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Courtyard Chicago Oakbrook Terrace

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Courtyard Chicago Oakbrook Terrace
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208 Reviews from our TripAdvisor Community

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Showing 207: English reviews
1 review
4 of 5 stars Reviewed 2 weeks ago

Nice clean rooms. Great location. Lot of shopping and dining around. 20 mins drive to Chicago downtown. Lots of shopping and dining around. Breakfast options are good. The Bistro staff is very nice. Would definitely stay here again.

Helpful?
Thank Sanjeev S
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Thank you for your review. We look forward to your next stay! Josh D General Manager More 

2 reviews
4 of 5 stars Reviewed 3 weeks ago

we stayed at courtyard Chicago Oakbrook Terrace for 2 nights. Our stay was really nice at hotel. Front desk staff was really nice specially the staff at the Bistro. Their breakfast was really nice. room was also nice and clean. will definitely stay their again.

Helpful?
Thank Bhawna G
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Staff service is our top priority. We are pleased to hear you had such a good experience. Josh D General Manager More 

Ontario, California
1 review
5 of 5 stars Reviewed 3 weeks ago

My family and I stood at the Courtyard Marriott at Oak Brook Terrance. We stood in a room with two queen size beds. The room, beds, sheets, towels, and amenities were very clean. The staff was super friendly and inviting. We paid the extra fee to include breakfast with the room. It was well worth it. The breakfast was amazing,... More 

Helpful?
Thank EddieLawson1
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel was very clean and quiet. Breakfast setup was good. Location was convenient. Everything you would expect in a standard Courtyard. Beds were comfortable. AC was very strong and quiet (good considering it was hot and humid outside)

Helpful?
Thank Mo D
Atlanta, Georgia
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is in a good location, clean and modernized. My issue is with the layout...there was only one elevator on property at the very back corner of the hotel. To get to my room, I had to walk almost the entire perimeter of the hotel, which is fine if you're not lugging bags with you. Rooms were comfortable and... More 

Helpful?
Thank Mary S
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Mary S I am glad that you enjoyed some of the amenities of the hotel during your recent stay. We will be looking in to options to upgrade our hairdryers for future guests. Regards, Josh D General Manager More 

Poughkeepsie, New York, United States
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 18, 2016

Stay at this Courtyard one night. It was typical Courtyard, an average room for this category hotel. Unfortunately, the same can't be said for the Bistro. My past experiences with Courtyard Bistros has been rather good pushing the Marriott concept of reasonably priced well prepared offerings with good friendly service. This Bistro struck out on both accounts. The best that... More 

Helpful?
Thank Alan L
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Alan L Your feedback regarding the service you received will be incorporated in future training for our Bistro staff. Thank you for taking the time to share it with us. Regards, Josh D General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed August 13, 2016

I joined my husband on a business trip, and his company stayed at the Marriott. I spent a few days on my own while he was in meetings, so I appreciated the various common areas (beautiful courtyard, nice lobby area, good workout facility) to utilize while I was "stuck" in the hotel. It is also very conveniently located to various... More 

Helpful?
Thank Jennifer N
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Jennifer N Thank you for the great feedback. We will take the opportunity to review the training for behind the bar area to meet the needs of our guests. Our goal is to give our guests the best possible experience from the room to the Bistro. Regards, Josh D General Manager More 

Urbana, IL
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 6, 2016 via mobile

My family and I stayed at this hotel last night. We're gold elite members and have specifications in our preferences. I can tell you with 100% certainty that hotel employees don't read them nor do they care. Don't bother asking for extra pillows or towels, because you're not going to get them. Also, like other readers, a hot tub would... More 

Helpful?
Thank momcat63
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Moncat63 Thank you for taking time to share your experience about your most recent stay. I am disappointed to hear that you did not receive the service that Marriott is known for. We will be reviewing the temperature of the pool in efforts to make it comfortable for all guests. In addition, I will be reviewing with our staff the... More 

Lynchburg, Virginia
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 6, 2016

Booked room during the first week of August (2016) as it was convenient to my business needs. Check in was no problem. I have a slight disability and need an elevator even though the property is two stories. The elevator is in the complete opposite side of the front of the hotel. A very long walk from the front desk... More 

Helpful?
Thank Mike C
Josh D, General Manager at Courtyard Chicago Oakbrook Terrace, responded to this review

Dear Mike C We are sorry to hear about the issues that you faced during your stay with us. We take great pride in not only our service but also the quality of offerings we have at our hotel. I will be addressing the quality concerns of the food with our Bistro staff since our food is made fresh daily... More 

Seattle, Washington
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed August 3, 2016 via mobile

The second night the internet didn't work in my room. After tinkering with my PC and phone and talking to the front desk and going to the lobby the staff finally figured out that they needed their tech support to call me. Turns out they needed to restart their access points in that part of the hotel. They were nice... More 

Helpful?
Thank BigCitiesBoy
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Oakbrook Terrace

Address: 6 Transam Plaza Dr, Oakbrook Terrace, IL 60181-4254
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $88 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Oakbrook Terrace 3*
Number of rooms: 147
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Also Known As:
Courtyard By Marriott Chicago Oakbrook Terrace Hotel Oakbrook Terrace
Courtyard Oakbrook Terrace
Oakbrook Terrace Courtyard
Oakbrook Terrace Marriott
Hotel Style:
#2 Family Hotel in Oakbrook Terrace
#3 Business Hotel in Oakbrook Terrace
#4 Romantic Hotel in Oakbrook Terrace
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