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Candlewood Suites O'Fallon

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1332 Park Plaza Drive, O'Fallon, IL 62269
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1 room 1 adult
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50 Reviews from our TripAdvisor Community

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Pueblo West, Colorado
1 review
5 of 5 stars Reviewed September 7, 2015

With a Great location, and easy on/off of the interstate it made it easy to navigate to! The staff was very Friendly and helpful. The roads were modern and updated full appliances. The overall property was well-kept. Was close to shopping and restaurants.

Helpful?
Thank Roy S
Florida
2 reviews
5 of 5 stars Reviewed August 23, 2015

My husband, my 3 yr old Boston Terrier and I had the pleasure of staying here on our way to Colorado the middle of June and on our return the end of July. The efficiency was adequate to meet our needs. It was the caring staff that really made the difference. It appeared to us they really cared about us.... More 

Helpful?
Thank bliss380
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2015

The rooms here are well laid out and a good size! There is enough room that you don't feel like you're staying in a cramped space. The kitchen area is well sized and contains all the amenities you would expect. The desk is nice and large. The bathroom is also a good size. My room was also well cleaned. The... More 

Helpful?
Thank Vilmos B
Decatur, Alabama
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2015

Stayed here over the fourth of July weekend. The staff was nice and gave us recommendations on local resturants. The hotel was pretty clean. The room we stayed in had a very clean bathroom and overall the room was clean, however, the carpet was gross. I wore my flip flops around the room. They really could stand to shampoo the... More 

Helpful?
Thank Kesha F
1 review
5 of 5 stars Reviewed June 26, 2015 via mobile

I chose this hotel because it had a well equipped kitchen and did not have those horrible continental breakfasts. 1)Customer service was great. 2)The room was well designed. 3)They have a DVD in the room and you can check out free dvds if you end up stuck at the hotel on a rainy day. 4)You can borrow small appliances such... More 

Helpful?
Thank Assembly of G
Bloomington, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 15, 2015

This was our first stay at a Candlewood Suites and did not research it to know that it is affiliated with Extended Stay. The facility was clean and the staff very pleasant. The bed comfort was average, and unfortunate for us, our room was right outside of the elevator (room 209).

Helpful?
Thank Larry H
Jackson, tn
Level Contributor
103 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed April 13, 2015 via mobile

I am a Platinum IHG member and usually book at Holiday Inn. Thought I would experience a different hotel in the same chain (and save a little $). Greetings from the staff were very friendly and covered all the bases from room cleaning ( once every 7 days) to the free guest laundry (just saved $8). Rooms are clean to... More 

Helpful?
1 Thank RobboJackson_tn
Saint Louis, Missouri
1 review
5 of 5 stars Reviewed February 25, 2015

We stayed valentines day weekend. Was not expecting the mini kitchenette-we did know there was a full sized fridge, but not burners, and pots and pans and a dishwasher too.very nice room for the price, VERY friendly and nice front desk staff.

Helpful?
Thank Tony P
Laura-Candlewood, General Manager at Candlewood Suites O'Fallon, responded to this review

Dear Tony P: I am so happy that we exceeded your expectations here at the Candlewood Suites, O'Fallon, Illinois. Valentine's Day is a very special occasion, and it warms my heart to know that we helped in making your's memorable. I truly hope that you come back and visit us again in the near future. Stop by my office and... More 

Carbondale, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 17, 2015

I read a lot of reviews before I booked here. I will start with the positives. The staff--wonderful!! They were all so nice, very friendly and helpful. The kitchen was well stocked. We had a regular room, not the suite. It has a full size fridge, cooktop stove, no oven, microwave, and sink. The cabinets are stocked with some silverware... More 

Helpful?
Thank CRG91
Laura-Candlewood, General Manager at Candlewood Suites O'Fallon, responded to this review

Good Day! Thank you for taking the time to review our property. By you taking this time it gives us the feedback we need to improve issues that guest may have. I am very pleased that you were happy with our staff and the cleanliness of our hotel. However, I wish that you did not have the issues that you... More 

Kelso, Missouri
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed February 9, 2015 via mobile

I booked a room at the Candlewood Suites in O'fallon as I was going to be at an event in the area. I had never stayed at a Candlewood before so I didn't know what set it apart from other IHG brands. They are basically geared towards extended stay guests to bridge the gap between hotels and apartments. When I... More 

Helpful?
Thank Chris M
IHGCare, Guest Relations Manager at Candlewood Suites O'Fallon, responded to this review

Dear Chris M, I appreciate you taking the time to comment about your recent stay at our hotel. It is nice to note that the rooms are well to your liking and regarded the comfortable bed. However, it is regrettable if the the air conditioning unit prevented you for having a good night sleep. I can assure you that your... More 

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