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BEST WESTERN Pontiac Inn

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1821 W Reynolds Street, Pontiac, IL 61764 (Formerly Comfort Inn)
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136 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Chicago, Illinois
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

After our stay at this Best Western, I signed up for the BW rewards program. I am a Hilton Diamond Honors member, and our room was as nice and even nicer than some Hilton rooms. Full size refrigerator, 2 burner stove, great breakfast, and spotless rooms. Great staff. For booking at the last minute, I was more than pleased.

Helpful?
Thank jerg857
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear jerg857, On behalf of the staff here at the Best Western Pontiac Inn I would like to thank you for choosing us for your stay while in Pontiac Il. We look forward to possibly serving your lodging needs again in the future. More 

Columbus
Level Contributor
6 reviews
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel and wonderful staff. We had no issues and would definitely return again. They were kind enough to call us regarding some medical supplies we left behind..it was used and needed to beingtrash..we failed to advise that it was trash and they kept it until I called them back a week after. It was convenient to the interstate... More 

Review collected in partnership with Best Western

Helpful?
Thank Barbara F
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Barbara, We would like to thank you for choosing the Best Western Pontiac Inn for your recent stay in Pontiac, Il. We look forward to choosing us again for your future stay. More 

Colchester, United Kingdom
Level Contributor
264 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Clean, spacious, convenient location with welcoming and helpful staff. Nothing more to say - this is what a Best Western should be like. Highly recommended for a stopover when on Route 66 or anywhere in the area. Do take the short detour to the Route 66 Museum - look out for the fantastic wall murals.

Helpful?
Thank RomanRemains
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear Roman, We would like to thank you for your recent stay at the Best Western Pontiac Inn. We look forward to the possibility of you choosing us again for your future stay. More 

East Syracuse, New York
Level Contributor
369 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Chrissie greeted me with a smile making check in quick & smooth. She handed me welcome bag-bottle of Spring Water, chewy chocolate bar, two large mints & small tangerine. Room #220. King comfortable & firm bed, with four pillows. Two bed night stands. Wall mounted lamps at each side of upper of beds. Writing desk with swivel chair & lamp... More 

Helpful?
Thank Jack L
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Dear jack, We like to thank you for choosing the Best Western Pontiac Inn for your recent stay. We look forward to you possibly staying again with us in the future More 

earlville, ny
Level Contributor
171 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

stopped while traveling do not generally pick a BW but were tired, glad to stop, nice place. did not use the pool or breakfast. soft beds but good nights sleep. would recommend. nearby small town with restaurants

Helpful?
Thank upstatelp
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

We would like to say thank you for picking the Best Western Pontiac Inn for your stay. We look forward to you choosing us again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The staff was wonderful. We left an item in the room when we checked out. They were great, found it and shipped it the next day. Our room was clean which is the most important thing, it wasn't conveniently located for us because the only elevator was a long walk from our room and the stairs are hard to take... More 

Helpful?
1 Thank Shirley R
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to having you stay with us again in the future. More 

Highlands Ranch, Colorado
Level Contributor
208 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was clean, the room was nice, updated. The staff was friendly. Spent some time in the nice indoor hot tub. The only issue was that there were several kids in there, unattended that were loud and running around the pool playing tag. Idid not eat the breakfast that was privided, so can not rate that.

Helpful?
1 Thank Mary Ann E
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to having you stay with us again in the future More 

gilladj
Level Contributor
95 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night as part of a group bicycle tour. Everything about this stay was good. Room, bath, TV, AC, breakfast, staff. The beds seemed soft but ended up being quite comfortable. The mass produced omelets were actually pretty good. Really enjoyed Pontiac. Even got my picture taken with the Mayor.

Helpful?
2 Thank gilladj
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to serving you again in the future. More 

colorado
Level Contributor
105 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 weeks ago

from outside this looks like 90% of two story stars you can tell it has owner and staff that care hot breakfast is slightly better than most; noise level is quieter than most hotel was fairly full and we heard no noise; nice set of shade trees outside entrance; It has indoor pool; fitness center... I had no problems connecting... More 

Helpful?
2 Thank seniortvlr
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Thank you for your recent stay at the Best Western Pontiac Inn. We look forward to serving you again in the future. More 

Virginia Beach, Virginia
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 17, 2016

The previous two nights we had stayed at Holiday Inn Express that exceeded our expectation. This place was a bit more ordinary, clean but not sparkling. The beds were comfortable but getting close needing replacing. The room was quiet and had all the amenities we needed.

Helpful?
1 Thank Caryn J
FDMpontiac, Front Office Manager at BEST WESTERN Pontiac Inn, responded to this review

Thank you for choosing Best Western Pontiac Inn for your stay. We look forward to having you stay with us again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Pontiac Inn

Address: 1821 W Reynolds Street, Pontiac, IL 61764 (Formerly Comfort Inn)
Location: United States > Illinois > Pontiac
Price Range: $120 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pontiac Inn 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Comfort Inn Pontiac
Pontiac Comfort Inn
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