We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Bank House Hotel Spa & Golf, BW Premier Collection

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Bank House Hotel Spa & Golf, BW Premier Collection
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

411 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 410: English reviews
Worcester, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW

We had a very enjoyable stay for a University reunion of old friends. The quality of the accommodation was, in general, very high and the amenities excellent. Despite the fact that there were several big functions taking place the same weekend, the staff were unfailingly helpful and cheerful. Even last minute changes were dealt with calmly! Pre-planning was efficient and... More 

Helpful?
Thank Rosemary04
Worcester, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

I visited the Spa on Monday 21st November with my daughter. we had a lovely day. spa was excellent . all the staff were really lovely . I had a facial which was done by one of the therapist called Tammy, she was excellent . Overall my daughter and I would certainly go back, and recommended it to all my... More 

Helpful?
Thank maria f
Worcester, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Last minute booking for a Spa dy for myself and my daughters, we struggled to find anywhere until we came across the Bank House Hotel and Spa. I can honestly say for someone who has had the good fortune to have experienced quite a few Spa days over the years this was by far the best Spa I have ever... More 

Helpful?
Thank Michelle W
Worcester, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

As a frequent national traveller, I generally only take the time to write a review for stand out service. I cannot recommend the hotel and its facilities enough. Each and every member of staff we encountered were friendly, polite and genuinely seemed to be pleased to be there. The spa facilities and staff knowledge are second to none. Very clean,... More 

Helpful?
Thank Travelling_Midlander
Suffolk, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

A good hotel with friendly staff, food is good, but room for improvement, I think they are aware that a little extra effort would really deliver rewards. A good breakfast. We did not have time to use the very nice spa and pool. There is lots of parking.

Helpful?
Thank societyvisitsleader
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago via mobile

Me and my husband got married in the bank house on the 23/10/2016 and I honestly cannot say enough about this amazing venue! You were nothing but helpful from our first stay to our wedding day itself, nothing was ever too much trouble and you always answered any questions quickly. We had quite a lot of family and friends stay... More 

Helpful?
Thank Claire J
Worcestershire, United Kingdom
1 review
Reviewed 3 weeks ago

My sister and I visited the spa for a day. Beautiful spa facilities with wonderful staff who made our day really special. My treatments were bliss, back massage best I have had, face massage was super. My sister had a face massage and manicure, both of which were also superb. Products are available to buy and we both bought products... More 

Helpful?
Thank anne2016776
Lynn D, Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for taking the time to write this lovely review. I am so pleased that you enjoyed the spa facilities, the treatments and the products. We look forward to your return visit. More 

1 review
Reviewed 3 weeks ago

I booked this hotel for my partner and I for his birthday and was hugely disappointed even upon arrival. I feel that the photos online are a complete misrepresentation of how the hotel actually looks and feels. The hotel is very old fashioned and lacks any kind of atmosphere. After eating out of the hotel for lunch, we used the... More 

Helpful?
Thank Fiona H
Lynn D, Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for taking the time to write this review. As I have already discussed with you, we take all feedback seriously here at the Bank House Hotel, Spa & Golf Club, and I once again apologise for the experience you have had. More 

Great Malvern, United Kingdom
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 weeks ago

My friend and I visited the Spa for an afternoon of pampering....we weren't disappointed. From the moment we arrived the minute we left everything was effortless. Tracey and the team gave us first class treatment. I had a 30 minute back massage which was just wonderful, Just the right pressure and beautiful products (which you can purchase at reasonable prices).... More 

Helpful?
1 Thank Natalie W
Lynn D, Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for writing this fantastic review. I am pleased that you enjoyed the spa facilities and the treatments. We are very proud of the spa and its team, and am glad that you had a wonderful time. We look forward to seeing you again in the not too distant future. More 

Shrewsbury, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Have never eaten such poor value food! Cold soup, god knows what flavour it was supposed to be, cold mashed potato, smallest piece of dry chicken I've ever seen, rock hard uncooked broccoli,overcooked mangetout - carrots were nice though - and then to top it all - a portion of apple pie that was burned underneath with cold custard! Had... More 

Helpful?
Thank WorkSnapper
Lynn D, Manager at Bank House Hotel Spa & Golf, BW Premier Collection, responded to this review

Thank you for taking the time to review your time here. I am sorry to hear that you are disappointed with your experience, especially as we had such good feedback on the night and the following morning from many other guests in attendance. We value all feedback from our guests as is assists us in improving the products and services... More 

Questions? Get answers from hotel staff and past guests. Ask a question

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (63)
Viewed
Hotel & Grounds (11)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (5)
Viewed
Bathroom (2)
Viewed
Dining (6)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (65)
Viewed
Hotel & Grounds (19)
Viewed
Room/Suite (34)
Viewed
View from Room (5)
Viewed
Bathroom (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Bransford
2.9 mi away
Stanbrook Abbey Hotel
Stanbrook Abbey Hotel
#1 of 1 in Callow End
737 reviews
3.6 mi away
The Crown
The Crown
#1 of 14 in Worcester
305 reviews
3.7 mi away
Worcester Whitehouse Hotel
Worcester Whitehouse Hotel
#5 of 14 in Worcester
918 reviews
Show Prices
Show Prices
Show Prices
7.6 mi away
Pear Tree Inn and Country Hotel
3.4 mi away
Premier Inn Worcester City Centre Hotel
3.4 mi away
Diglis House Hotel
Diglis House Hotel
#6 of 14 in Worcester
456 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The Bank House Hotel, Spa & Golf brings traditional standards and modern style together in a cozy countryside setting. Nestled in the heart of rural Worcestershire, this vibrant venue combines classic (and classy) comfort with luxurious interiors. Situated between Great Malvern and Worcester, our hotel is ideally located for both business and pleasure. With major cities such as Birmingham, Bristol and Cardiff all just a few miles away. Not to mention the glorious Malvern Hills and Cotswold countryside, you'll never be far away from where you need to be. For business meetings, relaxing holidays, weddings and more, The Bank House Hotel, Spa & Golf is your ideal choice. ... more   less 

Additional Information about Bank House Hotel Spa & Golf, BW Premier Collection

Address: Bransford Road, Bransford, Worcester WR6 5JD, England (Formerly Bank House Hotel, Spa & Golf Club)
Location: United Kingdom > England > Worcestershire > Worcester > Bransford
Price Range: $104 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bank House Hotel Spa & Golf, BW Premier Collection 3.5*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Orbitz, Travelocity, Agoda, Odigeo and LateRooms so you can book your Bank House Hotel Spa & Golf, BW Premier Collection reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Bank Hotel
Best Western Worcester
Worcester Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Bank House Hotel Spa & Golf, BW Premier Collection staff and other travelers.
10 questions
Ask a question
midlands
Birmingham, United Kingdom
2 months ago
Malvern, England, United Kingdom

See all questions (10)

Questions? Get answers from Bank House Hotel Spa & Golf, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“did not stay in any rooms only visited for the spa day”
 of 5 bubbles mariafW1686JK, 1 week ago | Read review
“Considering the views pretty much all rooms have a great view”
 of 5 bubbles MichelleW797, 1 week ago | Read review
“The Art Deco cinema in Worcester is really nice, they even show you to your seats with a torch !!”
 of 5 bubbles philb448, 4 weeks ago | Read review
“Executive and family rooms are very good. Also disabled rooms are on ground floor and have a walk-in shower.”
 of 5 bubbles BerylK834, Oct 27, 2016 | Read review
“Avoid the mulberry suite for family parties.”
 of 5 bubbles W1493GFrogerb, Oct 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay