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Renaissance Chicago North Shore Hotel

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Renaissance Chicago North Shore Hotel
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501 Reviews from our TripAdvisor Community

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Showing 495: English reviews
ohio
Level Contributor
115 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a nice hotel that seems to be in the process of having some needed updates. My room was totally acceptable--it was fine for one person with a very small bathroom. Internet was slow but worked and was free. Liked the lobby area...and front desk staff were terrific.

Helpful?
Thank Gail W
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great location, short scenic drive to Northwestern University and other local attractions. The staff was friendly and the room comfortable. Near the freeway so it was easy to get to from O'hare or Midway.

Helpful?
Thank Brian I
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Firstly, we booked the wrong hotel thinking we would be closer to Chicago. Shortly after checking in, we realised the staff was extremely friendly & helpful with our quest to see as much as possible. Karolina & Kathleen have been over the top in helping us with anything that we've needed. I would stay at this location again just for... More 

Helpful?
Thank Liz M
Management response:

Dear Liz M, Thank you for taking the time to provide your feedback regarding your recent stay with us! I am very glad to hear that our team was able to accommodate you during your stay and assist you with discovering some of the great things Chicago and Chicago's North Shore have to offer. We look forward to having the... More 

2 reviews
3 of 5 stars Reviewed 1 week ago

Although from the moment I booked the room (with a 3rd party company) and called the hotel to inquire on room upgrade, I was treated phenominally. The front desk staff is exceptional. They even went as far as sending up a complimentary cheese/beverage tray for my husbands Birthday. However as warm and caring as they were the total opposite was... More 

Helpful?
Thank Nan362
Management response:

Dear Nan362, Thank you for choosing to recently stay with us as well as taking the time to provide your feedback regarding your experience. While I'm very happy to hear that you were pleased with the service extended to you during your stay by our staff, I apologize that your lounge experience was less than satisfactory. We aprpreciate your business... More 

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here when we came up to see OAR at the Ravinia festival. This place was very close to the festival and the hotel itself offers complimentary shuttle service to and from. Huge huge positive in my opinion! The pool was small especially the hot tub but for the little ones it was adequate. It also had a ping pong... More 

Helpful?
Thank wiujh
Management response:

Dear wiujh, Thank you for taking the time to provide your feedback regarding your recent stay with us! We are glad to hear that overall you were satisfied with your stay and you we're able to utilize our complimentary shuttle to Ravinia. We look forward to welcoming you back the next time your travels bring you to the area! Regards,... More 

Palos Verdes Estates, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Booked this hotel for a 5 night stay thinking it would be of similar quality and service as most Renaissance properties that I have stayed in the past. Not so. This hotel is clean and convenient, but more along the lines of a 2 1/2 to 3 star Hampton Inn. Room was small and bed was comfortable, but beyond that... More 

Helpful?
Thank CASpartan
Management response:

Dear CASpartan, Thank you for taking the time to provide your feedback regarding your recent stay with us. While I'm pleased that you were satisfied with the cleanliness of the hotel, I apologize we didn't meet the your expectations overall. We are continually making upgrades to our property in an effort to provide an even better expirience for our guests.... More 

Lutz, Florida
Level Contributor
80 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed 2 nights while attending a family celebration. My first impression was not the greatest. I checked in using the app while taking Uber to the hotel. When I arrived it seemed that checking in ahead accomplished nothing other than confusing the clerks at the front desk since multiple guests had the same last name (they must have... More 

Helpful?
Thank Randy S
Management response:

Dear Randy S, Thank you for taking the time to share your recent experience with us! I'm sorry to hear about the inconvenience you experienced upon arrival but I am very pleased to hear that you were satisfied with your experience with us. We definitely appreciate your recommendation and hope to have the opportunity to take care of you again... More 

Canada
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is beautiful. I had bought 2 nights off Groupon,at a great price. I was not expecting breakfast but when checking in we were given 2 vouchers for buffet breakfast, both mornings. The food was plentiful and great. The staff were very attentive and helpful. As my husband likes only bottled water ,it was very helpful to have a... More 

Helpful?
Thank Lynne K
Management response:

Dear Lynne K, Thank you for taking the time to share your feedback after your recent stay with us! We are glad to hear that you were pleased with the service and accommodations you received and you were able to make some new discoveries downtown during your visit. We hope to have the opportunity to welcome back the next time... More 

Florida, Massachusetts
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Greeted upon check in. Got a great room. Staff very attentive and friendly. Since I got in late, had to have dinner at the bar and the food was very good. If in the area I would stay there again. Not much more to say.

Helpful?
Thank Steve S
Management response:

Dear Steve S, Thank you for recently choosing to stay with us. I'm glad to hear that you were pleased the service you received and the quality of food in our lounge. We look forward to welcoming your back the next time you're on the Chicago North Shore! Regards, Stephen Barr General Manager More 

Rockford, Illinois
Level Contributor
99 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: Check-in was fast, and I got the floor i requested. Room was mostly clean. Cons: the tub had white caulking, but there were a few spots where something black was showing, not sure what it was. the window on the 8th floor hasn't been cleaned in a while. bathroom sink handle was lose. i called & mentioned the last... More 

Helpful?
Thank Bsnss_Trvlr5
Management response:

Dear Bnss_Trvlr5, Thank you for taking time for providing feedback after your stay with us. while I am glad that you felt that you received a good value for the rate you paid, I apologize we fell short of meeting your overall expectations. We appreciate your business and hope to have the opportunity to provide you with a more enjoyable... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Ruth's Chris Steak House
Ruth's Chris Steak House
Cuisines: American, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Renaissance Chicago North Shore Hotel

Address: 933 Skokie Blvd, Northbrook, IL 60062-4004
Location: United States > Illinois > Northbrook
Price Range: $113 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Chicago North Shore Hotel 4*
Number of rooms: 383
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Also Known As:
Renaissance Northbrook
Northbrook Renaissance
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