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All reviews front desk clean rooms breakfast buffet nice hotel business trip meeting room business center o'hare airport on site restaurant fresh fruit north side business traveler train station very nice stay shuttle service chicago ramon
Front desk staff was wonderfully helpful and very efficient at check in. Restaurant staff was hard to find, and it took 25 minutes to track down a cup of coffee. Rooms were ok - beds were comfortable, but towels were a little scratchy. The rooms...More
Date of stay: October 2018
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded 4 weeks ago
Thank you for taking the time to share your comments - we sincerely apologize for the difficulties you experienced on your stay with us and will look into it right away. We do appreciate your business and hope to see you again in the future
or maybe they treat everyone this good. Whenever we’re in town and stay here, We always feel like our Spire status matters. From early check-ins, to late checkouts, to room upgrades, to help getting a forgotten item. We will keep coming back.More
Date of stay: September 2018
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded September 30, 2018
Thank you so much for your great comments and feedback! We are excited you enjoy your time with us and we look forward to seeing you again in the future! Congratulations on your Spire Status! Your loyalty is important to us and we appreciate your...More
Good visit to this business hotel, which was very busy in the late afternoon and early morning but quiet otherwise (except for people at on the pool deck). The property is showing some wear and stains but is very clean. The sleeping room was very...More
Date of stay: September 2018
Thank Andy M
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded October 29, 2018
Thank you for sharing your comments and feedback - we are excited you enjoyed your time with us and we do hope to see you again in the future!
Room was nice. Location is good. Free Parking. We added the Breakfast option in our reservation. Breakfast was descent but the employees working in the breakfast area are not cooperative at all. It seemed like they were treating customers based on their color of the...More
Date of stay: October 2018
Thank Amin S
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded October 21, 2018
Thank you for taking the time to share your comments - we sincerely apologize for the difficulties you experienced and will look into your comments right away. We appreciate you staying with us and we do hope to see you again in the future.
I held my wedding here last month, the staff are very nice and friendly, the venue is very nice, the hotel rooms are well kept and clean. Overall my experience for the venue was just right, even after the wedding was over, staff was nice...More
Date of stay: August 2018
Thank Alex R
Response from Jhager45, General Manager at Crowne Plaza Hotel Chicago - NorthbrookResponded September 19, 2018
Thank you for sharing your comments - we sincerely apologize for the difficulties you experienced and will be looking into your comments right away. We will contact you privately for follow-up.
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will …Moreenjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Jhager45 | Property representative |
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining... More
Thank you for thinking of lunch today at Willows! We are excited to have you dine with us - the dining room offers a selection of all types of food - burgers, wraps, salads, heavier entrees and lighter selections. Dining can be done either in the main dining room or our Scoreboard lounge. We look forward to seeing you! Additional information or questions can be answered by contacting the hotel direct at 847-298-2525. Have a great Saturday!