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Extended Stay America - Peoria - North

Traveler (28)
Room & Suite (20)
Dining (2)

About

#23 of 23 hotels in Peoria
Location
Cleanliness
Service
Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.
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Property amenities
Breakfast included
Free parking
Free High Speed Internet (WiFi)
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Microwave
Family Rooms
Kitchenette
Non-smoking rooms
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113Reviews
2Q+A
24Room tips
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Popular mentions
Staff was friendly. The hotel was old. Commercial fans were running on the main floor due to a recent pipe break. “Breakfast “ was small sized granola bars, instant oatmeal, commercial packaged muffins, hot chocolate and coffee. It was a small breakfast bar. It had a small
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Response from 00esa, Manager at Extended Stay America - Peoria - North
Responded 1 week ago
Thank you for choosing to stay with us. We are pleased to know you liked our well-maintained room and that you were impressed with our associates. However, we are sorry for not meeting your expectations with our breakfast offerings and regret the disappointment you had with our kitchenware amenities. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We hope to have an opportunity of hosting you all again in the future. Sincerely, Hotel Management
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Hotel's Favorite
I don’t know how anyone can say they had a bad stay...The staff is absolutely AMAZING!! Danielle is the best an most caring manager I have met an I travel 350 days a year in hotels ! Samantha,Ann an Patrick are awesome an a joy to see everyday always a smile an ask how the guest
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Response from 00esa, Manager at Extended Stay America - Peoria - North
Responded Jul 24, 2018
Patty, thank you so much for the wonderful review, most especially the kind comments about our staff. It's important to us that all our guests have a great experience, and we're delighted you thoroughly enjoyed your stay with us. Thanks for your business to Extended Stay America, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
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This place was atrocious. We walked in our room and the smell hit us in the face. It was a mix between old carpet/furniture and some kind of chemical. The room was extremely dirty. Sheets had stains. Kitchenette counter tops were dirty with leftover food. I was terrified to look
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Response from 00esa, Manager at Extended Stay America - Peoria - North
Responded Mar 11, 2019
Jess, Thank you for being our guest. Although we try to strive to deliver guests with a fresh room and environment, we apologize as this wasn't your experience. Your feedback for the odor and cleanliness is shared with the housekeeping team to do a deep cleaning of our property ensuring we are well-poised on your next visit. Please consider giving us another chance to provide you with a much better stay on a future date. Sincerely, Hotel Management
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Extended stay Peoria was a terrible general manager way some things were handled. Called customer service a supervisor never returned call but I was there about 3 weeks. Ladies at desk were nice and housekeeping. The district manager called me was a jerk and said I was lying.
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Response from 00esa, Manager at Extended Stay America - Peoria - North
Responded Feb 12, 2019
Dear Audrey K, thank you for staying with us and for your feedback regarding your stay. Please know that we take these matters very seriously and utilize our professional pest management team to determine if there is an issue and how to correct it when there is. We do apologize that we were not able to meet your needs and wish you the best with your new home. Sincerely, Hotel Management
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I checked into this extended stay America on December 9 at approximately 8 p.m. upon entering room 222 I immediately recolonized smoke smell and called the front desk attendant to let her know that the room had previously been smoked in heavily. Without a question the attendant
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Response from 00esa, Manager at Extended Stay America - Peoria - North
Responded Dec 18, 2018
Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. We do adhere to a strict 'no smoking' policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We take guest feedback very seriously. Please do not hesitate to contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
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PRICE RANGE
$68 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stay peoriaextended stay america peoriapeoria extended stay
LOCATION
United StatesIllinoisPeoria
NUMBER OF ROOMS
104
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