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Holiday Inn Chicago Oakbrook

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Holiday Inn Chicago Oakbrook
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295 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

I'm normally pleased with this hotel but parking is an issue. I'm a rewards member and get a parking pass to park in the rewards only parking but alas the spaces are always taken by patrons of the bar Louie. What's the point of the pass when noone monitors those spaces?. I hope this improves in the future.

Helpful?
Thank William S
Springfield, Missouri
Level Contributor
135 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first visit to this property. The front desk staff were friendly and attentive. Check-in and check-out was painless. Surprisingly the hallway to the room seemed dark, low and somewhat dated. However, the room was clean and comfortable. Bar Louie, located in the lobby, was a convenient way to start (breakfast buffet) and end the day. Table service... More 

Helpful?
Thank trtzw
Milwaukee, Wisconsin
Level Contributor
93 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 1 week ago

I noticed there were a huge number of Indians staying at this hotel. In the lobby I saw the crew from Air India waiting to load for a bus ride to the airport. The whole place needs upgrading. The hallways were all one color with no pattern in the carpeting or prints on the walls. The bathroom tiles could use... More 

Helpful?
Thank Bess W
HotelManager34, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

BessW, Thank you for your comments, particularly those regarding people you perceive to be of Indian descent. Yes, you did see a crew from Air India waiting in the lobby to be transported to the airport, in the same manner that we have transported crews from United, American and Delta. We make no distinction between people and warmly welcome all... More 

Level Contributor
11 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel was very accommodating, as when we arrived we had an issue with our room and they upgraded us to a larger room for free. Its nice having bar louie downstairs so you don't have to go far for a late snack or drink. The only improvement I would say would be on the WIFI it goes out often... More 

Helpful?
Thank Candice T
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Super clean hotel! If you don't have a car, lots of restaurants and shopping within walking distance. Giordanos was right next door for a famous Chicago deep dish pizza. It was about a 35 minute drive into Chicago ... crazy traffic though! Great food in the bar/restaurant on the hotel too if you didn't want to venture out.

Helpful?
Thank Baker1818
Ardsley, pa
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was decent, but staff was not very friendly. Our rooms were booked with a large group that included many kids, some of which were not the best behaved so I understand the staff being a bit on edge, but they weren't friendly from the get go.

Helpful?
1 Thank Irishmo64
HotelManager34, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

Irishmo64, Thank you for writing concerning your experience. I am sorry that your perception was that the staff was "not very friendly." You are most accurate in your depiction that many of the kids from this group were less than well behaved but that is not a reason to be even a bit on edge, as you say. I must... More 

San Francisco
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Started with the screaming kids roaming the halls making it difficult to sleep and was followed by unusable wifi to make the stay horrid. If you have a pack of children you want to allow to roam then this is your spot. However, if you want to sleep and do some work avoid this place like the plague.

Helpful?
Thank Tim W
HotelManager34, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

Tim W, Thank you for your comments, particularly those regarding the children of our guests. I am sorry that you were disappointed in your stay. Kemmons Wilson, founder of the Holiday Inn hotel brand, envisioned a hotel where guests of all ages could come to enjoy themselves and have a great time. We share in that vision, and particularly in... More 

Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

What you would expect from the typical older Holiday Inns ... which is a shame. In desperate need of refurbishment! Not an attractive hotel. Although they have made it non-smoking, the room still smells from the years when smoking was allowed. Do they really think the smell will go away without replacing the carpets?

Helpful?
Thank Thomas S
HotelManager34, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

Thomas S, Thank you for taking the time to write your opinion. We appreciate all guest feedback and undertake to make recommendations and changes where appropriate and with adequate information. Since we are not aware of the room within which you stayed, and while our guest never brought this matter personally to our attention so that we may have assisted... More 

WESTMONT
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I will be brief and to the point. Spotless rooms. Clean smelling hallways. Outstanding customer service. The staff at the front desk couldn't be more accommodating. The most comfortable beds that we have ever slept in. And, we have been in every hotel in the surrounding 10 square miles. That says a lot. The 'Bar Louie' downstairs was a pleasant... More 

Helpful?
Thank ROBERT B
Columbia, South Carolina
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Breakfast buffet was really nice for the $6 up charge to your room reservation. Hotel is clean with basic amenities. Rates fluctuate wildly day to day. Bar Louie down in the lobby area has good drinks and evening socialization. Really good restaurant --Devon--right next door. Highway side rooms are noisy and hotel is lit brightly at night that glares into... More 

Helpful?
Thank Mark F
IHGService, Guest Relations Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear Mark F, Thank you for staying with us and providing feedback on your experience. We're glad to know that the buffet breakfast, hotel cleanliness, and bar experience contributed in making your stay pleasant. On the other hand, please accept our apologies for the inconvenience from the noise outside our property. Your feedback is very important to us as this... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Chicago-Oak Brook Hotel represents the best of both worlds by offering an upscale stay, at a not so upscale price. The Holiday Inn is a premiere full service hotel and is ADA- and FEMA-approved. Our guests are provided with an experience not found anywhere else in the city. The hotel is centrally located off I-88 between I-294 and I-355 in the beautiful Oak Brook western suburb, nestled in the shopping and restaurant district. The hotel features complimentary shuttle service to all local corporate offices. The Holiday Inn Chicago-Oakbrook is centrally located for all Chicago corporate business. Nestled in the middle of the Chicago in the suburbs between Midway Airport and O`Hare Airport. The Holiday Inn Chicago-Oakbrook hotel is the best choice for lodging when working with companies alike: IBM, Com Ed, Crowe Horwath, Inland Real Estate, McDonalds, Perkin Elmer, Sara Lee, Joint Commission, Blue Cross Blue Shield, Mid America Plaza Businesses and many more in the Oakbrook, Lombard and Oakbrook Terrace Area. Our meeting rooms also come complete with audio-visual equipment. Cattails Restaurant and Lounge showcases an extensive menu, as well as a comprehensive daily hot breakfast selection, in a cool and comfortable atmosphere. All 217 beautiful decorated rooms are appointed with everything required to ensure your stay will be an enjoyable experience which includes complimentary high-speed Internet access! ... more   less 

Additional Information about Holiday Inn Chicago Oakbrook

Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $93 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Oakbrook 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Chicago Oakbrook Holiday Inn
Holiday Inn Oakbrook Terrace
Oakbrook Terrace Holiday Inn
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