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    Holiday Inn Express Chicago Palatine

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    144 reviews
    #1 of 3 Hotels in Palatine
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    1550 E Dundee Rd, Palatine, IL 60074-8311
    +1 877-859-5095
    Hotel website
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    $106
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    HIExpress.com
    $106
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    $106
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    All photos (38) 38
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    Traveler (6)
    Dining (4)
    Room & Suite (2)
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    Overview
    4.0
    144 reviews
    • Excellent42%
    • Very good31%
    • Average19%
    • Poor4%
    • Terrible4%
    Travelers talk about
    “room was clean”(13 reviews)
    “hi express”(4 reviews)
    “the maintenance guy”(3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness center
    2 Star Hotel
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    Offers from Holiday Inn Express Chicago Palatine
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    Contact Info
    Hotel website
    +1 877-859-5095
    1550 E Dundee Rd, Palatine, IL 60074-8311 See on map
    Offers from Holiday Inn Express Chicago Palatine
    Special Offer: Book Direct and Save
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    Rooms
    May 7May 8
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (144)
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    Traveler rating
    58
    43
    28
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    58
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    All reviewsroom was cleanhi expressthe maintenance guylarge indoor poolchicago areano refrigerator or microwavefitness areaup to datefree breakfastminute drivefront desk staffhome away from homewi fibusiness tripa great place to stayking suiteo'hare airport
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    1 - 5 of 141 reviews
    Reviewed 2 weeks ago
    Great Stay but no Refrigerator or Microwave

    As the title says the stay was good but am shocked there wasn't a fridge or microwave. Considering we were her for 3 days it would have been nice. Other than that the checkin was good, room was good and breakfast was good. Well done.More

    Thank markgU8628IT
    Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded 1 week ago

    Hello markgU8628IT, Thank you for staying at our hotel. We do not have microwaves and fridges in every room but we do have them on request. Next time you are I will make sure we have a microwave and fridge placed in your room. See...More

    Hotel's Favorite
    Reviewed December 12, 2017 via mobile
    My favorite property!!!

    I love this property. It’s one of my all time favorites. Everything from shopping to dining is nearby, it’s always clean and the staff is Amazing!!! I’ve known Jim for years now and he’s awesome... I’ve gotten to know Naureen over the past few visits...More

    Thank Hannahleigh520
    Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded December 18, 2017

    Nothing makes the team happier than reading responses like yours. We strive to deliver great experiences for all of our guests. It seems you have come to know our staff very well over your travels here. Please let me know when you are coming in...More

    Reviewed 4 weeks ago
    WOW, great for a Holiday Inn.

    Wow great for a holiday inn. Was very nice for Holiday Inn! They have a friendly staff and very nice pool and workout center. they also have computer that i was able to use and free breakfast. I was there with a group and they...More

    Thank Cda212
    Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded 4 weeks ago

    Hello Cda212, Thank you so much for this awesome review! Your words are very kind and the staff and I greatly appreciate it. Next time you are in town come by and try out the pool again. Sincerely, Chester Selim General Manager

    Reviewed December 14, 2017
    Terrible- Never again

    I drove from KY to visit a friend and help them move. They booked the room for me so I didn't have to spend too much money. Got to the hotel to find out they did not have my room. I was put into a...More

    2  Thank vic2rias28
    Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded December 18, 2017

    I want to apologize that your stay was not a pleasant experience. We could have and should have done a better job on taking care of you while you were here. If you could please email me your IHG rewards number I will make sure...More

    Reviewed November 15, 2017
    Very good....especially for 10,000 bonus points

    I took this HIE in Palatine as a reward night. It is the first time I reserved an award night with HIE and only had 10,000 points deducted. Almost always the minimum is 15,000. I wasn't expecting much but got much more for the 10,000...More

    Thank ILoveIsrl
    Response from Chester S, General Manager at Holiday Inn Express Chicago PalatineResponded November 20, 2017

    Thank you so much for sharing the experience of your recent stay with us here at the Holiday Inn Express Palatine on TripAdvisor. We are so delighted that you took time out from your busy schedule to write this amazing review. We will be keeping...More

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    About
    Amenities
    Top amenities
    Pool
    Free Parking
    Fitness Center with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Breakfast included
    Hotel Amenities
    Free Parking
    Business Center with Internet Access
    Breakfast included
    Meeting Rooms
    Laundry Service
    Multilingual Staff
    Self-Serve Laundry
    Conference Facilities
    Dry Cleaning
    Things to do
    Pool
    Fitness Center with Gym / Workout Room
    Heated pool
    Indoor pool
    Hot Tub
    Tennis Court
    Details
    Price range
    $97 - $137 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    $97 - $137 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Suites, Non-Smoking Rooms, Family Rooms
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    All photos (38) 38
    Full view
    Traveler (6)
    Dining (4)
    Room & Suite (2)
    Pool & Beach (1)
    Business Center & Event Rooms (2)
    Questions & Answers
    Ask a question
    margaret785
    July 20, 2016|
    Answer
    Response from Robert S | Reviewed this property |
    I'm not sure they have a shuttle. Best way to find out about that is to call the front desk.
    1
    Vote
    orlandobop54
    May 2, 2016|
    AnswerShow all 2 answers
    Response from Mandy H | Reviewed this property |
    Yes
    1
    Vote
    phinnola
    March 11, 2015|
    Answer
    Response from HIE-PAL-MGT | Property representative |
    Hello Phinnola, It is extremely easy to get to the city from here. The best option to get there is taking the Metra Northwest Train. The closest stations are Arlington Park and the Palatine location. Our hotel shuttle... More
    0
    Votes
    Room Tips
    "Ask not to have a room by the loading dock."
    Read review
    "High up and away from the lobby. I would guess the back side is best."
    Read review
    "I would suggest a higher floor. I have always stayed on a higher floor and found it to be quiet."
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    "Try for a room on the south (Front door) side of the hotel is traffic noise bothers you. It's not bad..."
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