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Quality Inn

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Quality Inn
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70 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

BEWARE Reserved 2 rooms, meeting friends. Checking in, asked if friends had arrived yet = no. Desk guy suggested changing reservation name to make things easier = ok. Friends arrived while we were standing there & checked in. When checking out, asked if I would receive points for both rooms = "you will receive points when they checked out. DID... More 

Helpful?
Thank handyman4chicago
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Came to starved rock for 3 days to do some hiking with my husband, celebrating 1 year anniversary married. Love hiking at starved rock and very friendly people. Will be a place close to my heart for a lifetime. Recommend it to all couples and families to visit for a time away from the city hustle bustle.

Helpful?
Thank rosalva a
Edmond, Oklahoma
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 19, 2016 via mobile

Average hotel. Decent WiFi and clean room. I was checked in quickly and professionally. This isn't your only choice in Ottawa, but it definitely beats staying in Streator. 30 minute drive but worth it for a clean hotel. The breakfast needs to be revamped as it was very basic and plain.

Helpful?
Thank patrikeif2
Sheboygan, Wisconsin
1 review
5 of 5 stars Reviewed August 15, 2016

Very friendly staff willing to go the extra mile. Pleasant stay and clean rooms at an affordable price. Rooms had a fridge and microwave as standard which helped a lot. I have some medication requirements that needed a freezer and the staff was very helpful in seeing to it that i had what I needed. I would highly recommend this... More 

Helpful?
Thank amartin861
Springfield, Illinois
Level Contributor
3 reviews
1 of 5 stars Reviewed July 16, 2016 via mobile

I only stayed one night because it was so bad. I am handicapped and asked for the handicapped accessible room. The room has not been updated in years. The mattress was so bad that I slept in the chair. The comforter was stained beyond belief, the sheet which in most hotels smell of bleach had a funny smell. There was... More 

Helpful?
Thank RLaudani
KULINPA, General Manager at Quality Inn, responded to this review

Dear RLaudani, We clean our rooms every day and check every thing so that to provide a comfortable stay to each and every customer.When you checked in, we helped ou to our room as you are handicapped. If you have any small problem you should inform to the fron-desk so that he can take care of you, but you never... More 

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Chicago, Illinois
1 review
5 of 5 stars Reviewed June 20, 2016

My stay was a very comfortable one with a calm and nice environment.Service from the staff is top notch and the front desk is very helpful. Break-fast is very yummy with sausage and egg.I will look forward to stay here in near future and will recommend other people to go with this.

Helpful?
Thank anoopneni
Chicago, Illinois
Level Contributor
469 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
4 of 5 stars Reviewed June 15, 2016

We stay here when attending the 2 Rivers Wine and Jazz Festival in Ottawa, so it is a known entity to us. As in our stay last year, the young man checking us in was friendly and efficient, and the lobby was clean and welcoming. We did noticed the carpet, which appeared to be new last year, had some stains... More 

Helpful?
Thank Babu2773
Chicago, Illinois
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 14, 2016

This appears to be a new / newly updated facility and certainly meets your basic needs. It is quiet, clean and the friendly family managed staff reflects the pride of ownership. The common areas were pleasant and airy. The breakfast offering was most suitable and offered sausage, eggs and waffles among other basics. It had a workout room but lacked... More 

Helpful?
Thank WmJPate
Pleasant View, Tennessee
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 21, 2016

Was very disappointed . Room was not what I expected it to be Foul smell in room,bath tub was dirty bed spread dirty stains on sheets, Employee handling food with bare hands. Had to ask for coffee packet.

Helpful?
2 Thank usctr
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 4, 2015

I was traveling through the area and needed a place to stay. Unfortunately, I did not review Tripadvisor before staying there. Shower head was coming out of the wall, there was no bath mat, no soap, windows were dirty.

Helpful?
Thank Bob A
Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Quality Inn

Address: 510 E Etna Rd, Ottawa, IL 61350-1067 (Formerly Econo Lodge)
Location: United States > Illinois > Ottawa
Price Range: $87 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Comfort Inn Ottawa
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