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Hilton Northbrook

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Hilton Northbrook
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576 Reviews from our TripAdvisor Community

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Showing 563: English reviews
Southbury, Connecticut
Reviewed July 17, 2016

Room is small. There are two buildings and we are in the older building. The lobby is nice and clean but the everything in the room is old. I guess you can pay more to stay in a bigger room. The indoor pool and the sauna are very nice, they just serviced the pool in early July. The breakfast is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank JamieP1994TIw
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the review. I would like to apologize about the housekeeping service not getting done, and will be sure to talk with the Housekeeping Manger. We appreciate the feedback, and hope to see you again. Have a wonderful day.

Mechanicsville, United States
Reviewed July 15, 2016

If you are looking for a great value and comfortable setting, this location and hotel facilities are hard to beat. Located near major highways as well as close to many good eating establishments including Algauers, this is a great choice to make with Hilton brand backing the experience. A must stay!

Review collected in partnership with Hilton Hotels & Resorts
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Thank Bennat D
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the excellent review. We appreciate the nice comments about the hotel. We look forward to seeing you again, and have a fantastic day.

Tulsa, United States
Reviewed July 14, 2016

Customer service was great. The lobby area is modern and extremely nice. No complimentary breakfast. Complimentary coffee though but no coffee flavors. The rooms need updating. The rooms are an older style. The bed wasn't as comfortable as other Hilton's I have stayed at but it was comfortable enough.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Victoria R
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us at the Northbrook Hilton Hotel. We appreciate the Feedback as we always strive to make sure are guest have a good experience. We hope to see you again and have a wonderful day.

northville, United States
Reviewed July 12, 2016

Either don't allow dogs or compensate the guests who get woke up by dogs barking....if it was people partying and carrying on I am sure the hotel would have made them stop making noise. The 1,000 points offered was very disappointing and did not meet my expectations. It's a shame because everything else was good about our stay.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Randy G
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the review. I would like to sincerely apologize for the inconviennces with the noise. We do appreciate your feedback as we are always looking for ways to improve the guest experience. Have a great day.

Baton Rouge, Louisiana
Reviewed July 10, 2016

Very nice room and staff. Excellent restaurant - a tad high priced but food and serve were very good. Pool was closed and would have liked to have known that in advance Location was good for us and the business we had in Northbrook

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jeanirwin
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the review. I'm glad to hear you find the hotel and staff nice. I would like to apologize about the pool being out and sorry for not letting you know in advance. We hope to see you again, and have a wonderful day.

Plymouth, Michigan
Reviewed July 9, 2016

Stay here all the time. Visit family every month. Comfortable beds. Always clean and well maintained rooms. Highly recommend. Nice that there is a restaurant on site. Room service was very good. Friendly and accommodating staff.

Review collected in partnership with Hilton Hotels & Resorts
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Thank R4368XJheathers
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for the great review and being a loyal guest at our hotel. We really do appreciate all the nice comments and I will be sure to share them with the rest of the staff. See you soon, and have a great day.

Nashville
Reviewed July 7, 2016

Pilot who stayed at this Hilton. I stay in hotels 14 days a month and this one was fantastic. The rooms were big, clean and the staff net all my needs! They provide a shuttle service that went out of its way to accommodate all our wishes.

Review collected in partnership with Hilton Hotels & Resorts
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Thank ronaldwG268FZ
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for for the great review. We appreciate your commenst and loyalty. We look forward to seeing you soon, have a wonderful day.

Columbia, United States
Reviewed July 3, 2016

This hotel is top notch. Great service and room. I have to say that I stay at a lot of hotels, and this one is of all my favorite from the last five years. Everything about it was excellent. I would stay at this Hilton again!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank William M
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for the review and for staying with us. We appreciate the great comments about our hotel, and we hope to see you soon. Have a wonderful day.

Round Lake Beach, Illinois
Reviewed July 2, 2016

We were very happy with the location & room. The room was very large, the bed was quite comfortable. The bathroom was considerably small for the size of the room we were in. We did have lunch in the adjoining restaurant. While the restaurant was not by any means busy, we had to ask for waitstaff to bring us menus,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank karin r
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you for staying with us at the Northbrook Hilton Hotel. I would like to apologize about the restaurant staff and will be sure to share your comments with the appropriate department heads. We are always striving to enhance the guest experience so I do appreciate the feedback. Have a fantastic 4th of July!!!

Mt Olive NJ
Reviewed July 2, 2016

A gem of a hotel in Northbrook. Well maintained, accommodating, many events going on, yet it was never crowded. Nice restaurant overlooking the Des Plaines River, decent friendly bar. Internet is free depending on your Hilton Honors status.

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Helpful?
Thank RichC250
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the review. I appreciate the nice comments and for the Internet, it is free for all Hilton honors members. We look forward to your return, have a happy 4th of July.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Hilton Northbrook

Address: 2855 North Milwaukee Avenue, Northbrook, IL 60062
Location: United States > Illinois > Northbrook
Price Range: $101 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Northbrook 3.5*
Number of rooms: 245
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Also Known As:
Hilton Northbrook Hotel Northbrook
Northbrook Hilton Hotel
Hilton Hotel Northbrook
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Northbrook staff and other travelers.
3 questions
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5 months ago

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Questions? Get answers from Hilton Northbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms are aimed away from high-volume roadway that is adjacent. No noise concerns.”
 of 5 bubbles IllinoisILtraveler, Dec 10, 2016 | Read review
“Be aware there are two wings and choose parking accordingly. Our room at the rear of the hotel was quiet.”
 of 5 bubbles koperpenuh, Oct 10, 2016 | Read review
“It's my impression that all rooms are similar.”
 of 5 bubbles EnjoyFineFood, Sep 25, 2016 | Read review
“Room 404 near elevator and stairs. No ice machine on the 4th floor.”
 of 5 bubbles Ginger-Suzie, Sep 22, 2016 | Read review
“You can use digital check in to choose a room”
 of 5 bubbles 422murrays, Jul 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question