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Hilton Garden Inn Oakbrook Terrace

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Hilton Garden Inn Oakbrook Terrace
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566 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Winona Lake, Indiana
1 review
3 of 5 stars Reviewed yesterday NEW

The service at this hotel was wonderful, but the hotel could have been a bit better. We had a few issues pop up that were handled, but others we not. All in all I was happy with my stay, but would be a little leery to go back. Parking was a nightmare as well. The hotel is located next to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank jenniferoG375HP
Gainesville, United States
5 of 5 stars Reviewed yesterday NEW

My stay at your hotel was great. My customer I came to visit was less than a mile from your facility. The food was good, however, when I got my salmon, the bottom part of the salmon was left on the fish, and that part of the salmon was turned up, and was the first thing I saw. Also, the... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Harold A
gainesville, United States
5 of 5 stars Reviewed 2 days ago NEW

I would I had to return to Chicago I would return to this hotel. The people were very friendly. The breakfast was off the chain. The cleanliness was very good. The only concern was the pillow, maybe they have a choice of selection. My head was hurting by morning. Hey this could be me, maybe i'm used to my own... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pamela P
Tucson, Arizona
1 review
5 of 5 stars Reviewed 2 days ago NEW

We came in real quick for a wedding. The room was clean and the staff was great. We arrived way late due to a plane delay and had no problems checking in.The rooms are a little older it seemed but are nice. We would stay again. Great parking easy to get around.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank glennl522
Kentucky
1 review
3 of 5 stars Reviewed 6 days ago NEW

If there is no handicapped room available, then the hotel should provide a toilet lift over the toilet. The toilet is extremely low, and an elderly person has a hard time getting up. Some rooms do not have a refrigerator and microwaves. cannot get a wheelchair in bathrooms. the shower chair should be higher. Elderly people think they are going... More 

Helpful?
Thank talk2me9ad2
Gretna, United States
1 review
5 of 5 stars Reviewed 1 week ago

I will stay here again. Originally I stayed here because of the lack of availability of hotels in the Chicago area. This is a very nice hotel, clean and the staff are awesome! There are plenty of restaurants and near by shopping. Some very nice public golf courses near too.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Brent U
NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay with us. We’re happy to hear that you enjoyed the cleanliness of our property and that our staff did a great job of delivering great customer service . We hope to have another opportunity to serve you, if your travels bring you back to Oakbrook. Best... More 

Louisville, United States
1 review
5 of 5 stars Reviewed 1 week ago

From start to finish all the employees were helpful and kind. They were fast to give suggestions for places to eat and even had coupons for some. Absolutely fantastic customer service. Hotel and room were clean and comfortable. Location was nice as well (if you are wanting to shop, it is right next to a nice shopping complex). If I'm... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Nick M
NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel regarding your recent stay. It was a pleasure to receive your comments and to learn of your appreciation of our hotel, location and with the quality of service you received. We appreciate your compliments of our staff, as they are all an asset to the company. Best... More 

Lakewood, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights. Downtown is easily accessible by taking the complimentary hotel shuttle to the Metra train station. Also very close to Toyota park.....less than a 30 minute drive. All in all, very satisfied. Hotel staff were very helpful. I enjoyed chillin on the patio in the morning with a cup of coffee. My kids loved the pool. Our... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Pj1379
NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Dear Valued Guest, Thank you for taking the time to share your comments regarding your recent stay. I was pleased to hear you enjoyed your room accommodations and that your kids loved our pool. It’s always good to hear we are meeting the expectations our guests come to expect and deserve. We look forward to serving you in the future!... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay at this Hilton Garden Inn frequently. Everyone there is very friendly, from room service to house keeping to the front desk. They make it their job to make you feel comfortable. Rates are very good compared to similar hotels in the area. For HHonors Diamond members you get the high speed internet access for free, which is pretty... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Aous A
NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Dear Guest, Thank you so much for such a wonderful review. We appreciate your compliments of our entire staff, as they are all an asset to the company. We look forward to welcoming you back in the future. Best Regards, Nicoleta Williams Assistant General Manager More 

Starkville, Mississippi
2 reviews
2 of 5 stars Reviewed 1 week ago

The TV in my room did not work. While the room was clean, it was in need of updating. Carpet is worn and the walls were in need of painting. The bed was comfortable and there were plenty of towels. I reported the TV not working and they offered to give me some HHonors points.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 852harperk
NWILLIAMS73, Manager at Hilton Garden Inn Oakbrook Terrace, responded to this review

Dear Guest, Thank you for taking the time to review our Hotel. We are sorry we were not able to provide you with the quality of services you deserve. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
At the center of the beautiful Oak Brook area commercial district, nearby entertainment, attractions, renowned shopping venues and prestigious communities is the premier hotel for service, style and comfort...Hilton Garden Inn Oakbrook Terrace hotel. Located 18 miles west of downtown Chicago and 14 miles southwest of O'Hare International Airport, the Hilton Garden Inn Oakbrook Terrace hotel is in the heart of DuPage County, The Magnificent Miles West of Chicago. A 100% newly renovated hotel, it is part of the Drury Lane Theatre Conference Center and Hotel Complex. ... more   less 

Additional Information about Hilton Garden Inn Oakbrook Terrace

Address: 1000 Drury Ln, Oakbrook Terrace, IL 60181-4645
Location: United States > Illinois > DuPage County > Oakbrook Terrace
Price Range: $98 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Oakbrook Terrace 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn Oakbrook Terrace Hotel Oakbrook Terrace
Hilton Oakbrook Terrace
Hotel Style:
#2 Romantic Hotel in Oakbrook Terrace
#3 Family Hotel in Oakbrook Terrace
#5 Business Hotel in Oakbrook Terrace
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