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Holiday Inn Express Chicago Palatine

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Traveler (6)
Dining (4)
Room & Suite (2)
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Overview
  • Excellent42%
  • Very good31%
  • Average19%
  • Poor4%
  • Terrible4%
Travelers talk about
“room was clean”(13 reviews)
“hi express”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Chicago Palatine
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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141 results
Traveler rating
58
43
28
6
6
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LanguageEnglish
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58
43
28
6
6
Show reviews that mention
All reviewsroom was cleanhi expressthe maintenance guylarge indoor poolchicago areano refrigerator or microwavefitness areaup to datefree breakfastminute drivefront desk staffhome away from homewi fibusiness tripa great place to stayking suiteo'hare airport
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1 - 5 of 141 reviews
Reviewed 2 weeks ago

As the title says the stay was good but am shocked there wasn't a fridge or microwave. Considering we were her for 3 days it would have been nice. Other than that the checkin was good, room was good and breakfast was good. Well done.More

Thank markgU8628IT
Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded 1 week ago

Hello markgU8628IT, Thank you for staying at our hotel. We do not have microwaves and fridges in every room but we do have them on request. Next time you are I will make sure we have a microwave and fridge placed in your room. See...More

Hotel's Favorite
Reviewed December 12, 2017 via mobile

I love this property. It’s one of my all time favorites. Everything from shopping to dining is nearby, it’s always clean and the staff is Amazing!!! I’ve known Jim for years now and he’s awesome... I’ve gotten to know Naureen over the past few visits...More

Thank Hannahleigh520
Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded December 18, 2017

Nothing makes the team happier than reading responses like yours. We strive to deliver great experiences for all of our guests. It seems you have come to know our staff very well over your travels here. Please let me know when you are coming in...More

Reviewed 4 weeks ago

Wow great for a holiday inn. Was very nice for Holiday Inn! They have a friendly staff and very nice pool and workout center. they also have computer that i was able to use and free breakfast. I was there with a group and they...More

Thank Cda212
Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded 4 weeks ago

Hello Cda212, Thank you so much for this awesome review! Your words are very kind and the staff and I greatly appreciate it. Next time you are in town come by and try out the pool again. Sincerely, Chester Selim General Manager

Reviewed December 14, 2017

I drove from KY to visit a friend and help them move. They booked the room for me so I didn't have to spend too much money. Got to the hotel to find out they did not have my room. I was put into a...More

2  Thank vic2rias28
Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded December 18, 2017

I want to apologize that your stay was not a pleasant experience. We could have and should have done a better job on taking care of you while you were here. If you could please email me your IHG rewards number I will make sure...More

Reviewed November 15, 2017

I took this HIE in Palatine as a reward night. It is the first time I reserved an award night with HIE and only had 10,000 points deducted. Almost always the minimum is 15,000. I wasn't expecting much but got much more for the 10,000...More

Thank ILoveIsrl
Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded November 20, 2017

Thank you so much for sharing the experience of your recent stay with us here at the Holiday Inn Express Palatine on TripAdvisor. We are so delighted that you took time out from your busy schedule to write this amazing review. We will be keeping...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
$97 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$97 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (6)
Dining (4)
Room & Suite (2)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
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margaret785
July 20, 2016|
Answer
Response from Robert S | Reviewed this property |
I'm not sure they have a shuttle. Best way to find out about that is to call the front desk.
1
Vote
orlandobop54
May 2, 2016|
AnswerShow all 2 answers
Response from Mandy H | Reviewed this property |
Yes
1
Vote
phinnola
March 11, 2015|
Answer
Response from HIE-PAL-MGT | Property representative |
Hello Phinnola, It is extremely easy to get to the city from here. The best option to get there is taking the Metra Northwest Train. The closest stations are Arlington Park and the Palatine location. Our hotel shuttle... More
0
Votes
Room Tips
"Ask not to have a room by the loading dock."
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"High up and away from the lobby. I would guess the back side is best."
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"I would suggest a higher floor. I have always stayed on a higher floor and found it to be quiet."
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"Try for a room on the south (Front door) side of the hotel is traffic noise bothers you. It's not bad..."
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