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Motel 6 Naperville

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Motel 6 Naperville
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209 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Naperville, Illinois
Reviewed 3 weeks ago

Gross, unsanitary, rude employees who upon remark about their unacceptable duties' handling refund unused portion of your prepaid stay without any notice. Dog poop lays around all over the place. Reaction on Customer complaints are taken very aggressively in a "don't like it -- go away" kind of way as a personal assault. Makes you feel really trashy, no good...

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Helpful?
Thank fryz12
Deon S, Manager at Motel 6 Naperville, responded to this review

Thank you so much for taking the time to review your stay here. I am sorry to hear about all the troubles you encountered while here but I am excited to let you know that we are in the middle of a renovation and will have completely new rooms soon. Please know that we are addressing the issues that you...

Eau Claire, Wisconsin
Reviewed September 26, 2016

I'll just provide a list of what was wrong. You can decide on your own. The bedspread, sheets, and pillow cases all had cigarette burn holes. Also, there was fingernail polish on the corners of the sheets as if the housekeeper had not let their nails dry before cleaning the room. Now I understand these folks work very hard, but...

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Helpful?
3Thank LookingForBigfoot
Trina H, Manager at Motel 6 Naperville, responded to this review

Thank you for taking the time to review your stay here. I am sorry to hear about all the troubles you encountered while here but I am happy to tell you that we are in the middle of a renovation and will have completely new rooms soon. Please know that we are addressing the issues you commented about and we...

Reviewed August 18, 2016 via mobile

I was looking at several hotels in the area just planning a relaxing get away weekend. I called the hotel to inquire about pricing and booking details. Andy was very helpful and informative. He answered all of my questions and was very friendly. When I came to check in I was greeted by Trina and Andy who got me all...

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Helpful?
1Thank Geneva C
Trina H, General Manager at Motel 6 Naperville, responded to this review

Thank you for staying with us and we are happy to hear that you enjoyed stay. We look forward to seeing you again in the future.

Lebanon, Ohio
Reviewed August 9, 2016

room clean;, great beds and wonderful showerhead bathroom very small with peeling wallpaper great, helpful staff; walking distance to 2 good restaurants; close to Morton's arboretum; easy access to interstate

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Helpful?
1Thank Lsf22
Trina H, General Manager at Motel 6 Naperville, responded to this review

Thank you for your business and reviewing your stay at our location. We are always happy to hear that things were good during your stay. We are sorry about the peeling wallpaper in your bathroom and we are currently going through all rooms to fix any peeling wallpaper. We will also begin renovating the property in a few weeks during...

Reviewed July 7, 2016 via mobile

Friendly staff, good clean spacious rooms, didn't have to wait more than 30 seconds for hot water for my shower, the bed was even comfortable. Much nicer than what I expected. When you get there look for Shelby, she always has a smile on her face and is ready to help.

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Helpful?
Thank L W
Amy D, General Manager at Motel 6 Naperville, responded to this review

Thank you for staying and the wonderful comments! We look forward to seeing you the next time you are in town!

Chicago, Illinois
Reviewed June 14, 2016 via mobile

Worst hotel ever with little to no security provided and little to no hospitality. The Only saving grace would be the friendliness and helpfulness checking in done by the front desk attendant, you can tell she is meant to work elsewhere. Overall not a place I would visit.

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Helpful?
3Thank wpierce3
Amy D, General Manager at Motel 6 Naperville, responded to this review

Please know that we value you as our guest and appreciate your business. Thank you for bringing this to our attention and we hope to see you again at Motel 6 when your travel plans require a night's lodging.

Reviewed June 14, 2016

Front desk personnel was very friendly. Elevator license experied 2014, Had to request towels. Furniture and carpet was shabby. Second floor hallway was unclean. Fitness room was unoperatable. Mattress and bed linens showed spots of having had bed bugs.

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Helpful?
2Thank WINTA M
Amy D, General Manager at Motel 6 Naperville, responded to this review

I can assure you that corrective measures will be taken to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for bringing this to our attention.

Illinois
Reviewed October 1, 2015

Avoid....simply put,....This was the Travel lodge chain now its Motel 6. The lobbys was filled with transient workers, questionable people (obviously for the price of the rooms), and it shows. Its dirty, has an odor upon walking in and the lobby is smaller than most rooms you find at other motels elsewhere!.......We bee-lined it the heck out of there, Find...

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Helpful?
1Thank Dee D
Amy D, Manager at Motel 6 Naperville, responded to this review

I'm sorry that your stay was less than wonderful at our hotel. I am the new manager and we are working hard to make sure guests are comfortable and at the same time leave with a smile on their face. My housekeeping staff work very hard to keep the rooms and lobby clean and smelling nice. I would love it...

Aurora, Illinois
Reviewed September 9, 2015

Above par when comparing with the other motels in this area. No breakfast which is normal in all the Motel 6's. Recommend to all my friends who visits Naperville Chicago area. 5 mins from the Naperville Train station which makes commuting to Chicago downtown easier. Multiple corporate offices are near by. Wendy's and McD are in walking distance and multiple...

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Helpful?
1Thank 294michaelthomas
Amy D, Manager at Motel 6 Naperville, responded to this review

I am very sorry that you had such a bad experience. I am the new manager of the hotel and we are really trying to turn things around here. i would love it if you could give us another chance to change your mind of how you viewed the hotel the first time. my housekeeping staff really works hard to...

Chicago, Illinois
Reviewed August 20, 2015

The hotel was hidden behind a Wendy's restaurant and another hotel but conveniently located to the business center of town. My room was clean. But if you're looking for a little more luxury, this is not the place. The laundry room was located in the work out room, which made it a little crowded. There were only three machines in...

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Helpful?
1Thank Quetzal2
Amy D, Manager at Motel 6 Naperville, responded to this review

Thank you for your review. We are working hard to try to make our hotel a very nice place to stay. I hope that you would stay at our hotel again in the near future. our prices are very reasonable and my staff are working very hard to make it a really welcoming environment for our guest. thank you again....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Motel 6 Naperville offers clean rooms and friendly service at the lowest price of any national chain. Half a mile away from I88, the hotel is conveniently located close to downtown Naperville with several restaurants within walking distance. Enjoy complimentary WiFi, free morning coffee, guest laundry, fitness room, and free local calls. ... more   less 

Additional Information about Motel 6 Naperville

Address: 1585 Naperville Wheaton Rd, Naperville, IL 60563-1556 (Formerly Travelodge Naperville)
Location: United States > Illinois > Naperville
Price Range: $38 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Naperville 2*
Number of rooms: 114
Reservation Options:
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Questions & Answers

Here's what travelers have asked, with answers from Motel 6 Naperville staff and other travelers.
2 questions
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Questions? Get answers from Motel 6 Naperville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Just be careful with any Motel 6, you get what you pay for.”
 of 5 bubbles LookingForBigfoot, Sep 26, 2016 | Read review
“no idea; not much noise on 3rd floor”
 of 5 bubbles Lsf22, Aug 9, 2016 | Read review
“Prefer 3rd floor rooms because most of the times people walk in the hallway and talk loud.”
 of 5 bubbles 294michaelthomas, Sep 9, 2015 | Read review
“You get what you pay for.”
 of 5 bubbles Quetzal2, Aug 20, 2015 | Read review
“Always try to get non-smoking if you are not a smoker preferably on first floor due to non-availability of microwave /fridge”
 of 5 bubbles cricketrGeek, May 26, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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