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Doubletree Hotel Chicago Oak Brook

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Doubletree Hotel Chicago Oak Brook
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810 Reviews from our TripAdvisor Community

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Showing 799: English reviews
Austin, KY
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Stopped here on our way to a wedding in downtown Chicago just for an overnight stay. Chose this area to stop because of the nice outdoor shopping area across the street. The lobby and halls were beautiful. The rooms were average. I had read that it was renovated in 2015 and really expected more in the room. Loved the length... More 

Helpful?
Thank Kay P
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Kay, Actually the rooms renovations were completed in 2016, so I am sorry the product was not as you would like. Thank you for your kind words about the cleanliness and our lobby and corridors. Chris J More 

Oak Brook, United States
3 of 5 stars Reviewed 2 days ago NEW

The preliminary arrangements did not exceed the expectations of the Bride & Groom. Management were poor listeners and not positive communicators. There was no feeling that the occasion was a priority of the Hotel as it was of the Bride & Groom.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donald F. P
United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Elevators should be accessible to hotel customers only. Around 5 am there were some guys knocking on the adjacent room and waiting in the lobby for more than 30 minutes. I would not expect something like this in a hilton hotel!! .. you expect something like this in motel 6 not in Hilton!! I had stayed few months ago in... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pranav G
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Pranav G, Thank you for taking the time to give us your feedback. I am sorry for the inconveniences you experienced with us, believe me, that is not typical of our property. Chris J More 

Sheffield, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I would highly recommend visiting the DoubleTree Hilton in Oak Brook, IL. The staff is very friendly and courteous to any needs that may arise during a stay. The conference rooms and staff provide a very pleasing environment for your stay. The food offered in the conference area by staff is exceptional. Foxes has a great burger and very courteous... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank James T
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

James T, Foxes is a hot spot not only for guests, but locals alike. Great food, ambiance and service at a reasonable price! Chris J More 

Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I've stayed here twice, both times for a wedding. The reception was very well organized and had excellent staff and good food. One of the front desk staff was very friendly and helpful, te other not so much. You get walnut chocolate chip cookies when you check in which was a nice little treat. The rooms are pretty standard though,... More 

Helpful?
Thank BJKob
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Thank you for taking the time to give us you feedback. We truly appreciate your being our guest and hope you enjoyed both weddings! More 

Brighton, United States
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel is beautiful, and the staff were very helpful. The bed was so comfortable. I do wish the main areas were warmer though. It was cold even in jeans. Anytime I needed assistance Doubletree staff were happy to help.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Heidi T
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Heidi T, Thank you, thank you and thank you! We love to hear feedback like this!! Chris J More 

North Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

The staff was outstanding! There was hair on the bathroom floor and in the tub. The manager Ryan addressed the issue right away and apologized several times. We were there for a women's retreat and the accomadations,food and service was outstanding.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank H7707XYannb
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

I do apologize for the cleanliness issue and thank you for recognizing Ryan's efforts to Make It Right! Chris J More 

Fort Wayne, Indiana
1 review
5 of 5 stars Reviewed 1 week ago

Staff was friendly, free parking, room was great, had to pay for breakfast, but the quality was worth it. Very close to the city, so travel in was not an issue. Highly recommend for those traveling to and around Chicago. Great value!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Karabytes
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Thank you so much for the kind words!! Chris Johnson More 

Niles, Michigan
1 review
5 of 5 stars Reviewed 1 week ago

Was here for a seminar! The conference room was comfortable. Continental breakfast was a little skimpy, bagels or muffins only. The hotel is very nice with easy parking. There are only 3 elevators so 200 or so attendees going up can take a while!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 674lauriep
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Thank you for your kind words about the hotel. We do feature a huge selection of breakfast options for our clients, so next conference I would recommend contracting more selection! More 

Mukwonago, Wisconsin
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

When I booked my rooms for a family wedding I was told the wedding block was full and my best option was pre paid rooms...NEVER choose this option as one room had to be cancelled due to a family members travel difficulties and NO cancellation is allowed. Come to find out the wedding block was available - the sales person... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Carla W
GMDoubletreeOakBrook, General Manager at Doubletree Hotel Chicago Oak Brook, responded to this review

Carla, That is simply unacceptable. Please call me on my cell at 630 715-9211. We will make this right. Chris Johnson More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Doubletree Chicago Oak Brook is the perfect location for your leisure or business trip. Close to O'Hare and Midway Airports, just 18 miles to Chicago, walking distance to Illinois' largest outdoor shopping mall, and convenient to the Metra Train, zoo, theaters, and golf courses. Book a Chicago weekend escape with all the fun and attractions without the downtown Chicago expense. Hotel features FREE parking, local transportation and warm chocolate chip cookie with walnuts, at check-in. ... more   less 

Additional Information about Doubletree Hotel Chicago Oak Brook

Address: 1909 Spring Rd, Oak Brook, IL 60523-3923
Location: United States > Illinois > DuPage County > Oak Brook
Price Range: $124 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Chicago Oak Brook 3.5*
Number of rooms: 428
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Travelocity, Hotwire, TripOnline SA, Expedia, Priceline and Odigeo so you can book your Doubletree Hotel Chicago Oak Brook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Oak Brook
Oak Brook Doubletree
Hotel Style:
#3 Business Hotel in Oak Brook
#3 Family Hotel in Oak Brook
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