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Quality Inn & Suites

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Traveler (18)
Room & Suite (37)
Dining (7)
Overview
  • Excellent30%
  • Very good24%
  • Average18%
  • Poor15%
  • Terrible13%
Travelers talk about
“banquet hall”(13 reviews)
“room was clean”(9 reviews)
“room key”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
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132 results
Traveler rating
37
32
24
21
18
Traveler type
Time of year
LanguageEnglish
37
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24
21
18
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All reviewsbanquet hallroom was cleanroom keyone night stayorlandfuneralconference
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1 - 5 of 132 reviews
Reviewed 4 weeks ago via mobile

1st off the kid at check in was just about as clueless as his spiked hair.. I waited 20 minutes to get checked in all because he couldn’t get it together with the last man that was before me (I was the only person at...More

Thank MizzJackson29
Reviewed June 18, 2018 via mobile

My credit card was wrongfully changed by the hotel without my knowledge!!! Unfortunately I tried to contact the management and they brushed me off. I had to contact the corporate offices and my credit card company to get a refund. I stayed last weekend in...More

Thank Jas_at
Response from Valerie D, Manager at Quality Inn & SuitesResponded June 21, 2018

Thank you for taking time out of your day to write us. I know you have spoken with my staff in regards to your recent stay on the 9th of June. As we explained earlier, when your company made a reservation for you, they had...More

Reviewed February 24, 2018 via mobile

The staff was friendly. Rooms clean. However the atmosphere is dismal. There’s a funky odor that permeates the hallways outside room. The lighting is dim. Reminds me how roadside motels look. Probably wouldn’t stay again.

Thank Chicago1961
Reviewed February 1, 2018 via mobile

We stayed here after a party at one of their banquet rooms. The lobby is actually pretty nice. The rooms are average, and do need updating. It was extremely hot on the 5th floor where we were staying, and the hallway smelt of some kind...More

Thank Shyla J
Reviewed December 29, 2017

I stay almost exclusively with Hilton, and after this stay I know why. This hotel could be so much better if they actually put forth some effort. Hotel looks nice, but then a closer look shows the lack of care. Hair in bed, hair in...More

Thank Geo89_12
View more reviews
About
Amenities
Top amenities
Free Parking
Fitness Center with Gym / Workout Room
Pool
Breakfast included
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Wheelchair access
Meeting Rooms
Conference Facilities
Non-Smoking Hotel
Room Service
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Restaurant
Bar/Lounge
Casino and Gambling
Hot Tub
Indoor pool
Details
Price range
$83 - $189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Orland Park
#2 Mid-range Hotel in Orland Park
#2 Family Hotel in Orland Park
#3 Quaint Hotel in Orland Park
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
$83 - $189 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Orland Park
#2 Mid-range Hotel in Orland Park
#2 Family Hotel in Orland Park
#3 Quaint Hotel in Orland Park
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (18)
Room & Suite (37)
Dining (7)
Pool & Beach (5)
Business Center & Event Rooms (13)
Questions & Answers
Ask a question
pattyhowey
May 8, 2018|
Answer
Response from Chicago1961 | Reviewed this property |
Not sure. Sorry
0
Votes
ginoakes
December 6, 2017|
Answer
Response from nimue2017 | Reviewed this property |
I really don’t know! Jenny is a service dog and can go every where so I don’t think about it.
0
Votes
Room Tips
"Also, check the bathrooms for mold. Demand a good room"
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"do your research don't be afraid to ask for the best that they have."
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"with all the wedding parties they have there is no quite place"
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"First floor handicapped facility so convenient!"
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