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Renaissance Chicago North Shore Hotel

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Renaissance Chicago North Shore Hotel
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516 Reviews from our TripAdvisor Community

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Showing 510: English reviews
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Hotel was fine, lobby has been spiffed up since the last trip time we visited. Rooms are smallish, but a good value for the rate we got through the Marriott web site. Comfortable and clean, a decent option.

Helpful?
Thank Laura D
Management response:

Dear Laura D, Thank you for taking the time to provide your feedback after your recent stay with us. I am glad that you were pleased with the updates we made to our lobby since your last visit. Additionally, I'm glad to hear that the room was able to meet your needs during your stay. We appreciate your business and... More 

Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

Beds are so comfortable, the maid service is attentive, they noticed I drank the mint tea and placed extra in the room. The gift shop is lacking and is a bit cluttered, I wanted more drink options but the options are slim. If you want to eat at Ruth Chris make a reservation

Helpful?
Thank Mandy S
Management response:

Dear Mandy S, Thank you for taking the time to share your comments regarding your recent visit! I am glad to hear that you were satisfied with your recent stay and our housekeeping was able to accommodate and provide extra tea during your visit. We are currently in the process of remodeling our gift shop which will be unveiled at... More 

Boston, Massachusetts
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Staff is wonderful. Place is fine and convenient. I've been there many times. Pretty consistent. Gym is small. Can be crowded. Sometimes they have bands. Generally it's a nice suburban hotel for use by people working with the local corporations.

Helpful?
Thank whatsupdk
Management response:

Dear whatsupdk, Thank you for taking the time to share your feedback after your recent stay with us! We appreciate your loyalty when traveling to the Chicago North Shore Area. I'm glad to hear that you continue to be satisfied with your experiences with us and you have had the opportunity to enjoy some of the local musicians we feature... More 

Saint Louis, Missouri
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 weeks ago

This hotel never fails to live up to its reputation. Although it was crowded with attendees for a lacrosse tournament and Northwestern's Parents Weekend, there was no let down of service. From the front desk at checkin to checkout, everyone was eager to help and was friendly. Even in the restaurant for breakfast which always was crowded, service was top... More 

Helpful?
Thank sabba75
Management response:

Dear sabba75, Thank you for taking the time to provide your feedback regarding your recent stay! I'm glad to hear that you continue to find the service and accommodations provided to be satisfactory. I will make sure to share your feedback with our team and praise them on a job well done. We appreciate your business and loyalty and look... More 

Santa Barbara, California
Level Contributor
85 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed October 26, 2016

The good: the beds are amazing! Just like sleeping on a cloud, I suppose. The bad: no recognition of Platinum MR status whatsoever, poorly refurbished rooms in an attempt to mask the true age of the property. Staff was really nice overall.

Helpful?
Thank deredye
Management response:

Dear deredye, Thank you for providing your feedback regarding your recent stay with us. While I'm pleased to hear that you felt our team provided good service during your stay,I apologize for the lack of recognition regarding your Platinum Elite status. We definitely appreciate your business and loyalty as a Platinum member. We will be making upgrades to our guestrooms... More 

Northbrook, Illinois
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 17, 2016 via mobile

Stayed there for 3 weeks. The breakfast is awesome and the concierge level is great. Some nights lobby was too loud with music. Didn't like paying for wifi. Rooms very clean and comfortable .Overall staff was courteous and knowledgeable.

Helpful?
Thank Jim o
Management response:

Dear Jim O, Thank you for sharing your valued feedback regarding your recent stay with us! I'm glad to hear that overall you were satisfied with your experience and we were able to accommodate your needs during your time away from home. We hope to have the opportunity to welcome you back in the future under better circumstances! Regards, Stephen... More 

New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 17, 2016

This is a wonderful hotel, great staff and close to everything.I was visiting and helping my daughter move into her apartment as she was begining her first semester of law school.The found this hotel on groupon and it was the best

Helpful?
Thank Hileah23
Management response:

Dear Hileah23, Thank you for taking the time to provide your feedback after your recent stay with us! I am very glad to hear that you were pleased with location of the hotel and the service our team extended to you during your visit. We look forward to having the opportunity to welcome you back the next time you are... More 

Valparaiso, Indiana
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 13, 2016

We chose this hotel because it met several of our recent needs. Friends were flying into O'Hare for a brief (twenty-four hour) visit and we wanted a location not too far from the airport that had easy access to good dining and Northside attractions and was reasonably priced. The Renaissance worked out wonderfully. The staff was friendly and helpful and... More 

Helpful?
Thank Stu S
Management response:

Dear Stu S, Thank you for choosing to stay with us on your recent trip to Chicago! We value your feedback and are glad to hear that you were pleased with the service our team provided and the quality of food in our on-site restaurant Pancetta. We look forward to welcoming you back the next time you are in the... More 

Santiago, Chile
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 13, 2016 via mobile

On my last business trip to Chicago, I staid in this hotel which is located in a nice neighborhood. Starbucks and supermarket are just a few blocks away. The hotel has nice rooms but they should replace the AC units since they are a bit noisy. Fitness center is decent but small. Service was ok.

Helpful?
Thank Jose Ignacio M
Management response:

Dear Jose Ignacio M, Thank you for taking the time to provide your feedback regarding your recent stay with us. I'm glad to hear that you enjoy your accommodations. I apologize for any inconvenience experienced related to the AC unit. We appreciate your business and hope to have the opportunity to welcome you back the next time your travels bring... More 

Chattanooga, Tennessee
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 12, 2016

We stayed here for a family reunion with an older relative who lives in Glencoe. Our stay was great! The staff was very professional and friendly. The restarant was really good too - the desserts were exquisite! Good proximity to other places to eat but you might have to drive a bit for really great places. Easy access to the... More 

Helpful?
Thank botunkus
Management response:

Dear botunkus, Thank you for time to share feedback regarding your recent stay with us! I'm very glad to hear that you were satisfied with the service you received from our team. I'll make sure to share your compliments with the Chef regarding the deserts! We appreciate your business and look forward to welcoming you back the next time your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Ruth's Chris Steak House
Ruth's Chris Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Chicago North Shore Hotel

Address: 933 Skokie Boulevard, Northbrook, IL 60062
Location: United States > Illinois > Northbrook
Price Range: $95 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago North Shore Hotel 4*
Number of rooms: 383
Reservation Options:
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Also Known As:
Renaissance Northbrook
Northbrook Renaissance
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Questions & Answers

Here's what travelers have asked, with answers from Renaissance Chicago North Shore Hotel staff and other travelers.
4 questions
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Questions? Get answers from Renaissance Chicago North Shore Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high floors are best.”
 of 5 bubbles sabba75, 3 weeks ago | Read review
“If you're flying into OHare call ahead to see if your room is ready if it's before check in time.”
 of 5 bubbles botunkus, Oct 12, 2016 | Read review
“top floor & wifi is free even though the only option is to pay; check with desk.”
 of 5 bubbles Bsnss_Trvlr5, Sep 1, 2016 | Read review
“Talk to front desk with your requests right away for the shuttle service for appointment.”
 of 5 bubbles AliciaRJ, Aug 22, 2016 | Read review
“Higher floors for the view, but it depends where your room is located.”
 of 5 bubbles bac3, Aug 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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