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Holiday Inn Chicago Oakbrook

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Holiday Inn Chicago Oakbrook
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300 Reviews from our TripAdvisor Community

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Showing 294: English reviews
Southlake, Texas
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Having stayed here multiple times over the last two years, I know what I am going to experience beforehand. A good convenient location, right off I-88 and I-294, and a short distance from the Oak Brook Mall. A courteous if not overly friendly front desk staff. Decent rooms and a property that are starting to show their age and could... More 

Helpful?
Thank ScheduleDad
HotelManager34, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

ScheduleDad, Thank you for taking the time to write about your most recent experience, and for being a loyal guest. I agree that we are most conveniently located near many dining and entertainment venues, and that our staff is most courteous to all of our guests. Parking on occasion, but rarely, can be an issue, particularly during those times when... More 

Level Contributor
5 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel entrance is not well marked, we entered a door quite a distance from the front desk and the hallways were full of people and goods. Seems the Bazaar in the ball room had spilled out and overflowed into the common hallway. It was packed with people in the middle of the afternoon. The crowd was respectable, but it... More 

Helpful?
Thank Paula A
HotelManager34, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

Paula A, Thank you for writing concerning your experience while our guest. We pride ourselves on being ethnically diverse in both our staff and our guests, and welcoming to all people. The group you have chosen to characterize as "bizarre" are very good and loyal clients of ours who are of Southeast Asian descent. We have always found them to... More 

New Orleans, Louisiana
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Our room wasn't cleaned properly (black) residue in the sink , hair all over my bedding. After bringing it to the attention of the man working the 6th floor our room was switched within 5 min Thank God! The staff was pretty nice though

Helpful?
Thank JaMon H
HotelManager34, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

JaMon H, Thank you for taking the time to write concerning your experience while our guest. I do apologize that the first guestroom assigned to you was not cleaned properly which is very unusual for our housekeeping staff. I can only assume that someone inadvertently switched in the computer that room as clean from dirty and was then subsequently given... More 

Howrah, India
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice hotel with courteous staff. Good American food to go with. Overall a descent place for you to stay in. Nice neighbourhood with quick access to shopping areas and eateries. One can probably gey good rates if you plan your trio properly.

Helpful?
Thank Ashis L
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed August 16, 2016 via mobile

I'm normally pleased with this hotel but parking is an issue. I'm a rewards member and get a parking pass to park in the rewards only parking but alas the spaces are always taken by patrons of the bar Louie. What's the point of the pass when noone monitors those spaces?. I hope this improves in the future.

Helpful?
Thank William S
IHGService, Guest Relations Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear William S, Thank you for your loyalty in choosing our hotel for your business travels. It is very troubling to read that your most recent visit was not at par with our usual high standards. Please accept our apologies for the inconvenience you experienced with the parking facility. As a valued IHG Rewards Club member, your feedback is important... More 

Springfield, Missouri
Level Contributor
137 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed August 14, 2016

This was our first visit to this property. The front desk staff were friendly and attentive. Check-in and check-out was painless. Surprisingly the hallway to the room seemed dark, low and somewhat dated. However, the room was clean and comfortable. Bar Louie, located in the lobby, was a convenient way to start (breakfast buffet) and end the day. Table service... More 

Helpful?
Thank trtzw
IHGService, Guest Relations Manager at Holiday Inn Chicago Oakbrook, responded to this review

Dear trtzw, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the service provided by our front desk staff, room condition, breakfast, and parking among the others. However, I was concerned to see that you were not impressed with our hallway. I would like to... More 

Milwaukee, Wisconsin
Level Contributor
120 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed August 11, 2016

I noticed there were a huge number of Indians staying at this hotel. In the lobby I saw the crew from Air India waiting to load for a bus ride to the airport. The whole place needs upgrading. The hallways were all one color with no pattern in the carpeting or prints on the walls. The bathroom tiles could use... More 

Helpful?
Thank Bess W
HotelManager34, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

BessW, Thank you for your comments, particularly those regarding people you perceive to be of Indian descent. Yes, you did see a crew from Air India waiting in the lobby to be transported to the airport, in the same manner that we have transported crews from United, American and Delta. We make no distinction between people and warmly welcome all... More 

Level Contributor
12 reviews
4 of 5 stars Reviewed August 10, 2016

The hotel was very accommodating, as when we arrived we had an issue with our room and they upgraded us to a larger room for free. Its nice having bar louie downstairs so you don't have to go far for a late snack or drink. The only improvement I would say would be on the WIFI it goes out often... More 

Helpful?
Thank Candice T
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 9, 2016 via mobile

Super clean hotel! If you don't have a car, lots of restaurants and shopping within walking distance. Giordanos was right next door for a famous Chicago deep dish pizza. It was about a 35 minute drive into Chicago ... crazy traffic though! Great food in the bar/restaurant on the hotel too if you didn't want to venture out.

Helpful?
Thank Baker1818
Ardsley, pa
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 5, 2016

The hotel was decent, but staff was not very friendly. Our rooms were booked with a large group that included many kids, some of which were not the best behaved so I understand the staff being a bit on edge, but they weren't friendly from the get go.

Helpful?
1 Thank Irishmo64
HotelManager34, General Manager at Holiday Inn Chicago Oakbrook, responded to this review

Irishmo64, Thank you for writing concerning your experience. I am sorry that your perception was that the staff was "not very friendly." You are most accurate in your depiction that many of the kids from this group were less than well behaved but that is not a reason to be even a bit on edge, as you say. I must... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Chicago-Oak Brook Hotel represents the best of both worlds by offering an upscale stay, at a not so upscale price. The Holiday Inn is a premiere full service hotel and is ADA- and FEMA-approved. Our guests are provided with an experience not found anywhere else in the city. The hotel is centrally located off I-88 between I-294 and I-355 in the beautiful Oak Brook western suburb, nestled in the shopping and restaurant district. The hotel features complimentary shuttle service to all local corporate offices. The Holiday Inn Chicago-Oakbrook is centrally located for all Chicago corporate business. Nestled in the middle of the Chicago in the suburbs between Midway Airport and O`Hare Airport. The Holiday Inn Chicago-Oakbrook hotel is the best choice for lodging when working with companies alike: IBM, Com Ed, Crowe Horwath, Inland Real Estate, McDonalds, Perkin Elmer, Sara Lee, Joint Commission, Blue Cross Blue Shield, Mid America Plaza Businesses and many more in the Oakbrook, Lombard and Oakbrook Terrace Area. Our meeting rooms also come complete with audio-visual equipment. Cattails Restaurant and Lounge showcases an extensive menu, as well as a comprehensive daily hot breakfast selection, in a cool and comfortable atmosphere. All 217 beautiful decorated rooms are appointed with everything required to ensure your stay will be an enjoyable experience which includes complimentary high-speed Internet access! ... more   less 

Additional Information about Holiday Inn Chicago Oakbrook

Address: 17 West 350 22nd Street, Oakbrook Terrace, IL 60181
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $87 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chicago Oakbrook 3*
Number of rooms: 215
Reservation Options:
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Also Known As:
Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
Chicago Oakbrook Holiday Inn
Holiday Inn Oakbrook Terrace
Oakbrook Terrace Holiday Inn
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