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Comfort Suites Oakbrook Terrace

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17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (62)
Room & Suite (50)
Dining (4)
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A note from Comfort Suites Oakbrook Terrace
Updated 06/02/20

About

#4 of 7 hotels in Oakbrook Terrace
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Airport transportation
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Telephone
Kitchenette
Microwave
Flatscreen TV
Complimentary toiletries
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish
315Reviews4Q+A87Room tips
Traveler rating
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Popular mentions
Hannah wrote a review Aug 2021
1 contribution
This is NOT a smoke free hotel and the management/owner will give you the run around. Still waiting on my refund 4 months later. The hallways and rooms wreaked of smoke, despite signing an agreement that it was a smoke free building. Additionally, in my room the window shades looking out onto the parking lot and directly into another hotel room wouldn't close so there was no privacy! Im also not sure if the building is just old and dingey, or if it's not cleaned well, but the pictures online are definitely not what you get in person. I also did not have cell service in my room, if that is something you would be concerned about. Because of all of these factors, I did not stay here longer than it took me to find another place to stay. The manager promised a full refund, but said he couldn't print or send email documentation of this until 3am. I received a partial refund, except for about $100. The manager keeps telling me that corporate approved the full refund, but can't give me documentation. Turns out this is a franchised branch, so Comfort Suites corporate won't do anything, so you have to talk to the owner, Laveen, who won't give straight answers and claims it was a sold out night, despite me watching 2 groups make same night reservations while I was waiting to officially check out. If you're at all uncertain about this place, I would not book, your card will be charged, and you won't get your money back.
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Date of stay: April 2021Trip type: Traveled on business
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Jpowell wrote a review Apr 2021
1 contribution
This property has everything you need to feel comfortable and at home while getting to know a new city. Chicago is a beautiful city but I needed to throttle down from the "High Speed" momentum of Michigan Ave, so I decided on this location. The staff is very kind, the rooms/suites are just what I wanted. With the separate living room suite, your not crowded into just the sleeping area in which the bed is just right. There is a fantastic Italian restaurant right next door called " Gullivers " and they deliver. Plasma TV, great Italian cuisine and a king size bed, what more could a man want in a hotel?
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Date of stay: April 2021
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Response from Hotel Manager, General Manager at Comfort Suites Oakbrook Terrace
Responded Apr 22, 2021
Dear Valued Guest, Thanks for letting us know how satisfied you are with our services and amenities. It is very encouraging to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. We plan on adding more value to our services so that our guests receive the finest hospitality. I am sure you will recommend us to more of your friends and families. Thank you once again for your review and hope to see you again. Sincerely, Hotel Manager.
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tamika c wrote a review Mar 2021
1 contribution
I enjoyed my stay overall, rooms were clean, staff was pleasant. The only issue I had was the back door of the property being propped open by people smoking...that made me uncomfortable because anyone could just walk in the hotel
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Date of stay: March 2021Trip type: Traveled solo
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Response from Hotel Manager, General Manager at Comfort Suites Oakbrook Terrace
Responded Mar 3, 2021
Dear Guest, We would like to thank you for taking the time to leave this very nice review about our hotel. It is heartening to see your appreciation for cleanliness and staff, We have taken note of your suggestions also. You can expect a further improved stay next time. Sincerely, Hotel Manager.
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Rob wrote a review Feb 2021
3 contributions
A nice, clean recently updated hotel that is near all you would want to do in the Chicagoland area. Close to restaurants, shopping and the interstates. Staff is friendly & very accommodating. A lot for the money!
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Date of stay: February 2021
Value
Cleanliness
Service
Trip type: Traveled on business
Room Tip: Rooms on back side of hotel face a residential neighborhood and are a bit quieter.
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Response from Hotel Manager, General Manager at Comfort Suites Oakbrook Terrace
Responded Feb 9, 2021
Dear Rob, Thank you for taking the time to share your lovely feedback with us. We are thrilled that you enjoyed your time spent with us! It´s always a great honor for us to have guests spending a fabulous time. It makes us really pleased that we had a chance to contribute towards turning your stay into a memorable experience. The entire hotel team will be looking forward to welcoming you back soon. Sincerely, Hotel Manager
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Laura W wrote a review Dec 2020
Rockford, ILlinois, USA349 contributions10 helpful votes
I was recently diagnosed with a lung disease and referred to a specialist at Loyola Hospital. We prefer to drive the night before my appointments to relax after that drive. Our first stay was this month and it was a great one! Hotel was very clean. Checked in quickly. Ordered pizza from next door that was amazing. I love the separate living room as my husband is an early riser and was able to enjoy coffee and tv without bothering me. Shower is great, can adjust the pressure. I will have many follow ups and procedures going forward and we will always choose this hotel! Easy drive to the hospital, and a ton of dining options in the area. Dunkin next door and convenience store across the street is so convenient! Oh and let me tell you how comfortable the bed is! The pillows! I want to buy a few to bring home with me!
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Date of stay: December 2020
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1 Helpful vote
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Response from Hotel Manager, General Manager at Comfort Suites Oakbrook Terrace
Responded Dec 17, 2020
Hello Laura, I want to thank you for sharing such encouraging feedback. Your appreciation motivates us to strive harder to provide the best of services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again. Sincerely, Hotel Manager
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PRICE RANGE
$83 - $121 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites oakbrook terrace hotel oakbrook terrace, oakbrook terrace comfort suites
LOCATION
United StatesIllinoisDuPage CountyOakbrook Terrace
NUMBER OF ROOMS
103
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Frequently Asked Questions about Comfort Suites Oakbrook Terrace
Which popular attractions are close to Comfort Suites Oakbrook Terrace?
Nearby attractions include Gullivers Pizza and Pub (0.09 miles), Windy City Curling (0.6 miles), and Stella's Place (0.7 miles).
What are some of the property amenities at Comfort Suites Oakbrook Terrace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Suites Oakbrook Terrace?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Comfort Suites Oakbrook Terrace?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Comfort Suites Oakbrook Terrace?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites Oakbrook Terrace?
Conveniently located restaurants include Simons's Restaurant Incorporated, Anyway's, and Gullivers Pizza and Pub.
Are there opportunities to exercise at Comfort Suites Oakbrook Terrace?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Comfort Suites Oakbrook Terrace have an airport shuttle?
Yes, Comfort Suites Oakbrook Terrace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Comfort Suites Oakbrook Terrace located near the city center?
Yes, it is 0.5 miles away from the center of Oakbrook Terrace.
Are any cleaning services offered at Comfort Suites Oakbrook Terrace?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Comfort Suites Oakbrook Terrace?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.