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Holiday Inn Chicago Oakbrook

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17 West 350 22nd Street, Oakbrook Terrace, IL 60181
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (81)
Room & Suite (65)
Dining (10)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Chicago Oakbrook
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 8 hotels in Oakbrook Terrace
Location
Cleanliness
Service
Value
The Holiday Inn Chicago-Oak Brook Hotel represents the best of both worlds by offering an upscale stay, at a not so upscale price. The Holiday Inn is a premiere full service hotel and is ADA- and FEMA-approved. Our guests are provided with an experience not found anywhere else in the city. The hotel is centrally located off I-88 between I-294 and I-355 in the beautiful Oak Brook western suburb, nestled in the shopping and restaurant district. The hotel features complimentary shuttle service to all local corporate offices. The Holiday Inn Chicago-Oakbrook is centrally located for all Chicago corporate business. Nestled in the middle of the Chicago in the suburbs between Midway Airport and O`Hare Airport. The Holiday Inn Chicago-Oakbrook hotel is the best choice for lodging when working with companies alike: IBM, Com Ed, Crowe Horwath, Inland Real Estate, McDonalds, Perkin Elmer, Sara Lee, Joint Commission, Blue Cross Blue Shield, Mid America Plaza Businesses and many more in the Oakbrook, Lombard and Oakbrook Terrace Area. Our meeting rooms also come complete with audio-visual equipment. Cattails Restaurant and Lounge showcases an extensive menu, as well as a comprehensive daily hot breakfast selection, in a cool and comfortable atmosphere. All 217 beautiful decorated rooms are appointed with everything required to ensure your stay will be an enjoyable experience which includes complimentary high-speed Internet access!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Parking
Wifi
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast buffet
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
ATM on site
Doorperson
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish, Hindi, Romanian
391Reviews5Q+A72Room tips
Traveler rating
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Popular mentions
Daniel Vasquez wrote a review Jan 2021
1 contribution
The room was disgusting, whoever the housekeeper was took a dump and left it there!!! The staff is unprofessional, no receipt or any explanation regarding your stay at this filthy hotel. I will never stay here again. I’ve seen motels with more class than this trashy place that looks like a shelter. Don’t ever stay here ::::: 350 22nd St Oakbrook Terrace, IL 60181 Save your money and self!!! COVID-19 all over this place.
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Date of stay: January 2021Trip type: Traveled with family
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Response from IHG Service, Owner at Holiday Inn Chicago Oakbrook
Responded Feb 12, 2021
Hello Awesmiles, Thanks for sharing feedback. It is great to hear from one of our guests. I regret to learn that we fell short of your expectations in our area of staff service and cleanliness. Your review was made known to the team, and I'm confident improvements will be made to deliver complete guest satisfaction. Comments such as yours are valuable and relayed to the team to help point out areas needing additional attention. In line with this, do know that I sent a private message to further reach out to you. Despite the setbacks mentioned in your review, I hope you find your way back to us should your travels bring you again to the area for a chance to make your stay better than the last. Best, Ronald R. Case Manager IHGService
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Crysten N wrote a review Aug 2020
2 contributions
I wish there was a negative star option because this place is unacceptable. I have travelled all summer and have never had such a disgusting experience. When we got to our first room there was vomit in the sink (see photo). The second room had food crumbs all over the floor and fresh coffee spilled in the sink. DO NOT GO HERE!! Holiday Inn Oakbrook has no idea we are in the middle of a pandemic. The staff couldn’t explain how the rooms are sanitized, there is no max capacity in the elevators, and their social distancing requirement is three feet.
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Date of stay: August 2020Trip type: Traveled with family
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Response from IHG Service, Owner at Holiday Inn Chicago Oakbrook
Responded Sep 15, 2020
Hi crystenn2020, I am glad you left feedback. Thanks for choosing our Holiday Inn Chicago Oakbrook! Everything we do is aimed at providing our guests with excellent service and comfortable accommodations. I'm sorry we fell short with cleanliness. I feel concerned that your stay was not comfortable due to the lack of social distancing in the elevators. Be assured that we treat reviews seriously and I have shared this with the team so these do not happen again. I have sent you a private message to obtain additional details regarding your stay. We hope you'll allow us another chance to win you over! Cheers, June A. Case Manager IHGService
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bhester wrote a review Dec 2019
Hopkinsville, Kentucky45 contributions7 helpful votes
My wife and I along with two granddaughters stayed here for 3 nights. Christmas night and next two. All the staff was very friendly and helpful. We got there late the first night and the hot water was not getting hot so the night manager (didn’t get his name) found us another room and brought us the key. Both rooms only had one wash cloth even though they had plenty of hand towels and bath towels. The next morning we asked room service for three wash cloths. It appeared they were remolding select floors and that could have been why the hot water was not working in the first room. The ice machines were not working either, most likely because of the remolding. The pool was only open the first night (cold) and closed for maintenance the others. Mirza was working the front desk and had someone get us ice for our cooler from the restaurant/bar, he always checked with us to see if we needed anything, every time he saw us. . Everyone was very nice and as helpful as they could be. The hotel’s location was perfect for us. Once the maintenance issues are fixed, this will be a very good place to stay. If you don’t mind them, it already is a nice hotel.
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Date of stay: December 2019Trip type: Traveled with family
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markK7589FU wrote a review Nov 2019
2 contributions
We stayed on the top floor and we were near the elevator and the motor for was so loud it would wake us up in the middle of the night. We had friends down the hall that could hear the motor as well. The staff for the hotel were great but I would not recommend staying here on the top floor.
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Date of stay: November 2019
Location
Cleanliness
Service
Room Tip: Don't stay on the 7th floor near the elevator.
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Response from IHGService, Guest Relations Manager at Holiday Inn Chicago Oakbrook
Responded Dec 11, 2019
Hello markK7589FU, Thank you for your feedback regarding your stay at Holiday Inn Chicago Oakbrook, IL. We are determined to deliver the joy of travel for all. On behalf of the hotel, I'm sorry we fell below your expectation regarding noise from the elevator. Not the experience we wanted you to have. We will address these concerns. I have shared your comment to the hotel's management and ownership for review and service improvement. I hope you give us a chance in the future to show you how great our hotel is. Sincerely, Orlando Case Manager IHGService
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WTNYC80 wrote a review Nov 2019
New York City, New York24 contributions20 helpful votes
the hotel location is great with lots of parking space for a car which is convenient nearby all shopping areas and bank. the distances of the hotel are not far from the ORD Airport and the downtown city where is driving times about 20-25 minutes each way. the hotel room is standard size with microwave and refrigerator in a room.
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Date of stay: November 2019Trip type: Traveled with friends
1 Helpful vote
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PRICE RANGE
$81 - $136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chicago oakbrook hotel oakbrook terrace, chicago oakbrook holiday inn, holiday inn oakbrook terrace, oakbrook terrace holiday inn
LOCATION
United StatesIllinoisDuPage CountyOakbrook Terrace
NUMBER OF ROOMS
215
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Frequently Asked Questions about Holiday Inn Chicago Oakbrook
Which popular attractions are close to Holiday Inn Chicago Oakbrook?
Nearby attractions include Escape the Room Chicago / Oak Brook (0.7 miles), Oakbrook Center (0.7 miles), and Pinstripes (0.6 miles).
What are some of the property amenities at Holiday Inn Chicago Oakbrook?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn Chicago Oakbrook?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn Chicago Oakbrook?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Chicago Oakbrook?
Conveniently located restaurants include Devon Seafood and Steak, Antico Posto, and Seasons 52.
Are there opportunities to exercise at Holiday Inn Chicago Oakbrook?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Holiday Inn Chicago Oakbrook located near the city center?
Yes, it is 0.5 miles away from the center of Oakbrook Terrace.
Are any cleaning services offered at Holiday Inn Chicago Oakbrook?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Chicago Oakbrook?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Chicago Oakbrook offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Chicago Oakbrook?
The staff speaks multiple languages, including English, Spanish, Hindi, and Romanian.