Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Hispanic/Latinx-owned, Women-owned
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Follow the Chicago icons' footsteps and reserve a hotel room at The Drake Oak Brook Autograph Collection, a 4-diamond hotel. A sense of grandeur marks your arrival at the hotel as sumptuous furnishings and impressive artwork greets you. Relax in luxury hotel accommodations with superb bedding and modern features, followed by a session in the fitness center. Indulge in our signature Colonial Room for dinner, cocktails, and bar fare at Polo Lounge. Travel to a bygone era of refinement while staying at our renowned hotel in Oak Brook, Illinois.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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The Drake Oak Brook, Autograph Collection, garners consistent acclaim for its elegant atmosphere and inviting ambiance, with guests frequently commending the hotel's warm welcome and beautifully appointed spaces. The service at the hotel earns high marks for the staff's exceptional attentiveness and professionalism. Cleanliness is another highlight, with the hotel maintaining well-kept rooms and updated decor.
While the rooms are celebrated for their style and functionality, a few guests note they can be on the smaller side or subject to noise. The hotel's amenities, including diverse dining options and dedicated service, are popular among travelers. Additionally, the value offered by The Drake Oak Brook is often mentioned, with guests appreciating the reasonable pricing and helpful recommendations.
Atmosphere
Elegant
Rooms
Stylish
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Well-appointed
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Spent several nights here for a corporate event. Guest facing staff were genuinely friendly and helpful, whether the doorman, restaurant staff, housekeeping, etc; their smiles weren't programmed just to "check a box."
I had a larger room in the ante-building across from the main facility, with a covered path connecting the two over the porte cochere to keep you dry in inclement weather. Everything looked relatively new and worked well, and the bed was very comfy with several outlets in the nightstand on either side.
The room was built/renovated without ceiling cans, requiring you to manually turn on/off floor or table lamps for lighting, and round table and chairs in the seating portion of the room would be great for breakfast, but wasn't ideal though certainly functionable as a desk. Plenty of closet space and the bathroom was bright with great water, pressure, though I would have preferred a showerhead with a water spray.
Breakfast in the main restaurant was very efficient and VERY reasonably priced. The on-site full-service Starbucks was also surprisingly large for a property of this size. Free, landscape grounds you'd never know your situated in a small business park, located adjacent to a lovely residential neighborhood that makes for great walks.
All in all, a charming experience and a pleasant deviation from the predictable and efficient, but sometimes sanitized stays in larger brand name properties.pleasant experience in a hot
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Date of stay: August 2024Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Drake Oak Brook Front Desk, General Manager at The Drake Oak Brook, Autograph Collection
Responded Aug 20, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at The Drake Oak Brook It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. It was my pleasure to have you as a guest. We hope to welcome you again soon
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Rigo, the bar supervisor was not only friendly but also made us a delicious cocktail that we just had to repeat later on in the day. He was professional, kept the bar area clean and well stocked, and checked in on us frequently.
My room was clean and beautifully decorated and stocked well. The bed was very comfortable and I slept well. I loved how streamlined and organized the closet and bathroom area was and I liked the overall decor and accessibility.
Everyone was very friendly, from the valet, to the check in employees, and the cleaning crew.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Drake Oak Brook Front Desk, General Manager at The Drake Oak Brook, Autograph Collection
Responded Jul 6, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at The Drake Oak Brook It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. It was my pleasure to have you as a guest. We hope to welcome you again soon. Sincerely, Joshua Redic Front Desk Supervisor The Drake Oak Brook Autograph Collection jredic@firsthospitality.com 6305710000x5126
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Front desk people are OK no more no less, they do not go above and beyond. They just do the minimum required for their job with no smile. This is not a luxury hotel, so this is fine.
Room: old hotel well-kept and updated. Except the single unit AC…. very very noisy. The room doors are not noise proof.
Room service needs more attention.
Perfect location “for us” close to the mall and excellent restaurants.
The property is beautiful, and the grounds are manicured for wedding settings.
Self-parking on site is spacious. Although complementary valet parking is available, the nice guys even offer to wash the car and clean the interior for free.
The price is way cheaper than any hotel in the area in the same category. I stayed 7 days and the discount for that was well worth it.
The restaurant: I tried the colonial room on a week day evening. I wrote a separate and detailed review about that experience but in few words, the food is amazing and good if you do not want to leave the hotel to eat outside.
Yes, I recommend it to all and I will stay here again even for a day or two.
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Date of stay: July 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Drake Oak Brook Front Desk, General Manager at The Drake Oak Brook, Autograph Collection
Responded Oct 26, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your experience while you were in Oak Brook. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely, Joshua Redic Front Desk Supervisor The Drake Oak Brook Autograph Collection jredic@firsthospitality.com 6305710000x5126
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Checkin- young lady that checked me in did not go through amentities, packages (that i paid $800+), or property map. I had to ask for direction to the NYE event details. I had to book 2 nights stay individually b/c of the NYE package, which was fine. But the young lady failed to go over the full stay for both days & i wasnt reminded about my $60 breakfast credit until 9p the day before checkout. I ended up having to order breakfast in room & they charged a $20 service fee, which shouldve been comped due to the failure to go over the package at checkin. The menu for room service is built into the tv but the breakfast menu wouldnt populate. I stumbled across a menu online for the hotel & asled the front desk if it was accurate & they said yes. It was indeed not accurate & prices were all about $3-5 more per item, which i discovered after placing my order. Additionally, the new yrs eve dinner & brunch menus were not displayed or provided before, during or after purchasing your packages and i had to ask several times to even get a copy once I arrived & checked in. Some of the front desk workers seemed to have stale taste in their voice as if you were bothering them. When it was actually more of an inconvenience to me to even be calling about these things.
Room: the heat was terrible. The vent, thermostat & return vent are all next to each other. So the the temperatures read inaccurately. We had to keep the heat on 82 to get the room warm otherwise the air was cool coming out. The robes that they have (only provided 1 even though we had 2 registered guests) are not plus size friendly, nor did they have an alternative option. Slippers were not provided either. The ice bucket was terrible. Ice melted before you even got back to the room.
Additionally after all the back & forth about the $60 breakfast credit that I confirmed was on the account PRIOR to ordering room service. I also confirmed with front desk & the restaurant that the credit was redeemable in room. They still charged my credit card full price for the room service.
I did speak with a manager about my stay & outside of refunding me the breakfast charge. His response just seemed to be more along the lines of "thank you for letting us know" and that's about it. We had a lot of options for places to stay & ring in the new year & I'm a bit disappointed at my overall experience here.
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Date of stay: January 2025Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I spent one night as a quick getaway and pleased with the comfortable room. We talked about bringing our friends next time. There was a wedding that evening and we enjoyed people watching while having drinks in the lovely lobby bar, the drinks were good and the service very attentive. Before we left for dinner, we stopped at the front desk to ask for late check-out which the clerk said it wasn't a problem. The next day I went to get coffee and my husband was at the gym, when he returned to the room the key did not work so we went to the front desk. The front desk manager came out and acted like it was such a big deal to get us back in the room and said it was noted we had already checked out. We explained we had requested late check out the night before and that some of our belongings were still in the room. She scolded us in front of her staff and other customers stating they NEVER have late check out and nothing was noted in the system. She continued to argue with us about getting back in the room and that we would be charged. I told her my husband needed to take a shower she finally said we can have 15 minutes and after that again said we would be charged if we took longer. This front desk manager Euolina may have been her name had the worse demeanor and inflexibility I've ever seen. We've stayed in plenty of hotels and understand requests cannot always be granted, that's understandable. When we left that manager was not around she was probably in the back and 2 younger clerks were very apologetic, almost like they knew her behavior was wrong without having to say it. Because of her treatment and horrible customer service towards us I will not return or recommend.
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Date of stay: May 2022
Value
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The front desk staff friendly (bless their hearts they tried and tried to get our room done), the bar staff professional (heard we had housekeeping issues and gave me a free drink on the house), I followed the paper in my room as to how to have your room cleaned but it was a STRUGGLE. I called Thursday night to have Friday by room cleaned and I requested again at the front desk Friday. I was gone 10 hours and it was not cleaned. I was told they would clean but I had to leave the room, I left for an additional 2 hours and upon my return 8 pm my towels were on the bed, the coffee cart trash still there no additional cup given we are 2 people in the room, bathroom sink had little black bugs and a cocktail glass from the day before, and the bathroom floor was not cleaned. Saturday I asked to please make sure housekeeping would do a better job this and again the front staff and a manager had to call them for service. I will be returning in August and October of 2022 and I do not have time to fight for my room to be cleaned so I will be staying at another hotel.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Drake Oak Brook Front Desk, General Manager at The Drake Oak Brook, Autograph Collection
Responded Aug 4, 2022
Good afternoon, On behalf of our entire staff, I would like to extend my sincere apologies for the various inconveniences during your stay with us at Drake Oak Brook. It truly is our endeavor to ensure our guests experience true escape into a stress zone during their stay. I certainly understand your frustration and would be glad to assist you further to make this right. Please feel free to contact the hotel if there is anything else we can do to serve you. While this was not how we wanted to welcome you, we certainly hope to have the opportunity to serve you properly when or if your travels bring you back to the area.
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On Sunday, January 12, 2025, we hosted our daughters baby shower in the flower room at The Drake OakBrook. In December 2020 this daughter also had her wedding reception at The Drake. On both occasions, we had one total STAND OUT employee, Anna Majus. Anna is fantastic person and employee.as director of banquets. She can read the room and know what your guests need before they even ask or know. She is a friendly, quick problem solver and all around cares about your guests happiness. My review is a 4/5 because of my interactions with your Social Events Manager, Jessica Van Dyck. Jessica was not our original Drake contact person for our event. She took over shortly after we signed out contract. Jessica did a good job,. She was an effective communicator, but it is apparent that "doing her job" is her main objective. Everything was very business and professional. In my opinion, when your guests are planning a celebratory event aka baby shower it would be beneficial to have your first point of contact be excited and have some ideas for the event. I will admit after making our second installment, I was having reservations about booking with The Drake. We could have gone to other establishments where the contact person was excited and willing to go the extra to make guests happy. Jessica was by the books, which is good in a way, but not when it comes to guests feeling special. A week before the event we went to The Drake and couldn't be happier when we saw Anna. It was like a breath of fresh air. She walked us through our set up/options for our event. I was so relieved to know Anna would be our day of contact person. The Drake remains our favorite event spot, but in my opinion your social events manager needs to have more knowledge/flexibility of event options. Our event was fantastic and exceeded our expectations and as anyone is the entertaining industry knows a fantastic event is mostly driven by service. The communication and service of your day of staff was outstanding. Thank you
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dinner was amazing, Barry was a fantastic server. He was prompt and attentive, and overall made sure we were all taken care of. When we asked for recommendations he provided expert advise and the food was unreal. 1000% would come again, thanks again for an amazing time!
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Drake Oak Brook Front Desk, General Manager at The Drake Oak Brook, Autograph Collection
Responded Jul 31, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at The Drake Oak Brook It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. It was my pleasure to have you as a guest. We hope to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a lovely experience. Check in was easy and our room was ready early. Rooms are clean, nicely appointed with art deco decorand large screen TV. Keurig coffee maker with I'll pods, a mini fridge, safe, steamer and iron, robe, hair drier, plush towels and a cash mini bar.
Valet drives a free shuttle that goes anywhere within 3 miles, so easy to get to/from Oak Brook mall and all the restaurants there.
And did I mention that all our staff interactions were exceptional?! From Alex who brought in our luggage, to Joshua who gave us info on the artwork in the lobby (gorgeous). Every person we interacted with here has greeted us with a smile and been kind, courteous and helpful. We will definitely be back.
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Date of stay: July 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Drake Oak Brook Front Desk, General Manager at The Drake Oak Brook, Autograph Collection
Responded Jul 18, 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience with us at The Drake Oak Brook It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. It was my pleasure to have you as a guest. We hope to welcome you again soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff was very welcoming and accommodating. Our room, was very clean. This included the bathroom, which had a spacious tiled walk-in shower with a glass door. The Colonial Room, the on site restaurant, provided tasty breakfast options at reasonable prices. The service and food were excellent . Would definitely return.
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Date of stay: October 2022Trip type: Traveled with friends
Room Tip:There is a large parking lot behind The Drake which provides free parking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hanover Park, Illinois123 contributions41 helpful votes
I don't think they know, they promised our bride and groom they would be complete by June 22, didn't happen they honestly put the bar together while we were having afternoon tea, pretty funny.
There are more places to choose from in the Oak Brook area.
PRICE RANGE
$166 - $245 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Drake Oak Brook
LOCATION
United StatesIllinoisDuPage CountyOak Brook
NUMBER OF ROOMS
153
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Is The Drake Oak Brook, Autograph Collection accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.