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Hilton Garden Inn St. Louis Shiloh/O’Fallon

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Hilton Garden Inn St. Louis Shiloh\/O’Fallon
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459 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Harvel, Illinois
Reviewed 2 days ago NEW

This place was awesome. Welcomed and checked in immediately very friendly. Room was very clean bed was comfortable. I will definitely be staying again VERY soon. Was a great relaxing night worth the money

Review collected in partnership with Hilton Garden Inn
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Thank S692IDjessicab
HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago

The hotel rooms, exercise room, indoor pool, and public areas were all really clean and attractive, and the breakfast buffet (all you can eat) was superb. The first morning I did complain about construction noises (thumps and an occasional drill) at 6:55, so we all got courtesy ear plugs and we slept wonderfully the other 3 nights of our stay....

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Thank Manuel P
About Hotel's Favorite Review
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for the wonderful comments about our newly renovated hotel. We are so happy you received such great service at our Hilton Garden Inn O'Fallon/ Shiloh. We are pleased you were able to enjoy the internet and POKEMON GO during your stay. Hope to see you again soon.

Huntsville, United States
Reviewed 1 week ago

The rooms are pleasantly spacious and the staff always attentive and cheerful. I really appreciated the décor of the room and the little "extras" that the staff bring to their work. Overall, always a great experience at the Hilton Garden Inn here.

Review collected in partnership with Hilton Garden Inn
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Thank James K
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for the excellent review of our Hilton Garden Inn O'Fallon/ Shiloh. We are so pleased our staff made such a great impression on you. We look forward to your next stay.

Fl
Reviewed 1 week ago via mobile

It's still a very good hotel but some attention to detail is missing the breakfast wasn't as good it wasn't as clean as others but still a very good stay one of hiltons must dependable chains lots of restaurants around

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1Thank uli1
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for taking the time to review our hotel. We share all comments with the team in our continuous improvement efforts. We hope to see you again soon and will strive to get those extra details in the breakfast 100% on your next visit.

Minneapolis, Minnesota
Reviewed 2 weeks ago

I had the (un)fortunate experience to be stuck near O'Fallon during a December ice storm. The staff at the front desk were friendly and helpful when I arrived. I had a great stay in a clean, large room. I also ate dinner at their onsite restaurant. The service was slow (it was late at night and they were cleaning up...

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Thank laurarobbins1
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for taking the time to review our hotel. We appreciate the kind comments about our service and friendly team. We look forward to seeing you again due to happier circumstances.

Peoria, United States
Reviewed 4 weeks ago

This hotel needs a remodel. The rooms are old, the beds are old and the walls have not been painted in over 7 years. I am disappointed that Hilton has allowed this hotel to suffer. The hotel is in a great location, but the new carpet does not overshadow the dirty walls, old furniture and old beds.

Review collected in partnership with Hilton Garden Inn
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Thank Shannon K
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for your review of our hotel. We are so sorry for your disappointment in our hotel renovations thus far. Also, I appreciated the time on the phone the other day to discuss this one on one. We greatly appreciated the loyalty to the Hilton family of hotels and hope you have a great 2017.

Henderson, United States
Reviewed 4 weeks ago

This Hilton Garden Inn is well situated for business travel, very near the exit to I-64. It is within 20 minutes of downtown St. Louis. The hotel is clean and has been well-kept, and was undergoing an update during my stay.

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Thank Stevan S
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for the positive review of our Hilton Garden Inn O'Fallon/ Shiloh. We are so pleased you found us so convenient for your business travels into the area. We look forward to seeing you again soon.

Riverside, United States
Reviewed January 10, 2017

For the amount of the room, breakfast should be included. The value of having an indoor heated pool and it was 7 degrees outside, was fun for the kids. Also, the fact the pool is open until 11:00 p.m. was fun for the children after a long busy day with family.

Review collected in partnership with Hilton Garden Inn
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Thank norritav
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for taking the time to review our hotel. We are sorry for your disappointment in our restaurant services and options. We hope will continue to stay with the Hilton family of hotels. Have a great 2017.

East Carondelet, Illinois
Reviewed January 5, 2017

There were ants in the whirlpool bathtub and the sheets caused me and my fiancée to break out and made us itch like crazy. Would not stay here again if I was paid. The bed was hard as a rock felt like laying on a concrete pad.

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Thank doug k
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you so much for your candid review of our hotel. We are so sorry for your experience as you described. This is certainly not up to our standards and I can assure you this is not a common occurrence. I am aware that our Guest Services team has reached out to you in an effort to ensure you satisfaction...

thorn hill
Reviewed December 19, 2016

Rooms are spacious with all amenities. Workers doing renovations were polite and accommodating. Staff was courteous and pleasant. This was my second stay at this facility and I would recommend it to friends or family

Review collected in partnership with Hilton Garden Inn
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Thank Karen H
Jim W, General Manager at Hilton Garden Inn St. Louis Shiloh/O’Fallon, responded to this review

Thank you for the positive review of our hotel. We are so pleased you received such accommodating service from our team. We look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated east of St. Louis, the Hilton Garden Inn St. Louis Shiloh/O'Fallon IL hotel is located adjacent to the 20,000 sq ft Regency Conference Center. This Shiloh hotel is only 15 miles from the St. Louis Riverfront, 4.5 miles from St. Clair Square Mall and is 6 miles from Scott Air Force Base. Whether you're in the area for business or leisure, you are guaranteed to feel right at home at the Hilton Garden Inn St. Louis Shiloh/O'Fallon IL. Our guests love our amenities including: free high-speed internet access, 24 hour fitness center, indoor heated pool, complimentary business center, and our onsite restaurant (serves breakfast, dinner, and room service). Our spacious guest rooms and suites offer our signature Garden Sleep System beds(R), large work desk, microwave, refrigerator, free WiFi, and a 32-inch flat screen TV. ... more   less 

Additional Information about Hilton Garden Inn St. Louis Shiloh/O’Fallon

Address: 360 Regency Park, O'Fallon, IL 62269
Location: United States > Illinois > O'Fallon
Price Range: $108 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn St. Louis Shiloh/O’Fallon 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hilton Garden Inn St. Louis Shiloh/o`Fallon Hotel o`Fallon
Hilton Garden Inn St. Louis Shiloh/O’Fallon IL
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn St. Louis Shiloh/O’Fallon staff and other travelers.
4 questions
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Kensington, Maryland
over a year ago
4 days ago
Hollywood, Florida
over a year ago
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Questions? Get answers from Hilton Garden Inn St. Louis Shiloh/O’Fallon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The thumps start at 7am and depends on what rooms are being renovated. Ask the staff.”
 of 5 bubbles , 1 week ago | Read review
“Not much of a view but the highway”
 of 5 bubbles carlosvJ7077VQ, Aug 30, 2016 | Read review
“If you don't smoke, avoid the hallway with Room 401, 402, 403 and 404. Smoking is allowed in those rooms.”
 of 5 bubbles Hognfrog, Apr 3, 2016 | Read review
“Drury Inn across from this hotel.”
 of 5 bubbles jamesmN9358PF, Feb 15, 2016 | Read review
“rooms away from lobby, pool area are quietest.”
 of 5 bubbles PuffyPF, Dec 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question