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Comfort Suites Oakbrook Terrace

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17 W 445 Roosevelt Rd, Oakbrook Terrace, IL 60181
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1 room 1 adult
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Comfort Suites Oakbrook Terrace
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179 Reviews from our TripAdvisor Community

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Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved this hotel. Wonderful place to stay. Nice pool, nice spacious rooms, wonderful breakfast. Nice sitting area, right outside the pool. Ask for a room facing away from the highway. Staff was very pleasant. Overall, a great experience from start to finish.

Helpful?
Thank taps61
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear taps61; Thank you so much for the 5 star rating. We truly appreciate you taking time to share your experience at Comfort Suites, Oakbrook Terrace with other potential future travelers We strive to give each and every guest a superior experience and I am glad we are hitting that mark. I will share your review with the rest of... More 

1 review
2 of 5 stars Reviewed January 5, 2016 via mobile

We spend the new year there and it was full booked and the parking is too small! We had to park outside of the hotel parking lot in the middle of the night and it was a very cold night! When we get to our rooms after a long day and so tired, the room wasn't clean! They said we... More 

Helpful?
Thank Adriana F
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Adriana F; I apologize for the confusion with regard to the cleaning of your suite. Our records indicate that you checked in early, around 5:00 a.m. It is not normal practice to clean a guests suite the same day they check in. I apologize that this was not explained and hope this clears up any confusion. We hope you... More 

2 reviews
5 of 5 stars Reviewed December 30, 2015

Very comfortable room and the service was great. Great breakfast and enjoyed being near good shopping areas. The evening hot cider or hot chocolate with cookies was a nice treat. The rates were good and the refrigerator and microwave were neat and clean. The extra coffee and hot chocolate each day was nice. I was impressed with the quietness. Unless... More 

Helpful?
Thank Patricia R
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Patricia R; Thank you so much for the 5 star rating. We strive to provide each guest with superior customer service and I am pleased we are hitting our mark. I appreciate you taking time to share your experience with future travelers and look forward to seeing you in the future. Thank you again for your kind words. Sincerely,... More 

Muskegon, Michigan
1 review
4 of 5 stars Reviewed December 10, 2015 via mobile

Very nice, affordable hotel! Very quiet, but close to lots of good shopping, and things to do! The room was quite nice, with very comfortable accommodations. Everything was totally clean, and nothing seemed old or worn out. Breakfast was good as well! My husband and I had a very nice stay here!

Helpful?
Thank EllyJoyBollweg
Muskegon, Michigan
1 review
4 of 5 stars Reviewed December 8, 2015 via mobile

Everything was above average. Check in was easy with no hassle. Breakfast was great. (they had fruit loops... I love fruit loops) Bed was very comfortable. Slept just as good as I would have at home. Me and my wife had a pleasant stay. I would stay here again for sure!

Helpful?
Thank danoshames
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 8, 2015

The rooms were clean and well put together. I would definitely stay here again! It is very close to all the shopping and restaurants in the area. The staff was friendly and the breakfast was quite good as well.

Helpful?
1 Thank Dane M
1 review
5 of 5 stars Reviewed December 7, 2015 via mobile

Have stayed a couple times here and have loved each time! The rooms were very clean, spacious and very comfortable stay! Me and my husband loved the free breakfast! Delicious and very nice! Recommend this hotel!

Helpful?
Thank Beckyboo1994
Waupun, Wisconsin
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed November 23, 2015

Nice hotel and conveniently located on a busy road for easy on/off access to major interstates. Must say I was rather disappointed when arriving in my room. Expected a little more updated décor, carpet and walls. Bathroom was very old looking including the exhaust fans and lighting. For almost the same price or few dollar increase I would have stayed... More 

Helpful?
Thank A M
Cottonwood, Arizona
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed November 9, 2015 via mobile

We chose this hotel through Hotwire on a recent trip to Chicago. We flew into O'Hare and only stayed in the city for a couple days, so we wanted something affordable. In Chicago, that translates to something in the suburbs. (This hotel is not technically far from the city, but we didn't factor in traffic - it took us about... More 

Helpful?
Thank Natalie G
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear Natalie G; I am in receipt of your recent comment and we apologize you did not enjoy your stay as much as you could have. Since we are located on a busy street we make every effort to ensure guests are aware of their booking options. At the time of your reservation you made it very clear that you... More 

Sacramento, California
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 7, 2015

My husband and I went to visit Oakbrook Terrace and Chicago. From the moment we walked in, Ms. Mulso made us feel welcomed and at home. She is FANTASTIC. They have a great breakfast and cocktail hour(s). Also, this property has the BEST pillows that we have EVER slept on!!! Located next door to an excellent pizza restaurant. We will... More 

Helpful?
Thank 420sue
ComfortSuitesOBT, Manager at Comfort Suites Oakbrook Terrace, responded to this review

Dear 420Sue; Thank you so much for the 5 star rating. It was a pleasure getting to know you and your husband. I look forward to seeing you in the future!!! Sincerley, Geri Mulso Assistant General Manager More 

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