a great day and safe travels.
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Hotel's Favorite
Ellie and Karen are the best things about this Best Western. Ellie is the fantastic clerk who let me have a late check-out while awaiting the dial a ride bus which runs only once daily, Karen is the breakfast cook who cooked the very delicious complimentary breakfast. The
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Response from Sheyann w, Front Office Manager at Best Western Pontiac Inn
Responded Nov 4, 2018
Dear starshine90, Thank you for staying with us. Our staff is glad to hear you had a great stay. We hope that you were able to enjoy everything our hotel has too offer, such as our newly renovated pool and hot tub. Our staff hopes to see you again next time you are in the area. Until then, have a great day and safe travels.
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This is a very nice hotel. The staff is most friendly and helpful. Our room was clean and comfortable. The building is well-maintained and we enjoyed our stay. The breakfast was very nice with lots of choices. The location is also near I-55 and restraurants and gas stations.
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Response from Sheyann w, Front Office Manager at Best Western Pontiac Inn
Responded Nov 4, 2018
Dear Roy M, Thank you for staying with us. Our staff is glad to hear you had a great stay. We hope that you were able to enjoy everything our hotel has too offer, such as our newly renovated pool and hot tub. Our staff hopes to see you again next time you are in the area. Until then, have a great day and safe travels.
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The hotel seemed new but maybe it’s been recently updated because I would have expected better sound-proofing. We could hear the woman in the room next to us coughing as well as anyone talking as they walked down the hall. Thank goodness nobody was on the floor above us. The
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Response from Sheyann w, Front Office Manager at Best Western Pontiac Inn
Responded Nov 4, 2018
Dear Laurie F, Thank you for staying with us. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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The staff were friendly and the service was good! The hotel is updated yet still feels old. If you want luxury, don't stay here. Overall, we had a good nights rest. It was close to shopping and downtown Pontiac and Route 66, of course! Breakfast was provided. I will be honest,
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Response from Sheyann w, Public Relations Manager at Best Western Pontiac Inn
Responded Nov 4, 2018
Dear iluvcello, Thank you for staying with us. Our staff is glad to hear you had a great stay. We hope that you were able to enjoy everything our hotel has too offer, such as our newly renovated pool and hot tub. Our staff hopes to see you again next time you are in the area. Until then, have a great day and safe travels.
Read more
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123456
Suite rooms? Well ours was considered a suite but no jacuzzi if you are thinking of that.
0 votes
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"Ask for a room on the 2nd floor. There is an elevator."
"Great location to I55, as well as Route 66. Pool is just off the lobby, so quieter rooms will be towards the north end of the building."
"Traffic noise is a very small issue, so any rooms are probably good."
"Ask for a first floor, no elevator to deal with."
"the suite was LARGE and had a very big tub, great."
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1234
PRICE RANGE
$78 - $104 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn pontiacpontiac comfort inn
FORMERLY KNOWN AS
Comfort Inn
LOCATION
United StatesIllinoisPontiac
NUMBER OF ROOMS
57
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