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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 01/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Chicago North Shore Hotel
Updated 01/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 4 hotels in Northbrook
Location
Cleanliness
Service
Value
Renaissance Chicago North Shore Hotel offers refined luxury and superior service moments Fortune 500 companies and Northwestern University. Our Northbrook, Illinois hotel's location is ideally situated a short drive from beautiful Chicago Botanical Garden as well as Ravina Park. We invite you to stay with us in our elegant accommodations on the North Shore of Chicago where you will find stunningly appointed guest rooms and guest suites. Each of our rooms features ultra-plush bedding, premium bath amenities and high-speed Internet. On our property, guests enjoy lavish gathering spaces, 2 full-service restaurants and a lounge showcasing cocktails and live entertainment. If you are planning an event in Northbrook, we can host you and your colleagues, friends or family for an elegant function or gathering.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Bowling offsite
Children Activities (Kid / Family Friendly)
Parking
Paid wifi
Pool / beach towels
Indoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Vending machine
Entertainment staff
Evening entertainment
Table tennis
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Salon
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Green
Languages Spoken
English
Location
Full view
58Somewhat walkable
Grade: 58 out of 100
14Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
933 Skokie Blvd, Northbrook, IL 60062
Getting there
Rental CarsSee all Northbrook rental cars
673Reviews7Q+A100Room tips
Reviews
Traveler rating
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Popular mentions
As a preflight stayover we chose the Renaissance Chicago North Shore Hotel. It was a good choice. It's easy to reach, has free parking and is a good hotel if you don't want to stay in the city center and if you are not afraid for some driving. You reach downtown within ca. 30 minutes via Uber - so it's not too inconvenient. Which is also the same time to reach O'hare The service at reception was super friendly and fast and we got to our room with a king size bed quickly and easily. The room was very well designed and very comfy. We really loved the different, pleasing interior design choices in the room. Very creative. The room was clean and the furniture looked and appeared well maintained. The bathroom was not very big, but also well designed. The glass-barn-doors for the shower were a new interesting impression for me. Only critique point for the stay was the water pressure in the shower - that was way too low, and it took very / too long till warm water was provided. The bed was comfy and provided a good night sleep. Overall it was a good stay in Chicago and can be recommended.…
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Date of stay: August 2021
Rooms
Service
Sleep Quality
Helpful
Response from Sunny Finnell, General Manager at Renaissance Chicago North Shore Hotel
Responded 3 days ago
Dear Alfons M, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward to your return trip. Best, Stephen Barr General Manager
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The fact that this is supposed to be an upscale hotel is a joke. The service is horrible and the rooms are terrible. When we arrived we were told they did not have the king room we reserved but instead could only give us a queen. Once in the room we discovered there were no toiletries. There was not even a bar if soap to wash our hands. We called to ask and they said they would bring it and they never did. There was no floor mat and no hairdryer as listed in the amenities. The next day they agreed to move us to a king size room and that room also was missing some toiletries, had a broken hair dryer, and piles of dirt on the floor . The front desk said they would have a supervisor call an they never called. The rooms are very dark with terrible lightening. The sliding glass door on the bathroom is useless. They don't stay close and provide zero privacy in the bathroom. Probably due to Covid the bar was closed and they were not offering any breakfast or food. …
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
Response from Sunny Finnell, General Manager at Renaissance Chicago North Shore Hotel
Responded 2 weeks ago
Dear KCSTL, We sincerely regret your experience. This is definitely not up to our standards. I have taken note and wish to thank you for all your valuable comments regarding the issues you encountered during your stay. Your feedback is of great importance and allows us to monitor and improve. Thank you for staying with us. Sincerely, Stephen Barr General Manager
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This was a very pleasant experience. Melissa at check in was fantastic, great service. Shuttle drivers at fro t door equally pleasant and very helpful. Room was a nice junior suite with a small living area, just perfect to unwind and catch a movie! Room was clean as was the lobby and hallways. Hot tub and pool area were good, water clear and hot tub super; excellent t temperature and jet pressure. Could use some floor resurfacing to make it more in line with a Renassaince brand hotel. The property is a bit dated but can hold its own. The hot tub, not much thought went into its construction. While there is plenty room, it was built for a max of 3 people. Also the bench allows you to sit with Esther approximately 3-4” from your waist line which quite frankly takes from the enjoyment of submerging to at least chest depth and enjoying it fully. If you are alone, you can sit on the 3rd step and submerge to chest depth but you will notice a reduction in jet pressure. I did not rate full bars due to the lack of restaurant service, specifically breakfast. If Sheraton 2 miles away can manage to offer breakfast to Titanium Elite members, why can’t Renassaince? The 750 points instead of breakfast is not an adequate compensation given that breakfast locally will cost upward of $15. Perhaps Renassaince can work out a deal with a local restaurant to provide the breakfast and deliver it prepackaged for those who elect to have it. There is a Chris Ruth’s Steakhouse connected to the property; this I would find in competition with Renassaince for dinner which why it may be beneficial to keep the no meal process going much longer. In conclusion, very nice property, clean and comfortable, good amenities for fitness; and a McDonald’ nearby where you can order a fast all day long!!…
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Date of stay: August 2021Trip type: Traveled on business
Helpful
Response from Sunny Finnell, General Manager at Renaissance Chicago North Shore Hotel
Responded 4 weeks ago
Dear BelfastIrelandthebes, We appreciate you taking the time to review your overall experience here at the Renaissance Chicago North Shore Hotel. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. Your kind comments, which highlight our successes and areas for improvement, are appreciated as they foster change for the better. Thanks again and we look forward to your next visit. Best, Stephen Barr General Manager
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We did not receive keys to our room for 5 hours because “the system was down.” (A Hotel employee did let us up to our room at first.) The room is dingy and the decor is 20 years outdated. There was one bar of soap, no bottled water, no food on the concierge floor. When I called to ask, I was told there was no food in the hotel. I said why? The answer was there has been no food since Covid. Hmmm. Many restaurants have struggled on since Covid, able to serve coffee to their guests. The wood floor has weak areas like your foot is going to go through the floor into the next room below. This place would be fine for a motel six. It is not a Renaissance. Do not come here.
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Date of stay: August 2021Trip type: Traveled with family
Helpful
Response from Sunny Finnell, General Manager at Renaissance Chicago North Shore Hotel
Responded 4 weeks ago
Dear profmom57, I apologize for our shortcomings during your stay and appreciate you taking the time to share your experience. One of the main ways we improve is by receiving feedback from our valued guests. I thank you for your business and assure you that these comments are being addressed on our end. We hope you will consider a return trip should your travels bring you back to Northbrook. Sincerely, Stephen Barr General Manager
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I was here for two days for a local wedding. The rooms are fine until you try to go to sleep. The walls are paper thin, and you can hear everything the person next door is saying or watching on television. It probably didnt help that they were having a party until 2 or 3 am. I called 4 times to the hotel and they took an hour to send someone up to say something. After that, they continued talking but at a much lower level for another hour. Giving me very little sleep that night. BTW you could hear everyone in the hallway as well. There are no amenities at the hotel, so no breakfast and they didnt provide any service at all such as cleaning the room during the time we were there.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Helpful
Response from Sunny Finnell, General Manager at Renaissance Chicago North Shore Hotel
Responded Jul 30, 2021
Dear weiweidog, I’m sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Stephen Barr General Manager
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PRICE RANGE
$116 - $286 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance northbrook, northbrook renaissance
LOCATION
United StatesIllinoisNorthbrook
NUMBER OF ROOMS
391
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Claim Your Listing Frequently Asked Questions about Renaissance Chicago North Shore Hotel
What are some of the property amenities at Renaissance Chicago North Shore Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Renaissance Chicago North Shore Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Renaissance Chicago North Shore Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Renaissance Chicago North Shore Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Renaissance Chicago North Shore Hotel?
Conveniently located restaurants include Prairie Grass Cafe, Ruth's Chris Steak House, and Barnabys of Northbrook.
Are there opportunities to exercise at Renaissance Chicago North Shore Hotel?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Renaissance Chicago North Shore Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Renaissance Chicago North Shore Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Renaissance Chicago North Shore Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Renaissance Chicago North Shore Hotel?
Many travelers enjoy visiting Baha'i House of Worship (6.8 miles) and Grosse Point Lighthouse (7.6 miles).
Is Renaissance Chicago North Shore Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.