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Hilton Northbrook

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Hilton Northbrook
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547 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Northbrook
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Showing 535: English reviews
Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Everything was good except restaurant. Got sick 2/3 times I ate there. The room was very large and had a good layout. The staff was helpful and courteous. I would stay again but skip the restaurant next time.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Deanna P
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the review. I would like to sincerely apologize for the inconviennce in the restarant and will be sure to share your commenst with the correct department heads. I do appreciate the nice commensts about the staff and hotel, and we hope to see you again. Have a wonderful day. More 

Cincinnati
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

Despite the reasonable price for a room, we were extremely happy with our stay. Although we did not eat at the restaurant, in the past it was quite good. Location is minutes from the interstate and convenient to everything.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank kathleenc115
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us at the Northbrook Hilton Hotel. We appreciate your loyalty and kind words. We hope to see you soon, and have a terrific day!!! More 

Hoffman Estates
1 review
Reviewed October 26, 2016

Pillows were soft. Toilet did not flush properly. Breakfast menu was misleading. Item looked vegetarian but came with ham. I am a vegetarian for religious purposes and almost eat meat. Staff did not comp or apologize for the meal mishap.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 517rajvis
Rhondalyn B, Front Office Manager at Hilton Northbrook, responded to this review

I wanted to say thanks for sharing the experience of your recent stay with us. I am sorry our breakfast menu was misleading and your toilet did not flush properly. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we... More 

Long Valley, New Jersey
Level Contributor
405 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed October 22, 2016

This is an older Hilton but it has been updated extensively. There is plenty of parking, however they were resealing the carpark while I was there. There is also a ramp out the back which offers covered parking for winter. The front desk staff were efficient and helpful. The rooms themselves are quite nice and clean. The bathroom is a... More 

Helpful?
Thank OziDiver
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the review. We appreciate your loyalty and nice comments. I also wanted to let you know we will be moving our Executive lounge to a bigger area in the near future. We hope to see you again, and have a terrific day. More 

Buffalo, New York
1 review
Reviewed October 12, 2016

This hotel stay warm not what I expected from a Hilton Hotel. Food taste good but was never kept up. Our room and around our room was not clean. Our TV was broken ! That should be unacceptable! The acoustics were bad also. You could hear everything in the room and bathroom next door!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 549joanp
IOWA
Level Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed October 11, 2016

Overall nice hotel and clean. Front desk is awkward as there is no real sign that shows where the front desk is. Food was decent but service was less than impressive. Their breakfast buffet was disgusting. The bar is nice but staff was unfriendly.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Luv2Travel2004Iowa
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the review. I would like to apologize for the inconveniences with the service and staff. We will be sure to address the issue as to make sure this doesn't happen in the future. We hope to have you back to the hotel as our guest. Have a wonderful day. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 11, 2016

We have been working with this hotel for over a year on a future event and they are wonderful to work with. Our stays, dining experiences, and leisure time have been always been of the highest quality.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Kate P
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the great review. We appreciate your loyalty and nice comments. We hope to see you soon and have a fantastic day!!! More 

Ohio
Level Contributor
117 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed October 10, 2016

Our admittedly complex multi-room, multiple-date reservations were tangled up twice by central reservations so I called the hotel and spoke with the reservations manager. She untangled them with little fuss, but 'ghost' reservations lingered. The front desk staff, especially Ms. Buckhanon, were absolutely great at putting things in order. While we stayed at the Hilton Northbrook a college football team... More 

Helpful?
Thank koperpenuh
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for taking the time to review our Hotel. We appreciate the nice comments and your loyalty. I'm glad to hear you had a quiet and nice time staying with us. We hope to see you soon, and have a fantastic day. More 

Los Angeles, CA, United States
1 review
Reviewed September 30, 2016

Noisy. There was construction going on during my stay. Restaurant may be under-staffed. Restaurant staff suggested I went to the bar because they were very busy at the restaurant (Although there were many empty tables). Went to the bar as suggested. It took a very long time to get my meal. Unusual for a Hilton...

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Federico M
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us at the Northbrook Hilton Hotel. I would like to sincerely apologize for the inconvinences and will be sure to share all your comments with the appropriate department heads, to be sure this doesn't happen in the future. We hope you will decide to come back and stay with us. Have a wonderful... More 

Stamford, Connecticut
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 27, 2016

Very nice and clean hotel. Went for a family wedding. Beautiful facilities . Nice pool. Very friendly staff. Nice buffet breakfast. Bathroom clean but small.Wedding held outside by fountain, beautiful grounds. Would definitely recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Leah W
Gary S, Front Office Manager at Hilton Northbrook, responded to this review

Thank you so much for staying with us and for the great review. I'm so glad to hear you had a good time and everything went well. We appreciate the feedback and look forward to seeing you again. Have a fantastic day!!! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Hilton Northbrook

Address: 2855 North Milwaukee Avenue, Northbrook, IL 60062
Location: United States > Illinois > Northbrook
Price Range: $101 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Northbrook 3.5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Hilton Northbrook Hotel Northbrook
Northbrook Hilton Hotel
Hilton Hotel Northbrook
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Northbrook staff and other travelers.
3 questions
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2 months ago

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Questions? Get answers from Hilton Northbrook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Be aware there are two wings and choose parking accordingly. Our room at the rear of the hotel was quiet.”
 of 5 bubbles koperpenuh, Oct 10, 2016 | Read review
“It's my impression that all rooms are similar.”
 of 5 bubbles EnjoyFineFood, Sep 25, 2016 | Read review
“Room 404 near elevator and stairs. No ice machine on the 4th floor.”
 of 5 bubbles Ginger-Suzie, Sep 22, 2016 | Read review
“You can use digital check in to choose a room”
 of 5 bubbles 422murrays, Jul 24, 2016 | Read review
“Higher floors afford a larger view, I was on the 10th and it was nice. Very clean room.”
 of 5 bubbles RichC250, Jul 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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