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Candlewood Suites O'Fallon

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55 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Albany, Georgia
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The overall hotel is clean and quite... except there was a guy in the room below us that was playing loud music. Once front desk was called he stopped. Otherwise it is in a great location there is a movie theater across the street and plenty of eatery's next door. Overall nice stay. I would stay again.

Helpful?
Thank Amber G
Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed May 7, 2016

After a very long trip our receptionist Lee-Ann was extremely accommodating and she made her mission for us to feel completely at home. She went over and beyond to ensure our stay was of the best quality. The rooms were very clean, and there are some very subtle touches that will definitely keep us comig back when we pass through... More 

Helpful?
Thank monty372
Seymour
Level Contributor
136 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed April 26, 2016

I was happy with my stay here. The hotel is very convenient to Wal-Mart, Sam's, and restaurants too. I did some cooking in my room, and found everything I needed to be there in working order. The room was fine for sleeping. Right before I was leaving, one of the lights burnt out in the bathroom fixture, but that was... More 

Helpful?
Thank jrperkins3
O'Fallon, Illinois
Level Contributor
4 reviews
3 of 5 stars Reviewed April 1, 2016

The WIFI is free but don't count on getting work done online without interruption and forget about watching movies on Netflix. The internet service here is TERRIBLE. It works well when it is working but it kicks you offline several times per day or night. If that were not bad enough, they change the internet password every Friday. I have... More 

Helpful?
Thank Garlon A
Matthew H, General Manager at Candlewood Suites O'Fallon, responded to this review

Garlon A, Thank you for the feedback you provided in this online review. Please accept our sincere apology for the problems you were having with our internet service. We are in the process now of upgrading our bandwidth and our access points to make sure this does not happen going forward. It is our goal to give every guest a... More 

Chattanooga, Tennessee
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed March 14, 2016

We arrived late and were assigned a King Suite as requested. When we got to our room we found a few problems. There was a mass of dust on top of the refrigerator (it looked like it hadn't been cleaned in weeks, possibly months), there were huge rips in the recliner, there was grime around the shower head, there was... More 

Helpful?
Thank JamesTheDG
Matthew H, General Manager at Candlewood Suites O'Fallon, responded to this review

JamesTheDG, Thank you for providing us feedback about your recent stay with us. I want to sincerely apologize for the cleanliness and condition issues you found in your room. I can assure you that cleanliness and condition are very import to us here at the Candlewood Suites and complaints like yours are rare at our hotel. I can promise you... More 

Pueblo West, Colorado
1 review
5 of 5 stars Reviewed September 7, 2015

With a Great location, and easy on/off of the interstate it made it easy to navigate to! The staff was very Friendly and helpful. The roads were modern and updated full appliances. The overall property was well-kept. Was close to shopping and restaurants.

Helpful?
Thank Roy S
Florida
2 reviews
5 of 5 stars Reviewed August 23, 2015

My husband, my 3 yr old Boston Terrier and I had the pleasure of staying here on our way to Colorado the middle of June and on our return the end of July. The efficiency was adequate to meet our needs. It was the caring staff that really made the difference. It appeared to us they really cared about us.... More 

Helpful?
Thank bliss380
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 12, 2015

The rooms here are well laid out and a good size! There is enough room that you don't feel like you're staying in a cramped space. The kitchen area is well sized and contains all the amenities you would expect. The desk is nice and large. The bathroom is also a good size. My room was also well cleaned. The... More 

Helpful?
Thank Vilmos B
Decatur, Alabama
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 7, 2015

Stayed here over the fourth of July weekend. The staff was nice and gave us recommendations on local resturants. The hotel was pretty clean. The room we stayed in had a very clean bathroom and overall the room was clean, however, the carpet was gross. I wore my flip flops around the room. They really could stand to shampoo the... More 

Helpful?
Thank Kesha F
1 review
5 of 5 stars Reviewed June 26, 2015 via mobile

I chose this hotel because it had a well equipped kitchen and did not have those horrible continental breakfasts. 1)Customer service was great. 2)The room was well designed. 3)They have a DVD in the room and you can check out free dvds if you end up stuck at the hotel on a rainy day. 4)You can borrow small appliances such... More 

Helpful?
Thank Assembly of G
Questions? Get answers from hotel staff and past guests. Ask a question

37 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
At the Candlewood Suites O'Fallon Illinois Hotel, we put the amenities where they really count: in your room. Big, built for comfort or an extended stay. It's the ultimate suite hotel for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your oversized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the DVD / VCR Combo. Borrow your favorites from our free video and DVD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. Pets Are Welcome with a fee of $75 for 1-6 nights or $150 for 7 + nights. Room cleaning is provided once every 7 days.Maximum number of guests allowed per room including children is 2 in a room with one bed and 4 in a room with two beds. The front desk is open 24 hours a day. ... more   less 

Additional Information about Candlewood Suites O'Fallon

Address: 1332 Park Plaza Drive, O'Fallon, IL 62269
Location: United States > Illinois > O'Fallon
Price Range: $93 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Candlewood Suites O'Fallon 2*
Number of rooms: 79
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Also Known As:
Candlewood O'fallon
O'fallon Candlewood Suites
Candlewood Suites O'Fallon IL
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