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Quality Inn & Suites

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110 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Kenner, Louisiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First off the front desk staff is not friendly at all and some of them quite rude, the rest of the staff is not much better. The entire hotel has a musty smell, probably from the nasty looking carpet. even the rooms smelled. the carpet also felt gross, I didn't even want to walk on it with out my shoes... More 

Helpful?
Thank bonniem92
Omaha, NE
Level Contributor
184 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 21, 2016

We were only here for 1 night and it wasn't bad. The rooms seemed to be very clean, the mattresses looked new. I check the mattresses for evidence of critters everywhere I go and this place seemed to be clean and bug free. The beds were comfortable. The rooms were adequate and what you would expect for this level of... More 

Helpful?
Thank pheaton
Milwaukee WI
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed August 12, 2016

We were very unhappy with this hotel. We were here for 3 days in July. Heat/heat index was very high (100 degrees) and the entire place felt like a sauna with the exception of the front desk area/breakfast/common area. I feel this place is to old, and the air conditioners they have in these rooms cannot handle the demand when... More 

Helpful?
Thank madsmombv

Travelers are raving about these Orland Park hotels

Surprise, Arizona
Level Contributor
6 reviews
5 of 5 stars Reviewed July 25, 2016

I was traveling with my handicapped Brother to his Wife's Memorial Service. The service was excellent.We had prearranged to have his scooter & special handicapped van delivered to th Inn & they were both ready for us when we needed the. The housekeepers were very accommodating delivering towels & cleaning the room according to my brother's late schedule. The serve... More 

Helpful?
Thank Barb A
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 4, 2016 via mobile

This was a last minute getaway for me and my husband. The room we had wasn't nice at all. The bathroom was disgusting and the air condition barely made our room cold. We had to change our key cards because they wouldn't work in the door. The air vent in the bathroom didn't even work..the shower hose was letting out... More 

Helpful?
1 Thank Ivsmea
Coal Valley, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 30, 2016

Our wedding party booked almost 50 rooms at this Quality Inn because the wedding and reception were held at the adjoining Georgio's Banquet Center. If you are a Choice Rewards member, be aware the hotel will not give you rewards points when you are getting a block rate. We stayed multiple nights, not receiving the block rate, but receiving an... More 

Helpful?
2 Thank Barbara262013
usa
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 27, 2016

Rooms were very clean...fridge, microwave, comfortable beds, great pool and hot tub. We can even see the Chicgo skyscrapers in the distance.Typical carb loaded breakfast with some fresh fruit. Some difficulty...rooms were not cleaned after our first night. The hotel took 20% off that night in compensation for the lack of cleaning one night. The hotel was full and should... More 

Helpful?
Thank roxydogy
Holland, Michigan
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 25, 2016

Had a good stay. Room was large and clean. The bathroom was also very clean. Had free Wi-Fi and the hotel had a full breakfast. I had a problem with the key but it was resolved immediately. We would stay again.

Helpful?
1 Thank Carolyn M
Valerie D, Manager at Quality Inn & Suites, responded to this review

Carolyn. I am happy to hear you enjoyed your stay here at our hotel. The Quality Inn & Suites Conference Centre strives to make all our guest's stays enjoyable. I apologize about the inconvenience with the key but am happy to hear it was corrected immediately. Please let us know when you will be in the area again. We would... More 

Independence
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 24, 2016

We went up for the graduation of my wife's granddaughter from a culinary school. The drive from Kansas City, MO to Orland Park, IL was pure torture. I-80 across IA and IL seemed more construction than open road. It took us almost 13 hours needless to say we wanted a comfortable bed to sleep in. That is exactly what we... More 

Helpful?
Thank George B
Valerie D, Manager at Quality Inn & Suites, responded to this review

Congratulations on your granddaughter's graduation. We are glad to hear you had a comfortable stay after what sounds to be a rather long uncomfortable trip. We will make sure to let our breakfast staff know of the kind remarks. They will greatly appreciate it. Please if you are in the area in the future, please let us know! More 

Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed April 25, 2016

The employees were very friendly and helpful. Our room was spacious and clean. Had good amenities and a good breakfast. Nice area for shopping and eating establishments. Two problems, very busy hotel and uncomfortable mattresses.

Helpful?
Thank Marcia S
Valerie D, Manager at Quality Inn & Suites, responded to this review

I am sorry you did not enjoy our mattresses. We recently replaced them with our renovation. I am glad our staff was enjoyable and helpful though. If you would like to discuss this further, please contact us at 708-403-1100 More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Breakfast Available
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Features 149 standard sleeping rooms and 23 suites, including 12 extended stay suites. Our facility has 22,000 square feet of flexible banquet and meeting space. NEWLY RENNOVATED in January 2015! Located in the southwest suburbs of Chicago with a perfect blend of urban culture in a downtown atmosphere. Located 15 miles from Midway Airport, 30 miles from O'Hare Airport, and 2 miles from the metro train station. Accessible to I-80, I-55, I-57, Interstate 294, and I-355. Zante Lounge and Restaurant is located on the premises. Enjoy the indoor pool, fitness center, free WIFI and Live Video Gaming & Enterprise Rent-a-Car On Site. ... more   less 

Additional Information about Quality Inn & Suites

Address: 8800 W 159th St, Orland Park, IL 60462-5618 (Formerly Comfort Inn Orland Park)
Location: United States > Illinois > Orland Park
Price Range: $84 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 149
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Also Known As:
Comfort Inn Orland Park Hotel Orland Park
Orland Park Comfort Inn
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