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Chicago Marriott Oak Brook

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Chicago Marriott Oak Brook
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260 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Minneapolis, Minnesota
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed yesterday NEW

The room was as I expected- king size bed, coffee pot, plenty of pillows and , as I requested, no feathers as I have an allergy. I requested a fridge and was disappointed to get "cold storage" in the size & shape of a fridge. What is the point?! I'm not storing onions or apples! I wanted cold water and... More 

Helpful?
Thank trudioo
Tallahassee, Florida
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was very pleased when I entered the hotel. It has beautiful decor and a great layout. The hotel is near the Oak Brook Center, numerous restaurants and other shopping centers. It is very convenient to the freeway. A nice bonus is the free parking that helped to make the rate we paid an even better value. During our stay... More 

Helpful?
Thank Verve
Atlanta, Georgia, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed in the Chicago Marriott Oak Brook recently and were disappointed overall even though there were a few bright spots. On the positive side, reception and staff were quite good. Sadly, the Concierge Lounge was very poor as well as the buffet breakfast. The pool was cloudy and had excessive chlorine levels which burned everyone's eyes and skin. Upon... More 

Helpful?
Thank DavidCSanders
Sydney, Australia
Level Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Very simple Marriott and a focal point for large wedding parties. The noise from the road (freeway is close by) is a negative – so choose a room facing the shops. The easy access to the oak brook shopping mall is useful.

Helpful?
Thank graham_international
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for sharing your experience at the Oak Brook Marriott. We appreciate the feedback and will share with the staff. It was good to read that you were able to enjoy the local area attractions while visiting the area. We look forward to welcoming you back on future travels to the area. Sincerely Kathy Dwyer Director of Operations More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 4 days ago NEW

This hotel is located across the street from Oak Brook Mall, it is close to food and shopping. It's about 30 to 45 minutes from Lakeview area. This hotel is suppose to be a luxury hotel. It is okay, but not really worth the money. I am sure there are other hotels in the area, that are better. The front... More 

Helpful?
Thank Risie M
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your comments regarding your recent stay at the Oak Brook Marriott. Your feedback is appreciated and will be shared with the staff in an effort to continue to strive in providing our guests an excellent experience. Sincerely, Kathy Dwyer Director of Operations More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

My husband and I decided to stay in Oak Brook for the weekend and decided on this location. The property looked good at first glance, but there are many areas in which improvements can be made. The 12th floor hallway had a terrible smell, it did not seep into the room. The fridge was not cold nor suggested for perishable... More 

Helpful?
Thank andreadavis1122
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your feedback regarding your recent stay with us. Your feedback helps to continue to strive for excellent guest service and a premier product. We will share your comments with the leadership team to address and improve. Sincerely Kathy Dwyer Director of Operations More 

Kalamazoo
Level Contributor
9 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

The bed was hard so neither my wife nor I had a good night sleep. The pool looks nice but is located in the basement and was hard to find. Overall a disappointment. And the Starbucks on site does not participate in the Starbucks reward program.

Helpful?
Thank Gregory J
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for sharing your feedback regarding your stay at the Oak Brook Marriott. Your comments will be shared with our leadership for appropriate follow up in an effort to continue to improve and provide our guests an excellent experience. More 

St. John's, NL
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a really nice hotel. Yes it is old, but it is really, really clean and the people are fantastic. Very friendly and can't do enough to help you with whatever question you may have. The beds are extremely comfortable. Love the fact that the sink is separate from the shower and toilet. Great closet space. Nice iron. Great... More 

Helpful?
Thank TISH_A_MOM
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your kind comments regarding your recent stay at the Oak brook Marriott! We will share your feedback with our staff and recognize them for their service excellence. We look forward to seeing you on future stays should your travels bring you back to the Oak Brook area. More 

Saint Louis, Missouri
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice rooms. Not sure why I had to pay for the bottled water that was in my room 😟 besides the very long wait for the elevators, everything was good. The front desk was very nice and helpful. Nice area within walking distance to the mall and restaurants.

Helpful?
Thank MsLeneG
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for your feedback regarding your recent stay at the Oak Brook Marriott. We were happy to read that you enjoyed your stay and the service our team provided. We look forward to welcoming you back on future travels to the area. More 

USA
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I recently stayed at this property because of the location. It has about any nice restaurant you would want within a few miles. I rated this average because of the other nicer full service hotels in the area put this to shame. I have high standards so don't get me wrong this is not a dump, but just expected more.... More 

Helpful?
Thank froglegs1783
kathy d, Manager at Chicago Marriott Oak Brook, responded to this review

Thank you for taking a moment to share your experience at the Oak Brook Marriott. We appreciate feedback from our guests so that we can continue to provide excellent service and high quality products. We hope you will consider us again should your travels bring you back to the Oak Brook area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
1401 West Restaurant
1401 West Restaurant
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Depart from ordinary hotels in Oak Brook, IL, to discover exceptional service and luxurious accommodations at the Chicago Marriott Oak Brook hotel, situated near Lombard, Naperville and Downers Grove. From shopping at Oakbrook Center to visiting Brookfield Zoo, discover all there is to do during your stay. Revitalize the body in this Oak Brook, IL, hotel's over-sized indoor swimming pool or relax in stylish guest rooms featuring plush bedding and deluxe amenities. Indulge your taste buds at 1401 West Restaurant, this Oak Brook, Illinois, hotel's premier dining establishment featuring sumptuous menu options. Or, for those on the go, the on-site Starbucks(R) serves freshly brewed coffee and delicious pastries. Providing the perfect atmosphere for a professional conference or sophisticated soirée, this hotel in Oak Brook, IL, provides the latest in technological enhancements and contemporary décor. Whether traveling for business or leisure, let Chicago Marriott Oak Brook envelop you in sophistication. ... more   less 

Additional Information about Chicago Marriott Oak Brook

Address: 1401 W. 22nd St., Oak Brook, IL 60523
Location: United States > Illinois > DuPage County > Oak Brook
Price Range: $123 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chicago Marriott Oak Brook 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Chicago Marriott Oak Brook Hotel Oak Brook
Marriott Oak Brook
Oak Brook Marriott
Hotel Style:
#4 Business Hotel in Oak Brook
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