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Crowne Plaza Hotel Chicago - Northbrook

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Crowne Plaza Hotel Chicago - Northbrook
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236 Reviews from our TripAdvisor Community

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Showing 226: English reviews
Macon, Georgia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed here for a week while on business. The hotel and room were very clean and the staff was friendly. The hotel offers a free hot breakfast each morning. They also offer a free shuttle service so we were able to get out and about every evening. The bar was the place to be at night and a great way... More 

Helpful?
Thank cassandralinder
Burnt Hills, United States
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

We were moving our daughter into her new apartment and unexpectedly weren't going to be able to stay in the apartment that night. A last minute decision to stay in a hotel and it was a good decision to stay at the Crowne Plaza. Upon arrival we were given a room, opened the door and discovered the lights were on... More 

Helpful?
Thank Brenda B
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited you enjoyed your stay with us and apologize for the difficulties you first encountered on your arrival - I'm glad the staff was able to make up for that shortcoming. We wish your daughter well in her new apartment and hope to see you again in the future. More 

Kent, Ohio
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I am staying here for business, the hotel was booked thru my company. The staff is friendly, the hotel could use some updating. The tiki bar has limited xhoices, draft beer comes from inside and is not terribly cold. Good luck getting a shuttle outside a few radius.

Helpful?
Thank Craig G
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback - we appreciate your comments and thank you for staying with us. We appreciate the feedback on the tiki bar and the shuttles and will share your comments with our team! Safe Travels! More 

DePere, WI
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked through Hotwire , got the room for $60 ($73 with tax). This hotel is very nice, odd layout for the elevators. Has a restaurant, full service bar, pool with a bar out on the patio, room service, a store that has every thing you may have forgotten. The room was immaculate, 7th floor room. Big flat screen TV, refrigerator,... More 

Helpful?
Thank Sportman1968
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments and feedback! We are excited you enjoyed your stay with us and look forward to seeing you again soon! Safe Travels! More 

Lexington, Massachusetts
Level Contributor
273 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 7, 2016

Stayed here for a couple of nights. Room was very nice, very quiet and I slept quite well. It was also fairly spacious with some furniture. TV got a decent amount of channels, bathroom worked well. Also wasn't too expensive, especially compared with other hotels of IHG. There are also some walking paths near the hotel which can be nice... More 

Helpful?
Thank tedkirby
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments - we are excited you enjoyed your stay with us and look forward to seeing you again in the future. Safe Travels More 

Cedar Falls, Iowa, United States
1 review
1 of 5 stars Reviewed July 6, 2016

We needed to catch a shuttle to the airport and called down to reserve space on it in the morning. They asked us if we needed a wake up call and we said yes. They never called. The room sign says there is a guaranteed wake up call. But, because we "used their services," and didn't miss our plane because... More 

Helpful?
Thank Stephanie I
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your comments. We apologize for the difficulties you experienced in your stay with us and appreciate your feedback. We will share your feedback with the management team, and wish you safe travels and we do hope to see you again in the future. More 

Pensacola, Florida, USA
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2016

The room we got was very comfortable and very quiet. Placed on the bed was a card that had two types of massage lotion samples and a small spray bottle that could be used to add a very nice scent to the room, sheets or as a body spray. Sadly they only give you one per visit. They should really... More 

Helpful?
Thank Jnit1
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your comments! We are excited you enjoyed your stay with us and look forward to seeing you again soon! Safe Travels and enjoy the rest of your summer! More 

South Jordan, Utah
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 29, 2016

Didn't have any problems while staying here for 11 days. It is a ways away from things so if you don't have a car you may get a little stir crazy like I did. They do have very nice shuttle drivers that will take you nearly anywhere. Uber and Lyft are also readily available in this area. The hotel is... More 

Helpful?
Thank Curtis O
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for taking the time to share your comments - we are excited you enjoyed your stay with us and look forward to seeing you again soon! Safe Travels! More 

O'Fallon, Missouri
Level Contributor
4 reviews
5 of 5 stars Reviewed June 28, 2016 via mobile

This hotel is great! Breakfast buffet is wonderful, lots of fruits, lots of hot food choices. Staff is extremely helpful and pleasant. Very accommodating for wedding guests.If you are planning a wedding in the Chicago area check out the Crown Plaza.

Helpful?
Thank Karen L
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you for sharing your feedback! We are excited you enjoyed your stay with us and the wedding and wish you all the best - Thank you for your comments! More 

Palm Beach Gardens, Florida
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed June 15, 2016 via mobile

This hotel offers really good deals and is very close to O'Hare airport and not that far from Chicago downtown. The rooms have been redone and are just about some of the cleanest I've seen in awhile. The king size bed is firm and very comfortable.

Helpful?
Thank Katherine R
Jhager45, General Manager at Crowne Plaza Hotel Chicago - Northbrook, responded to this review

Thank you so much for your great comments! We are excited you enjoyed your stay with us and look forward to seeing you again soon! Safe Travels! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Crowne Plaza Chicago Northbrook, located 20 minutes from downtown Chicago and 9 miles from O Hare International Airport (ORD). Business travelers to the Crowne Plaza Chicago Northbrook will enjoy our proximity to the headquarters of companies such as Allstate, ITW, AON, Combined Insurance, Kraft, Walgreen's, Siemens, Caremark and Anixter. With 15,000 square feet of meeting space, our hotel is well appointed to accommodate your Chicago area meeting, wedding, banquet and seminar groups. Our facilities and seasoned sales staff are prepared to offer an outstanding meeting experience to groups and conferences of 12 to 250 people. Leisure and business travelers alike will love the convenience of our hotel amenities such as free high-speed Internet, full service restaurant and bar, 24-hour room service, 24-hour business center and 24-hour fitness center. Don t forget to take time out during your visit to enjoy our outdoor pool. Visitors looking to experience the Chicago attractions such as Great America, Wheeling s famous Restaurant Row, and all the delights of Downtown Chicago will find the Crowne Plaza Chicago Northbrook ideally situated for an easy and accessible overnight stay. In addition to our hotel s location, guests of the Crowne Plaza Chicago Northbrook will be enthralled by our personal service, spacious guest room accommodations and special attentions to all your needs. ... more   less 

Additional Information about Crowne Plaza Hotel Chicago - Northbrook

Address: 2875 Milwaukee Ave, Northbrook, IL 60062-6103
Location: United States > Illinois > Northbrook
Price Range: $99 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Chicago - Northbrook 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Radisson Northbrook
Northbrook Radisson
Crowne Plaza Northbrook
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