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Extended Stay America - Peoria - North

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Extended Stay America - Peoria - North
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84 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Houston, Texas
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here last year for a week and the overall impression was that the property had diminished in quality. The room we were allocated for this week's stay was fine except that the smell of stale tobacco smoke was so strong that that I did not get past the open door. This room was on the third floor . The... More 

Helpful?
Thank 00slevin
Manager_11525, Manager at Extended Stay America - Peoria - North, responded to this review

Your review for our hotel was recently brought to my attention. Your comments in regards to our breakfast are much appreciated; yet, I was disheartened to read that the smell of your room was not up to par. I discussed your comments with our team, and we are working to make sure no room ever smells of smoke again. I... More 

Peoria, Illinois
1 review
5 of 5 stars Reviewed April 27, 2016 via mobile

My visit to this location was outstanding. The customer service from the front desk was incredible. Cali was always aware of my stay being extended. Each morning there was no hassel to continue my stay. If i needed utensils, towels or local information she was always attentive. A plus.... Also the night staff was very good when requested help for... More 

Helpful?
Thank Tim R
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Thank you so much for sharing your experience with us. I am proud of our staff for providing you with exceptional customer service and a great stay! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 26, 2016

I am a customer that stay at the Extended Stay when in town. However, I was really surprised when I entered my room and found body hairs on the sink counter top and the bath tub was wet as if someone just took a shower. The bathroom sink was dirty as well. I went to the receptionist to inform them... More 

Helpful?
1 Thank brionna2016
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

I appreciate you bringing your experience to our attention. Please know that we are sincerely sorry for the room conditions you experienced. I met with the staff, and we will review our cleaning and room inspection procedures to ensure that your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve... More 

Travelers are raving about these Peoria hotels

Grimes, Iowa
1 review
5 of 5 stars Reviewed March 1, 2016

It was a quiet night, safe, no bugs, no issues. I was only looking for an inexpensive motel stay for the night. This fit the bill, no frills. The hot water was pretty hot out of the shower but is pretty easy to control. Its rare to find a motel with hot enough water.

Helpful?
Thank Willie S
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

It is so rewarding to read that you had a pleasant stay with us. Thank you for your comments. I’m thrilled that you found our hotel to be a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

1 review
5 of 5 stars Reviewed February 26, 2016 via mobile

Staff is very friendly and willing to help you in any way they can all the staff were excellent to me however there is two that stand out in particular one is barb the housekeeper she is friendly bubbly and easy to talk to and always found time to say hi or sit and talk when her shift was done... More 

Helpful?
Thank Blueella
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Thank you so much for posting a review of our property. It’s great to read that we were able to accommodate your needs with a home away from home experience and exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Phoenix, Arizona
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 20, 2016 via mobile

I sent to Peoria to work at a large farm equipment manufacturing company at the last minute. So I stayed at the extended stay. For the price it was not bad..... clean floors and the shower was clean as well. The towels were newer and not stained from 100's of washes.

Helpful?
Thank Keith C
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

I appreciate you taking the time to write such a positive review. It's great to hear that we were able to exceed your expectations and accommodate your needs with a comfortable stay! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More 

Canton, Missouri
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed February 12, 2016

This morning when we woke to find a condom in my bed I immediately went to the hotel's front desk to report my horrible and embarrassing incident to a manager with not so much as an apology or any sort of compensation. So you may want to plan on staying at another hotel this may be one that rents rooms... More 

Helpful?
Thank CLAW8
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Your review for our hotel was recently brought to my attention. I sincerely apologize that your stay was not to our company’s high standards. To ensure that a situation like yours doesn't happen again, I will retrain our staff to make sure we are thoroughly inspecting rooms prior to guest arrivals as well as providing each guest with professional customer... More 

macomb, il
Level Contributor
108 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
2 of 5 stars Reviewed February 3, 2016

I'd stayed here before and knew it was a simple place but acceptable..not sure I feel the same this time Not trying to get workers in trouble, but young workers might need additional training.. When I arrived, the person who checked me in was "nice".. He asked what kind of room I wanted because they often overbook and don't always... More 

Helpful?
Thank happyfamilyMacomb_Il
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

The staff and I read your comments about your stay with us. I sincerely apologize that your stay did not meet our company’s high standards. As this hotel’s manager, I can assure you that we will be implementing deep cleaning procedures as well as making sure we are thoroughly inspecting rooms prior to guest arrivals. I will also coach our... More 

A TripAdvisor Member
1 of 5 stars Reviewed February 1, 2016 via mobile

This hotel is the worst I've ever stayed in my life, upon arrival my room was unavailable so they "UPGRADED ME" BUT charged me 25 more dollars. Luckily i had my original email confirmation with my rate. My room was terrible so dirty. Trash, cigarette butts, weed on the counter, dust everywhere, 2 month old salad in the refrigerator. The... More 

Helpful?
1 Thank A TripAdvisor Member
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

Your review for our hotel was recently brought to my attention. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are providing each guest with professional customer service as well as reviewing our room inspection procedures. The staff and I appreciate your comments, as it... More 

Seattle, WA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 31, 2016

I found a 64% off deal for this hotel on Hotwire so jumped at the chance to save on a "good" (reviews) hotel in the Peoria, IL area. Boy did I make a mistake. First, though, I have to give props to the staff. Just about everyone I met there--from the likable young woman at the front desk (30 January... More 

Helpful?
1 Thank Pleasant2007
Manager_11525, General Manager at Extended Stay America - Peoria - North, responded to this review

The feedback provided in your review is much appreciated. I do appreciate your kind words about our staff; however I am so disappointed that your stay was unsatisfactory. Please accept my apology. In response to your feedback, I am having our maintenance engineer inspect your entire room to ensure that everything meets our company’s high standards. Thank you very much... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking

Additional Information about Extended Stay America - Peoria - North

Address: 4306 N Brandywine Dr, Peoria, IL 61614-5508
Location: United States > Illinois > Peoria
Price Range: $70 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Peoria - North 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay Peoria
Extended Stay America Peoria
Peoria Extended Stay
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