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Hilton Chicago/Oak Lawn

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Hilton Chicago\/Oak Lawn
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558 Reviews from our TripAdvisor Community

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Showing 551: English reviews
Phoenix, United States
1 review
3 of 5 stars Reviewed yesterday NEW

The hotel needs upgrading. Carpet/wallpaper are dated. No refrigerator or microwave in room was annoying. Seems like a small expense. In-hotel Starbucks does not have a full menu as advertised. It is also not SB app. friendly- which is inconvenient but the barista is super nice and friendly. The Bar and Grill Menu is great! The bar tenders did nothing... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jennifer B
Saint Louis, Missouri
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Located near Advocate Hospital this Octagonal building towers above the surroundings. Wide windows offer a great view of nothing. Luxury level about 3.5 stars. Clerk was extremely helpful on two occasions. Clean and updated.

Helpful?
Thank D3336HDkevinp
Marietta
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

The purpose of this hotel stay was to celebrate my 40-year high school reunion and visit family and friends. Upon my arrival to Chicago, I stayed the first two days with my relatives, checking into the Hilton Oak Lawn on Sunday. I love, love love the Hilton Hotel. Two years ago, in 2014, I held a birthday social event for... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank lindacA4414QK
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

My entire stay was exceptional; typical for my Hilton experiences. The in-room dining was the only service I used, and the process worked very well. Above all the salmon with mashed potatoes was fabulous. I ordered it 2 nights. Dessert was fantastic.... a pistachio based gelato one night and the Hawaiian vanilla flavored option the following night :)

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Tyrone J
Midwest City, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the things that my little brother always wanted to do was visit Chicago. Of course, we are from Oklahoma City, Oklahoma. I told him, if he were to get accepted into Oklahoma State University, I would take him. Wouldn't you know, little brother made big brother proud. Last week, we finally moved him in to his dorms in... More 

Helpful?
1 Thank Andrew T
Brooke B, Manager at Hilton Chicago/Oak Lawn, responded to this review

Dear Andrew, On behalf of our entire staff, thank you so much for your kind review. We are so delighted to hear you had a pleasant stay and that you enjoyed the hotel, with all of its distinctive amenities. We look forward to welcoming you back the next time you are in the area. More 

Colorado
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I chose this property for the location & other positive reviews. I don't understand what those people were talking about. The hotel is old, and in need of refreshing. The rooms are decent size, but just don't seem to reflect the Hilton brand. The entire front desk staff were "in a meeting" when I checked in, so the person at... More 

Helpful?
Thank lass423
Brooke B, Front Office Manager at Hilton Chicago/Oak Lawn, responded to this review

We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Your room... More 

Salt Lake City, Utah
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a wonderful time at this location just outside of Chicago. Our friend lived nearby so we were in a perfect location to see her. Nice hotel! They have an indoor pool, onsite Starbucks, exercise room, and nice bar and restaurant. The train to downtown is not far, and the shuttle will take you to the station.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Coolcat46
Brooke B, Front Office Manager at Hilton Chicago/Oak Lawn, responded to this review

Thank you for taking a moment to share your experience. We are pleased to hear you found the hotel and location to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Second time at this Hotel. Overall, good experience. However, I live off coffee and the coffee maker in my room did not work. Only stayed 1 night or I would have brought this to the attention of the front desk. Other then that good stay/value.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sean D
Brooke B, Front Office Manager at Hilton Chicago/Oak Lawn, responded to this review

Thank you for taking a moment to share your experience with us. We are truly sorry for your in-room coffee experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have the best stay possible and our appliances are in proper working order. More 

Madison, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The restaurant was disappointing. Food choices were limited. Buffet items weren't grouped well. Staff weren't around or helpful. Banquet staff weren't managing the food/drinks much better in the meeting room.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Cathy L
Brooke B, Front Office Manager at Hilton Chicago/Oak Lawn, responded to this review

Thank you for taking the time to share your restaurant and banquet experience. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. We are very sorry that this was your experience and we hope to have another opportunity to prove that this is not a typical experience here at... More 

De Pere, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is a unique property with well appoints rims and superior service. The beds are comfortable and the rooms are clean. I really appreciated the quiet. The shuttle was great to get to and from my classes.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Carol J
Brooke B, Front Office Manager at Hilton Chicago/Oak Lawn, responded to this review

That you so much for your comments about the property and our service. It is great to hear that you enjoyed your stay with us. We hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Midway Airport hotel is perfect for business and leisure travelers. Our Hilton Chicago/Oak Lawn offers complimentary airport shuttle with house phone at baggage claim. All guests can take advantage of our complimentary WiFi, and access to our indoor swimming pool and fitness center. Just 4 miles South of Midway Airport and Orange Line train to downtown Chicago. 3 blocks to Chicago Metra Commuter Rail Train. Easy walking distance to area shopping, dining and entertainment. ... more   less 

Additional Information about Hilton Chicago/Oak Lawn

Address: 9333 S Cicero Ave, (Cicero Avenue at 95th Street), Oak Lawn, IL 60453-2517
Location: United States > Illinois > Oak Lawn
Price Range: $142 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Chicago/Oak Lawn 3.5*
Number of rooms: 184
Reservation Options:
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Also Known As:
Hilton Oak Lawn Hotel Oak Lawn
Hilton Hotel Oak Lawn
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