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Hilton Garden Inn St. Louis Shiloh/O’Fallon

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Hilton Garden Inn St. Louis Shiloh\/O’Fallon
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409 Reviews from our TripAdvisor Community

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Showing 409: English reviews
Canby, Oregon
1 review
3 of 5 stars Reviewed 3 days ago NEW

My first room (205) had about a square foot mold on the ceiling above the shower. It left a strong mildew-like odor in addition to the disturbing appearance. The next room (432) did not have this problem, but it did have numerous scuffs and marks On the walls.4 said R&R the the

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank timothyv142
Guam, Mariana Islands
Level Contributor
162 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Made reservations for the Hilton Garden Inn O'fallon and went to the desk and they said they did not have my reservation. and they were fully booked. After a 20 hour flight those were the last words i wanted to hear. When i pulled out my confirmation they showed me that the reservation was for St Louis and not the... More 

Helpful?
Thank Bill S
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for reviewing our hotel. We are so sorry you had such challenges with finding the correct location and the inherent confusion with the names. We look forward to your next visit. More 

Hanover, Maryland
1 review
3 of 5 stars Reviewed 1 week ago

Hotel was right off of the highway. Staff very friendly. Bed was not comfortable (adjustable firmness feature did not work and the bed was sagging in middle). A/C in room was loud and innefficient. It would get really cold and then really hot.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank carlosjm03
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for taking the time to review our hotel. We are so sorry your stay wasn't as excellent as it should have been. We will continue to work toward improving our overall services and addressing the issues you encountered. More 

Johnston, Rhode Island
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hilton Garden in O'Fallon is a really nice place to stay while in the area they are very good people and friendly and the lobby is well going good what a nice restaurant. The stairwells were nicely carpeted and easy to get up and down enjoyed the coffee in the lobby at any hour

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank robertmU4850AY
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for taking the time to review our hotel. We are so pleased you had a great stay and encountered a friendly team and enjoyed the restaurant. We look forward to your next visit to our area. More 

Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Looks to be among the newer hotels in O'Fallon. I was met with a smile by the desk clerk and quickly pointed toward my room. Everything in the room is great, and you're within a few minutes of just about anything you could need. Keep in mind, you will need a car to get around from this hotel.

Helpful?
Thank mefromoverhere
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for the kind comments regarding our hotel and friendly team. We are so happy you had a great stay at the Hilton Garden Inn O'Fallon/Shiloh and hope to see you again soon. More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Although room was nice looking and for the size of our room we got a GREAT PRICE, but the staff was a little rude and in our room the water was messed up and a few other things were wrong. Also there is NO FREE breakfast, UNLESS you pay for a really expensive room($200+)!!! So that sucked because nobody even... More 

Helpful?
Thank Victoria O
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for reviewing our hotel. We are so sorry your stay wasn't the best and will certainly follow up on the issues you outlined, especially the engagement you encountered with our team. We hope you remain loyal to Hilton. More 

Madison, Mississippi
Level Contributor
224 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stay here when we visit the area. It is convenient to everything. Breakfast service was great and food very good. Rooms were like most HGI rooms. Clean rooms and common areas. Internet worked great when we were there. We were there from 7/28-8/3. All the staff was great but one in particular was Josie (Josey?) who went above and... More 

Helpful?
Thank AllOver1
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for your excellent review of our Hilton Garden Inn O'Fallon/ Shiloh. We are so pleased you had a great stay and received such great service from the team. Also, thank you for your extreme loyalty to the Hilton family of hotels and congratulations on your lifetime Diamond status. More 

Colorado Springs, Colorado
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Staff was awesome. Room was nice. Wifi was horrible. If your like me and need good wifi service to accomplish work once you get back to your room then I would not recommend this place. Hotel is nice for the most part and a lot of new things are being built around it so that's cool.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jerrick N
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thanks so much taking the time to review our hotel. We are pleased the staff was so accommodating. We are continually evaluating our wireless services for enhancement. Thank you for the candid feedback. More 

Alexandria, Virginia
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The hotel and rooms are very nice, spacious and clean. The breakfast is super - normal "help yourself" eggs, sausage, bacon, pastries, waffles, juice - plus made-to-order omelets and pancakes. The kids loved the chocolate chip pancakes with whip cream. Only negative - our RV got broken into! When we arrived, the police were there investigating another break-in. Perhaps it... More 

Helpful?
Thank Jana M
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for reviewing our hotel and glad you enjoyed the breakfast so much. We sincerely appreciate the feedback about the parking lot and certainly will consider your suggestions. We are so sorry for the incident. More 

Kansas City, Kansas
Level Contributor
150 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel facility. New and clean. Arrived fairly late at night and our "landing" was a little bumpy. Ended up having to transition rooms at 2:00 in the morning. But all good. Had a very nice breakfast in the am for the trouble. Highly recommend.

Helpful?
Thank aah987
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for the positive review of our Hilton Garden Inn in O'Fallon/ Shiloh. We are so pleased that you enjoyed our facility, service, and will highly recommend. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated east of St. Louis, the Hilton Garden Inn St. Louis Shiloh/O'Fallon IL hotel is located adjacent to the 20,000 sq ft Regency Conference Center. This Shiloh hotel is only 15 miles from the St. Louis Riverfront, 4.5 miles from St. Clair Square Mall and is 6 miles from Scott Air Force Base. Whether you're in the area for business or leisure, you are guaranteed to feel right at home at the Hilton Garden Inn St. Louis Shiloh/O'Fallon IL. Our guests love our amenities including: free high-speed internet access, 24 hour fitness center, indoor heated pool, complimentary business center, and our onsite restaurant (serves breakfast, dinner, and room service). Our spacious guest rooms and suites offer our signature Garden Sleep System beds(R), large work desk, microwave, refrigerator, free WiFi, and a 32-inch flat screen TV. ... more   less 

Additional Information about Hilton Garden Inn St. Louis Shiloh/O’Fallon

Address: 360 Regency Park, O'Fallon, IL 62269-1890
Location: United States > Illinois > O'Fallon
Price Range: $114 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Louis Shiloh/O’Fallon 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Priceline, Booking.com, Hotwire, Odigeo, Expedia, Travelocity and Hotels.com so you can book your Hilton Garden Inn St. Louis Shiloh/O’Fallon reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn St. Louis Shiloh/o`Fallon Hotel o`Fallon
Hilton Garden Inn St. Louis Shiloh/O’Fallon IL
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