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Holiday Inn Express Ottawa

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91 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Clean, but the bathroom was incredibly small, wedding party was loud on a Friday night, but they took care of it once I called. Bed was comfortable, but I would avoid the 1st floor. Staff seems only somewhat interested.

Helpful?
Thank businesstraveler9745
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

businesstraveler9745, Thank you for taking the time to leave us an online review. We appreciate your feedback. I want to apologize for the noise you endured during your stay but am happy to hear it was taken care of as soon as you called. We look forward to having you stay with us if you are ever in the area... More 

Greenville, Pennsylvania
Level Contributor
123 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Travelling through the area and without reservations, I telephoned then stopped at this hotel. Front desk personnel were courteous and prompt to assign a very nice room to me. The hotel has great curb appeal and the inside was just as nice as the outside. Enjoyed the indoor pool and the complimentary breakfast in the morning. I have never been... More 

Helpful?
Thank Bill70-54
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Bill70-54, Thank you for taking the time to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Louisville, Kentucky
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I called 48 hours before my stay. This was not my first hotel choice. Others were full or no adjoining rooms. Do you have an indoor pool? Yes. Is it up and running? Yes. Book two rooms two nights. Get to hotel and see sign on desk that says pool closed until further notice. I flipped! I have my grands... More 

Helpful?
Thank theelusive11
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

theelusive11, Thank you for taking the time to complete an online review regarding your recent stay with us. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Guest satisfaction is our top priority and please feel free to get in contact with me to discuss this further. Again, thank you... More 

Elmhurst, Illinois
Level Contributor
63 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed June 15, 2016 via mobile

So woken up at 8:30 in the morning by construction workers on a lift drilling and priying god now what off the outside by our room. If that wasn't bad enough, they where screaming to one another. Mind you this is at 8:30 in the morning! Then when went to breakfast which wasn't that bad I heard a man yelling... More 

Helpful?
Thank Tim W
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Thank you for taking the time to complete an online review regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We are at the ending stages of our renovations. We sincerely hope you will give us another chance to provide you with the superior service and... More 

Tinley Park, Illinois
Level Contributor
4 reviews
5 of 5 stars Reviewed April 3, 2016 via mobile

Had a great time! The hotel was very clean and up to date. The staff was one of the most friendliest we've ever experienced! Everyone greeted us and they were able to get us in our room a little early! The bed was even comfortable, but i recommend bringing your own pillow still. The price was also great! Highly recommend... More 

Helpful?
Thank samj1225
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

samj1225, Thank you for taking the time to leave us such a great review. Your positive feedback serves as encouragement for our team. We are happy you enjoyed your time at our hotel and appreciate the recommendation. We hope your next visit is even better than your last. Sincerely, Kimberly R. General Manager More 

Springfield, Illinois
Level Contributor
4 reviews
3 of 5 stars Reviewed February 25, 2016

No ice bucket in room.... (not a huge deal, used coffee pot) USED bar of soap on sink... (A bigger deal....) Breakfast was sub par... (Deal Breaker...) I will try one of the other hotels next time I'm in town for business.

Helpful?
Thank T_Wright_07
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

T_Wright_07, Thank you for taking the time to complete a review regarding your recent stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We take your feedback very seriously and I will be going over these items with our staff. We sincerely appreciate it and hope you will give... More 

Tokyo, Japan
Level Contributor
205 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed January 21, 2016

History: Built in 1995, renovated in 2004 Location: North side of Interstate 80/Ottawa interchange, with other commercialized areas (Sears, Hampton Inn, gas station, Taco Bell, etc.) Interior Decor: Old Holiday Inn Express furniture sets. Seems outdated. Exterior Apperance: 3 story ordinary mid-range motor hotel. Outside view from the room I stayed at (300): Parking lot, Sears outlet and Hampton Inn.... More 

Helpful?
Thank setotravel
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

setotravel, Thank you for taking the time to leave us a review. We appreciate feedback from our guests. I want to thank you for choosing the Holiday Inn Express Ottawa, IL for your lodging accommodations. If you are back in the area we would love to have you back. Sincerely, Kimberly R. General Manager More 

Winfield, Illinois
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed December 9, 2015

I love this hotel, the staff are amazing! They go over and above the call of duty and all look like they have a great time working together and working at this hotel! Rare to find that now days! We stayed there for one night while attending our Christmas party for Skydive Chicago. I will give the cons for the... More 

Helpful?
Thank Skimmer2065
Chicago, Illinois
Level Contributor
222 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed November 10, 2015

When I'm in Ottawa, Illinois, this is the only place I will stay. Shaunna and Julie are just the best. They will bend over backward to make sure that you have a pleasant stay. If something is wrong with your stay, just tell them and they will work to fix it. Breakfast selections are more than adequate. Only complaint is... More 

Helpful?
Thank jbrenz
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

jbrenz, Thank you for taking the time to to leave us a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We will be going... More 

Rock Falls, Illinois, United States
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 24, 2015 via mobile

My husband was asked to work for his employer at a different location then normal. We called straight to the hotel and did not book through the chains 800 number. We booked a king room with a pull out. The staff have been super helpful in making out stay comfortable. Our dog was even able to come with us because... More 

Helpful?
Thank Carissa W
ottawahiegm, General Manager at Holiday Inn Express Ottawa, responded to this review

Carissa W, Thank you for taking the time to leave us such a great review. Your positive feedback serves as encouragement for our team. We are happy you enjoyed your time at our hotel. We hope your next visit is even better than your last. We enjoy it when our guests are able to travel with their fur babies. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express® Ottawa hotel, located in the heart of Ottawa, Illinois. Our hotel's property is minutes from the Fox River, Illinois River and Starved Rock State Park.If you're looking for hotels in Ottawa, Illinois surrounded by attractions like the Appellate Court Building, search no further. Outdoor enthusiasts spend their days exploring Starved Rock State Park, while daredevils venture to Skydive Chicago. History buffs love touring downtown Ottawa's architecture, as well as Washington Square where the Lincoln-Douglas debates were held in 1858.Did you know we're a great destination for business travelers? Our hotel's not only near Starved Rock State Park, it's also near Clover Technology Group, Exelon, GE, Petsmart Distribution Center, Kohl's Distribution Center, Pilkington and Tyson Fresh Meats. The 24-hour business center with fax and copy services makes it easy to prepare for your meeting in the 720-sq-ft event facility.Whether business or pleasure brings you to Ottawa, Illinois, our hotel's free high-speed Internet access keeps you connected. Every morning enjoy a hot cup of 100% Arabica coffee from the complimentary, hot Express Start Breakfast Bar. The fitness center allows you to keep up your workout routine, and afterward, unwind in the indoor pool and whirlpool. ... more   less 

Additional Information about Holiday Inn Express Ottawa

Address: 120 W Stevenson Rd, Ottawa, IL 61350-9693
Location: United States > Illinois > Ottawa
Price Range: $113 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ottawa 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Ottawa Hotel Ottawa
Holiday Inn Ottawa
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