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SpringHill Suites Peoria Westlake

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#6 of 23 Hotels in Peoria
Certificate of Excellence
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SpringHill Suites Peoria Westlake
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213 Reviews from our TripAdvisor Community

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Showing 211: English reviews
Virginia Beach, Virginia
Level Contributor
201 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stopped here on our recent cross country drive and were pleased with what we found. The staff were friendly and helpful. The breakfast was good as we have come to expect at Springhill Suites properties. We will definitely add this to our list of places to stay on our frequent travels.

Helpful?
Thank CalifKidRetired
Jeff G, Guest Relations Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear CalifKidRetired, We are delighted to see that you enjoyed your stay with us! Our staff was very happy to see the friendly comments you had and we look forward to having to stay with us again soon! Best Regards, Jeff Gilkerson GEM More 

Vero Beach, Florida
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I stay at about three hotels a week, all different and I have to say that the staff at this hotel on the first of September around noon were all very very helpful and made my stay great, some of the best staff I've ever seen! I was a needy customer and they helped me very quickly with a positive... More 

Helpful?
Thank timmyhopkins
Jeff G, Guest Relations Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear timmyhopkins, Thank you for taking the time to submit a review on your experience with us! We are delighted to see that you had an enjoyable stay with us and are looking forward to seeing you again soon!! Thank you and Regards, Jeff Gilkerson GEM More 

Edison, New Jersey
Level Contributor
144 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed August 24, 2016

If you are traveling for business this is a good choice, clean and convenient. close to the highways and close to a few restaurants but not at all noisy. Breakfast was good and the WiFi was reasonably fast. A good value for the area

Helpful?
Thank golfnut51
Jeff G, Guest Relations Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Guest, Thank you for taking the time to complete our TripAdvisor survey! We are delighted to see that your last stay was enjoyable and you had many positive things to say about our hotel and location. We take pride in maintaining a high level of cleanliness and convenience and are thrilled to see that you've noticed our efforts. Thank... More 

Anaheim Hills
Level Contributor
6 reviews
5 of 5 stars Reviewed August 17, 2016

Excellent location with several good restaurants within walking distance, or a few minutes drive. Also, the associates are very helpful and professional. Finally, I really appreciated that the morning breakfast was set-up very early, since I need to be out to my business very early.

Helpful?
Thank JimAnaheimHills
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear JimAnaheimHills, Thank you so much for your wonderful review! We are so happy to hear that you enjoyed your experience with us! We pride ourselves on our customer service and reading this just reassured us we are doing the right things. It was a pleasure getting to know you. I will be sure to share your kind words with... More 

Carbondale, Illinois
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 8, 2016

I was given a very good senior citizen discount.The first thing I do is check the room for cleanliness. The sheets were clean and smelled fresh and the bathroom area was clean. This room had a separate sleeping area, In the sitting room, there was a desk, refrigerator, and microwave. The desk clerks were very helpful and moved me to... More 

Helpful?
Thank Gram88
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Gramm88, WOW! What an amazing review, thank you for taking the time to write such nice things about our property and staff. We take pride in the level of customer service we provide and are so glad you found it exceptional! I will be sure to share this review with our entire staff. Please call us if your travels... More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 4, 2016

Rooms are clean. It has everything that one needs for a 2-3 night stay. The staff members are nice and helpful. GREAT location, food and shopping is just a walk through the parking lot. The rooms are ready for an update, but not needed tomorrow. Our room slept 6, but don't be fooled, the beds are full beds, not Queens,... More 

Helpful?
Thank CalitoNL
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Calitonl, Thank you so much for taking the time to review our property. All feedback is much appreciated and carefully reviewed. I am sorry to read that the rooms need updating and were not up to standards. I assure you that this is being looked into and addressed with the appropriate management staff. We hope to see you back... More 

Plain City
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 2, 2016 via mobile

My family and I recently stayed here for a PGF softball tourney. Our check in went well, even though there was 10 people in front of us. The desk clerks did a great job Geri g everyone checked in. I apologize for not getting their names. We checked in on July 26th in the evening. We did have an issue... More 

Helpful?
1 Thank esc1
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Esc1, Thank you so much for the great review/ feedback of your time spent with us here in Peoria! I can only imagine the frustration you had with our washer and dryer. We are speaking with the company who we rent the washer and dryer from. It sounds like the rest of your stay was a wonderful and we... More 

1 review
5 of 5 stars Reviewed July 25, 2016

What an awesome hotel. I was on a unexpected trip driving from Cincinatti Ohio to Bozeman, Montana and drove all night, needing just a couple hours to sleep and recharge. I called in the middle of the night and arrange ahead of time for somewhere to sleep. Liz, at the front desk, helped me and put me in a great... More 

Helpful?
Thank Kevin S
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Kevin, What an awesome review. Reviews like yours mean so, much to our staff here at SpringHill Suites. We hope you made it safely to Montana. Thank you for taking the time to review our property! We are to happy to read that it was a wonderful, affordable experience for you. I will be sure to share your review... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 23, 2016 via mobile

This was a nice clean hotel very near a lot of restaurants and convenient to quick shopping needs. Stayed here for a week with our softball team during a big tournament. I know there were at least 2 other teams in the hotel at the same time and hotel was totally booked. They were very patient and accommodating to the... More 

Helpful?
Thank Jodi N
Alexis W, Sales Manager at SpringHill Suites Peoria Westlake, responded to this review

Dear Jodi, We absolutely love being able to share reviews such as yours to the team here at SpringHill Suites. I will defiantly be sure to share this with everyone. I am sorry that the washer was out of order, it is being looked at today. Thank you for staying with us and we hope we can again be your... More 

Oklahoma
2 reviews
4 of 5 stars Reviewed July 16, 2016

We were a party of 6 adults and five kids, so we needed rooms w/ a lot of sleep and "play" space. The initial hotel we booked was too far away (we were here to visit family), so this was a last minute replacement. We arrived late at night, but the person at the front desk was still friendly at... More 

Helpful?
Thank cocoa5
Alexis W, Sales Manger at SpringHill Suites Peoria Westlake, responded to this review

Dear Cocoa, What a knockout review, thank you for taking the time to review our property. It was an absolute pleasure having you stay with us! Your family was so much fun to have! Providing our guests with the best possible service, is what we strive for. I can say from this review that’s just what we did. I am... More 

Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
We are excited to welcome you to our newly renovated hotel! Located in the heart of the city and easy access from the Peoria Airport, Caterpillar, Inc., Peoria Civic Center and Bradley University, our stylish all-suite hotel makes every trip a memorable experience. Whether visiting for business or leisure, enhance your stay at our Peoria airport hotel with amenities like complimentary high-speed Internet to help you stay connected, a pantry with mini-fridge and microwave, new flat panel TV's and a comfortable pullout sofa bed - all in a smoke-free environment. After a revitalizing sleep in our signature bed, get energized in our fitness room or indoor pool and save time and money with a complimentary hot breakfast buffet.Our versatile function space is ideal for all types of meetings and group events. Experienced, on-site planners will assist in creating the perfect package for your group. ... more   less 

Additional Information about SpringHill Suites Peoria Westlake

Address: 2701 W Lake Ave, Peoria, IL 61615-3713
Location: United States > Illinois > Peoria
Price Range: $111 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites Peoria Westlake 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Springhill Suites Peoria Hotel Peoria
Peoria Springhill Suites
Hotel Style:
#5 Family Hotel in Peoria
#6 Business Hotel in Peoria
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