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Renaissance Chicago North Shore Hotel

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Renaissance Chicago North Shore Hotel
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525 Reviews from our TripAdvisor Community

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Showing 519: English reviews
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Reviewed 4 days ago NEWvia mobile

I must note that, as I am writing this review, I have waited approximately 2 hours and counting for the hotel to respond to a simple inquiry about a forgotten object in my room. With that being said, the property is about what you'd expect from a renaissance and everything is relatively well maintained. The rooms could use a facelift...

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Helpful?
Thank Daniel B
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Daniel B, Thank you for taking the time to provide your feedback regarding your recent stay with us! On behalf of the hotel I apologize for the delay in correspondence regarding the item you left behind at the hotel. If for some reason a member of our team has not been in contact with you, please feel free to...

Pinckney, Michigan
Reviewed 3 weeks ago via mobile

Wonderful food service during our conference. Service was excellent. Fitness Center has cardio, weight machines and stretching area. Computers are available in business area. Guest laundry is $2 for washers, free dryers. Rental car service is available. Ruth's Chris steakhouse on premises. Rooms are standard. Small bathroom. Housekeeping service was variable but not bad. Note if you are on the...

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Helpful?
Thank DrSandyD
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear DrSandyD, Thank you for taking the time to provide your feedback after your recent extended stay with us! I am very glad to hear that you were pleased with the service our team provided you during your recent visit. I'm also pleased to hear that you were able to utilize some of the amenities we provide and found that...

Indianapolis, Indiana
Reviewed 4 weeks ago via mobile

We stayed here for one night and it was a great stay. Upon arrival we were greeted immediately by Jim the Bellhop. He was friendly and super helpful. We told him we were seeing a show later and he was quick to let us know that he would be more than happy to shuttle us to the venue. Check in...

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Helpful?
Thank Erinn O
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Erinn O, Thank you for taking the time to share your feedback after your recent stay with us. We are very glad to hear that you enjoyed your time with us and Jim and Tony were able to assist in making your stay an enjoyable one. I'll make sure to share your feedback with them as it is feedback...

massachusetts
Reviewed 4 weeks ago

We were visiting family and the hotel was very convenient for us, but we weren't sure what we would find. Average mid-range hotel, with nothing unique or luxurious, but very good value for the money. The best part of the hotel, which everyone else seems to have mentioned, is the friendliness of the staff. I travel a lot, and it...

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Helpful?
1Thank drrusty1
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear drrusty1, Thank you for taking the time to share your feedback from your recent visit with us! I am very glad to hear that you were pleased with the level of service provided to you by our team during your stay. I will make sure to personally pass on your thanks to Ramina and John! We truly appreciate your...

Des Moines, Iowa
Reviewed January 17, 2017

the front desk staff were polite and professional. the rooms were of decent size with microwave and a refrigerator. parking is abundant. For the rating if the hotel the rooms could have been a bit more luxurious and modern.

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Helpful?
Thank h y
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear hani26, Thank you for taking the time to provide your feedback after your recent stay with us! I am very glad to hear that overall you had a positive experience during your stay and you were pleased with the service provided by our team. I will make sure to share you feedback with them and commend them on a...

Reviewed January 12, 2017 via mobile

The room are nothing special but the staff is very helpful and nice. You can hear every door on your floor close. Go out to eat, the food in the restaurant was below average. Great restaurants close by, Next Door Bistro.

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Helpful?
Thank Tracy B
StephenBarr_GM, General Manager at Renaissance Chicago North Shore Hotel, responded to this review

Dear Tracy B, Thank you for taking the time to provide your feedback regarding your recent stay with us. While I am very pleased to hear that you were happy with the level of service that was extended to you by our team during your visit, I apologize that there were a few areas we fell short of meeting yours...

San Francisco, California
Reviewed December 13, 2016

Spent three nights at the hotel over the weekend while visiting family post business trip. The hotel itself is unremarkable but what distinguished the hotel and will make me come back was the friendliest hotel staff I have encountered in a while. Robert at the front desk made us feel very welcome and went the extra mile to make sure...

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Helpful?
Thank Dak94402
Management response:

Dear Dak94402, Thank you for taking the time to provide your feedback after your recent stay with us! I am very glad to hear that overall you were satisfied with the accommodations you were provided and the level of service extended to you during your visit. It's valued feedback like yours that motivates our team to continue to strive to...

Reviewed December 13, 2016 via mobile

Went to Chicago last weekend of the 9th to celebrate a friends birthday and got a room here for the night of the 10th. Were going to go check out downtown but it was snowing pretty heavy and decided to go to the main lobby lounge and have drinks. For one can not say enough about the staff here very...

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Helpful?
Thank burkedustin
Management response:

Dear burkedustin, Thank you for sharing your feedback after your recent stay with us and choosing to stay with us during your weekend trip to Chicago! While I'm sorry to hear that your plans to check out downtown were ruined but the weather, I am glad that you were able to still enjoy your evening in our lounge. I am...

Scarsdale, New York
Reviewed December 5, 2016

Hotel has a very loud main lobby, perhaps because of the Ruth Chris steak house. The front desk staff were very helpful and swift which I appreciated! The room was clean and modern. The cabinet door to the refrigerator was broken. Could hear other room doors being opened and closed from our room. The bed was very comfortable.

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Helpful?
Thank AAEN
Management response:

Dear AAEN, Thank you for taking the time to provide your feedback after your recent stay with us! I'm glad to hear that overall you were satisfied with the level of service you were provided by our team and the cleanliness of your accommodations. I apologize for any iconveneinece you experience related to the doors. We appreciate your business and...

Reviewed November 27, 2016

Hotel was fine, lobby has been spiffed up since the last trip time we visited. Rooms are smallish, but a good value for the rate we got through the Marriott web site. Comfortable and clean, a decent option.

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Helpful?
Thank Laura D
Management response:

Dear Laura D, Thank you for taking the time to provide your feedback after your recent stay with us. I am glad that you were pleased with the updates we made to our lobby since your last visit. Additionally, I'm glad to hear that the room was able to meet your needs during your stay. We appreciate your business and...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Ruth's Chris Steak House
Ruth's Chris Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Chicago North Shore Hotel

Address: 933 Skokie Boulevard, Northbrook, IL 60062
Location: United States > Illinois > Northbrook
Price Range: $106 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago North Shore Hotel 4*
Number of rooms: 383
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Also Known As:
Renaissance Northbrook
Northbrook Renaissance
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Chicago North Shore Hotel staff and other travelers.
6 questions
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Questions? Get answers from Renaissance Chicago North Shore Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room at the end of the hall.”
 of 5 bubbles AAEN, Dec 5, 2016 | Read review
“high floors are best.”
 of 5 bubbles sabba75, Nov 9, 2016 | Read review
“If you're flying into OHare call ahead to see if your room is ready if it's before check in time.”
 of 5 bubbles botunkus, Oct 12, 2016 | Read review
“top floor & wifi is free even though the only option is to pay; check with desk.”
 of 5 bubbles Bsnss_Trvlr5, Sep 1, 2016 | Read review
“Talk to front desk with your requests right away for the shuttle service for appointment.”
 of 5 bubbles AliciaRJ, Aug 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question