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Quality Inn O'Fallon

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1409 West US 50, O'Fallon, IL 62269
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1 room 1 adult
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101 Reviews from our TripAdvisor Community

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Manhattan, Kansas
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed December 15, 2015

Got to our room and found moldy food residue in the refrigerator door handle inset. Food crumbs in the microwave. Decided not to ask for a different room. Mistake! Later turned on the heater. Would not operator on "Auto". Would blow warm air, then cold air, then warm air, then cold air.... Also found dirt behind bathroom door. Breakfast was... More 

Helpful?
1 Thank Larry W
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Dubois
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed November 6, 2015

Average Hotel for a one night stay over while traveling. It reviews well but I was not sure why after staying there. Appears newer but interior shows age. Room was very small for my liking and had a adjoining door to the room next door. This is a Big Negative for me. You can always hear everything in the next... More 

Helpful?
1 Thank Michael S
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Lexington, Missouri, United States
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 11, 2015

Quality Inn's are usually great places to stay, but upon arrival, we discovered this hotel is the one C.R. England uses for its local training facility. My husband, having gone through truck driver training years ago, began moaning that we'd be greatly inconvenienced. However, despite my snafu in choosing a smoking room instead of a non-smoking room, the clerk graciously... More 

Helpful?
1 Thank Elizabeth J
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

Thank you for taking the time to write a review. We hope to see you again soon. More 

Newburgh IN
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed September 5, 2015 via mobile

Checked in less then an hour ago. Due to previous bad experiences at various hotels we always inspect the bed we are planning to sleep on. Found hairs, cigarette burns (in a non smoking room) and what appears to be a large pee stain. Waiting on manager to come to the room now. We will not return to this location.

Helpful?
1 Thank WeyersNewburghIN
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Springville, Utah
Level Contributor
102 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed August 22, 2015

It was very quiet and empty. It is located back off of a major street. At first we thought it was a new facility because of the construction work out front, but entering the hotel, we saw that it was older. Upon entering the room, I was glad that it had been redone. We wanted to go swimming, but as... More 

Helpful?
Thank Kelly G
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 14, 2015 via mobile

The carpet down the hallways and the walls look ragged. The rooms are well equipped and the desk and chairs are a nice touch. The bed was comfortable and the sheets and covers weren't new, but were acceptable. The room has a working fridge, microwave, two chairs, and TV. I had an issue with the AC - not the temperature,... More 

Helpful?
Thank JD P
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. We hope to see you again soon. More 

Sergeant Bluff, Iowa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 27, 2015

The room was very dirty. The arm of the computer chair was broken. The straight chair looked like it had just came out of storage and had never been cleaned. Bed spread had been patched from burn holes in a non smoking room. The air conditioner did not work very well. Worst Quality Inn I have ever stayed at. Only... More 

Helpful?
Thank pauyl k
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. More 

Oklahoma City, OK
Level Contributor
388 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
4 of 5 stars Reviewed July 22, 2015

We stopped here on a two day road trip and were pleased with the hotel. The rates were decent and the beds were comfortable. Hotel was clean and they had a better-than-average breakfast. They had bacon which we all love as well as eggs. Our room was a bit tight but it had everything we needed: free wifi, refrigerator, microwave.... More 

Helpful?
Thank morrishj
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

We very much appreciate and value your comments. Thank you again for sharing your experience, and we hope to see you again soon. More 

Lewisburg
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 11, 2015

Was going to an event in St. Louis and this hotel was very convenient. It was a tiring event and it was nice to come back to a clean, comfortable room to rest. It was a spacious room with all the extras, fridge, microwave Iron, comfy bed and free internet.

Helpful?
Thank Melanie H
HotelGM-STL, Guest Relations Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. We hope to see you again soon. More 

Highwood, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 29, 2015

Quality Inn O'Fallon welcomed us with open arms after another local hotel (Country Inn & Suites O'Fallon) screwed up our reservation and threw us out onto the street one day early. I spoke with Joanna on the phone while looking for a vacancy. She was very kind and pleasant, and she was able to get us a room (the very... More 

Helpful?
Thank Robert S
HotelGM-STL, General Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to see you again soon More 

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