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Comfort Suites Oakbrook Terrace

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Comfort Suites Oakbrook Terrace
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211 Reviews from our TripAdvisor Community

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Showing 208: English reviews
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

Great value. Had plenty of space for the kids. Needs a bit of updating but overall well kept and clean. Kids enjoyed having the living room to themselves and enjoyed a nice swim as well. Didn't have time to try out the breakfast so I can't offer much input there.

Helpful?
Thank Christina M
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Christiana M Thank you so much for this great review of our hotel. We are glad to hear you had a nice stay and enjoyed some of our amenities. We hope you will choose to stay with us again. Sincerely, Laveen Hira General Manager More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

This an older property however it is very well maintained inside and out. Rooms are very clean and comfortable. If traffic noise bothers you ask for a room located at rear of hotel. Otherwise I found this to be a very good location for business workings in and around Oak Brook.

Helpful?
Thank Thomas H
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Thomas H Thank you for your great review! We are happy to know that you enjoyed your stay with us. It will be our pleasure to welcome you back! Kind regards, Laveen Hira General Manager More 

2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

This is one of the worse experiences I have ever had dealing with a hotel. I checked in Sep 10,2016 and the front desk person name Diana was dismissive and inattentive. We booked two rooms and simply asked could they be close in proximity. Her reply with an attitude was " we already assigned rooms this morning and that we... More 

Helpful?
Thank La'Toi E
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear La'Toi E, Thank you for reviewing your recent stay. At Comfort Suites Oakbrook Terrace, we welcome all feedback, including yours. In regards to your situation, my staff handled everything professionally including making sure that the finest (Oakbrook Terrace PD) in our area, were called upon your party due to the fact you had well over 15 people staying in... More 

Oronoco, Minnesota
Level Contributor
324 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed 3 nights. The room was quiet and in pretty good shape. There was a hole in the fabric on the sofa & the bathroom tub drain stopper was out of place. I reported the tub drain stopper when we left. The breakfast was as expected for this chain. The coffee was tasty.

Helpful?
Thank richie1732
ComfortSuitesOBT, General Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear richie1732 Thank you for your great review! We are happy to know that you enjoyed your stay with us. Both issues during checkout was reported to our maintenance department and fixed the same day. We appreciate the feedback. It will be our pleasure to welcome you back! Sincerely, Laveen Hira General Manager More 

Jacksonville, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

I was in room 220 for a little over 2 weeks. I checked in on August 7th and I checked out on August 22nd. I had a wonderful stay. The professionalism was outstanding, the staff was amazing and facilities were great, I would definitely stay there again.

Helpful?
Thank jahrjc
Lakeland, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 17, 2016 via mobile

We were on our way through the area and wanted to visit the Brookfield Zoo. Got a room here for one night. Check in was easy, front desk was friendly, room was very nice for the price. Room on floor 3 was spectacularly clean and spacious. Continental breakfast was standard but good. Overall our stay was enjoyable and would recommend.

Helpful?
Thank brareyt
Columbia, Missouri
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 30, 2016

Rooms were a decent size with separate sitting area (small sofa, good desk chair, and cushions bench and footstools. Air conditioning worked well but was a little noisy (noise mostly isolated from sleeping area). Carpet was a little past its prime and in need of shampooing. Lobby area was small and quickly packed and overflowing when tour buses were departing... More 

Helpful?
Thank MOTraveler01
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear MOTraveler01, Thank you for taking the time to review your stay with us during your Summer 2016 visit to us. We are glad you enjoyed your stay, and the items listed on your review have been addressed and corrected. We welcome you back to visit us again, when visiting the Chicago / Oakbrook area next time with family, and/or... More 

Tampa, Florida, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 27, 2016 via mobile

This hotel has everything we needed and the beds seemed comfortable and clean. Good price but a little worn hear and there. Cobweb found in corner of ceiling. The room has a separate space with a simple fold out sofa. Two double beds and two televisions. Tiny little toilet area and our toilet rocks slightly. Plenty of places for our... More 

Helpful?
Thank Jclew23
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Jclew23, Thank you for your review and your feedback is appreciated and welcomed. We welcome you back to visit us when visiting the Chicago area during your next visit. Sincerely, Hotel Management More 

Cordova, Tennessee
1 review
1 of 5 stars Reviewed July 8, 2016

This hotel has the WORST customer service I have ever seen. They double charged multiple cards of mine without my consent, and also charged me for two pillows that they ACCUSED me of stealing. They harassed me about the pillows and even made me pull over while driving so that I could take a picture as proof that I did... More 

Helpful?
Thank sredding8
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear sredding8 We appreciate having stayed with us recently and are terribly sorry you had to experience charges for missing items from your checked out suite. I do remember emails between us as well as the picture sent to me few days back. Given you were a Choice Privileges member, regardless and irrespective of the missing and/or taken pillows, a... More 

Laguna Niguel, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 5, 2016

We were staying there for a total of (4) nights. We drove to the Chicago Area from California for our Grandson's wedding. The room that had been booked had to be changed to a Handicap Room for my husband. They said that it would be an extra charge of $10.00 per day (which I think is discriminating), but we agreed... More 

Helpful?
Thank bpatrick277
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites Hotel located in the heart of the Oak Brook business district, offers 100% smoke free accommodations in all 2-Room suites. All suites have french style doors seperating the bedroom and living room. Each room has a flat screen TV (32" and larger). Each suite has 2 flat screen TVs. The hotel offers a full cooked hot breakfast daily, free Wi-Fi, indoor pool, dry Sauna, 24 hour fitness center, Business Center, 24 hour coin-operated guest laundry and more. The hotel has a lounge featuting a bar open some weekday evenings - come join us and mingle with other guests. ... more   less 

Additional Information about Comfort Suites Oakbrook Terrace

Address: 17W445 Roosevelt Rd, Oakbrook Terrace, IL 60181-3526
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $90 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Oakbrook Terrace 3*
Number of rooms: 103
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Also Known As:
Comfort Suites Oakbrook Terrace Hotel Oakbrook Terrace
Oakbrook Terrace Comfort Suites
Hotel Style:
#1 Green Hotel in Oakbrook Terrace
#3 Romantic Hotel in Oakbrook Terrace
#4 Business Hotel in Oakbrook Terrace
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