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Quality Inn O'Fallon

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119 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Sparkman, Arkansas
Reviewed 2 weeks ago

The manager and desk staff are very friendly and helpful! I coordinated a chartered bus and ALL passengers completed an evaluation form for me and gave both the staff, the property, amenities and the location very high marks! Ms. Pretty, Manager, was the easiest to work with and she knows customer service!!! THUMBS UP to the owners, managers and staff...

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Helpful?
Thank mwo1
Overland Park, Kansas
Reviewed October 14, 2016

We have stayed here a few times and the staff is friendly and courteous. Even though the room didn't have any bath towels in it when we checked in the front desk clerk was very quick to fix the issue. The wi fi in the hotel is actually pretty good and easy to access. Breakfast in the morning was the...

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Thank Dañiel L
Dittmer, Missouri
Reviewed August 21, 2016

Second time we have been there, Pleased with the staff and space both times. The room was large enough that we didn't have to choreograph every move so that we did not bump into each other. Room was clean and quiet.

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Thank Karen P
Greenville, South Carolina
Reviewed August 12, 2016

King bed was nice but only had four pillows. Linens are okay. Room spacious. Plush chair. Small bathroom. Sink in room but large counter space. Ample food for breakfast. Assigned staff to replenish. Might have to put bacon in microwave if not crisp enough. Hotel allows smoking on one end so bedspreads for these rooms might get mixed up with...

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Thank Janice A
Toronto, Canada
Reviewed August 8, 2016

We arrived and were given our room assignment. Since we had been on the road for hours we needed to use the washroom. The toilet did not flush. We went to the front desk and the woman came and plunged it and leaked dirty toilet water all over the room. The room felt dingy. The sheet on the one bed...

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2Thank CrossingtheUS
Belleville, Illinois
Reviewed August 6, 2016

Priti the owner was very accomodating to my needs and made my experience great. The staff Christina, Lisa, Patrick, and Tiki are extremely helpful and professional. Priti always tries to work with the customers, and thus I will always stay and this hotel and strongly recommend it. As an Elite Diamond member this is one of the exceptional choice hotels.

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Helpful?
Thank ericsturgis2002
HotelGRManager, Guest Relations Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. We are glad to learn that you enjoyed your stay with us. We hope to see you again soon.

Kansas City, United States
Reviewed July 26, 2016 via mobile

After Driving 5 Plus Hours We Encountered The Hotel From Hell! It was 12:00 a.m. 7/25/16. The Witching Hour: The Hotel Clerk on Duty was Patrick: He had no Professional Customer Service Edicate: He Was rude and Argumentative: The Hotel Entry was extremely Dirty: Carpets Needed a overhaul: Cleaning and Vacuuming were not the Answer: It was Filthy: Come on...

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Helpful?
Thank Ernest J
HotelGRManager, Guest Relations Manager at Quality Inn O'Fallon, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Bartlesville, Oklahoma
Reviewed July 22, 2016

It was a bad experience from the start. We pulled up to the hotel and my husband went into check us in. He was in the hotel about twenty minutes before returning to our car and informing me that he had been in there the entire time and had never been helped. He said he had rang the bell three...

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Helpful?
Thank tammyjaffee
HotelGRManager, Guest Relations Manager at Quality Inn O'Fallon, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

Reviewed July 21, 2016 via mobile

The check in was smooth and easy, the Wi-Fi was fast and reliable, and the breakfast was spare but tasty. My bathroom vanity could have been cleaner, and there was a long hair sitting in the sink. However, this was a very comfortable hotel. I would certainly stay here again.

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Thank Howattp
HotelGRManager, Guest Relations Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. We are glad to learn that you enjoyed your stay with us. We hope to see you again soon.

Reviewed July 18, 2016

Stayed at the Quality Inn in O'Fallon en route home on vacation and found it to be a good place. Front desk folks were friendly and advised us on where to eat. The breakfast was typical for Quality Inn and quite good. The air conditioning was welcome in our nice room.

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Helpful?
Thank Ron W
HotelGRManager, Guest Relations Manager at Quality Inn O'Fallon, responded to this review

Thank you for the positive review of our hotel. We are glad to learn that you enjoyed your stay with us. We hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn, an O'Fallon hotel near St. Clair SquareThe Quality Inn® hotel is conveniently located off Interstate 64 Exit 14, minutes from Southwestern Illinois College Belleville Campus & Scott Air Force Base. This O'Fallon, IL hotel is just 14 miles from downtown St. Louis. Wal Mart & Sam's club across the street. Many fast food chain restaurants nearby. Popular area attractions within 20 miles include:•Gateway Arch•Lumiere Casino, Casino Queen riverboat casino•St. Clair Square shopping center•Scottrade Center (formerly the Savvis Center), home of the St. Louis Blues hockey team. Many restaurants and cocktail lounges are located near the hotel. Guests will enjoy a wide variety of amenities including:•Free hot continental breakfast•Free wireless high-speed Internet access•Free USA today•Indoor heated pool and hot tub •Business center. All guest rooms include microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Whirlpool bathtubs are available in king rooms. Pets are welcome with a nightly fee of $10.00. Group rates are available at this O'Fallon, IL hotel. Guest laundry facilities are located on the property for added convenience. This Illinois hotel offers a safe and relaxing stay in rooms that are immaculate, with staff that offers friendly and helpful Midwestern hospitality. The professionalism of our staff and the prices of our rooms will surely give you the most value, whether on a family vacation, a business trip or simply in need of a restful night after a long day on the road. At the Quality Inn hotel in O'Fallon, you will spend a night, not a fortune. ... more   less 

Additional Information about Quality Inn O'Fallon

Address: 1409 W Highway 50, O'Fallon, IL 62269-1618
Location: United States > Illinois > O'Fallon
Price Range: $71 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn O'Fallon 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
O'fallon Quality Inn
Quality Inn O'Fallon IL
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn O'Fallon staff and other travelers.
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Questions? Get answers from Quality Inn O'Fallon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good place to rest and spend days!”
 of 5 bubbles mwo1, 2 weeks ago | Read review
“Book a suite.”
 of 5 bubbles janicea825, Aug 12, 2016 | Read review
“Single King rooms, have a nice chair to watch television. Rooms are spacious.”
 of 5 bubbles ericsturgis2002, Aug 6, 2016 | Read review
“Whirlpool helps relaxing both day and night.”
 of 5 bubbles IlliniDLM, May 27, 2016 | Read review
“Try picking room in as front as possible to avoid long walks inside hotel.”
 of 5 bubbles Chenchu Surindra Avula , Mar 18, 2016 | Read review
5 of 5
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