Overall good hotel. They did not service my room for the 3 nights I stayed there. Even after I requested it! At least they got me coffee after I ran out. Spacious rooms and good location. Wish service was better
Great location next to the civic center.clean and updated. Staff was friendly and helpful.has breakfast buffet for a charge.lobby bar was large and busy.easy in and out of the parking garage.this was a few.
Excellent stay. Employees & manager went out of their way to accommodate. Super clean & perfect place to stay for a show at the civic center. There’s a catwalk from the hotel to the CC. The place is outstanding!
Spacious room, comfortable decor, clean, tidy & light. Great bed. All round nice place to spend time. Gym was a little cramped, no dedicated Free Weight space - just a few gaps between the lineup of cardio gear.
The pillow were very soft and fluffy, the bed was soft, but firm enough that my back didn't complain. We stayed in a regular room, king size bed. The room was beautiful. Lots of hot water, newer bathroom and nice furnishings. I love that there was no drafts from the windows, they had shades and curtains. The whole hotel was beautiful, and they kept enough of the historic elements like old mail system, elevators, some of the lighting, tall ceilings and wide crown moulding. It was very easy to walk the skyway to the civic center. I didn't like that parking was not included. The parking garage was about $16 per day or so. We didn't use the pool or exercise room. I didn't see alot of traffic downtown on a monday, so personally due to the cost, I would have stayed farther away and parked in the event parking at the civic center. We ate at the hotel restaurant. I think it was overpriced for the quality of food and drink. Service was reasonably fast. Everyone was friendly and helpful. Overall I think it was the right price for the quality of the hotel.…
Good clean hotel! Have stayed two or three times in the past few years and every time has been excellent. The only complaint on this last trip was the king bedroom we had didn't have a microwave. Would recommend to anyone needing a place to stay.
Great Hotel with a Great Location in the Heart of Downtown. I was there for a conference at the Civic Center and I enjoyed the easy skyway bridge leading directly into the Civic Center. I had a slight issue with my Shower being backed up, I went downstairs and reported it to the Front Desk and the maintenance was there to fix it by the time I got back up to my room, so I really appreciate the quick response and attend to the customer's needs. If there was any downside to this hotel, I would say that the elevators were a little slow when we had a large crowd checking in or getting back at the same time. WOULD DEF RECOMMEND THEY HOTEL!
The room was clean, the bed comfortable. It was convenient to where I needed to be. The Ribeye steak at Table 19 was excellent. The staff were friendly and knowledgable. The elevators were a little slow during the busy hours, but otherwise, they were timely.
Excellent and friendly staff, food in Great Room is delicious! Very convenient to airport, downtown, great restaurants within a few blocks. The only downside is the parking, but it is attached to hotel via a skywalk and elevator. There was not a hairdryer in my room, I did not ask at front desk, I am sure this was not usual. Will be back in town in the next few weeks and look forward to staying here again!
Great rooms and very updated. Ate both Breakfast and Dinner both days at the hotel, surprisingly very good and would defitenly stay again. Breakfast buffet was awesome. Perfect location for the trade show at the convention center
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