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Fairfield Inn & Suites Chicago Naperville

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Fairfield Inn & Suites Chicago Naperville
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175 Reviews from our TripAdvisor Community

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Showing 170: English reviews
East Hampton, Connecticut
Level Contributor
254 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We chose this hotel since we are Marriott members and it would only be about a 30 minute drive to ORD for our morning flight. The hotel was easily accessible from the highway .The area had lots of restaurants within walking distance. The lobby area, hallways and room were clean and well cared for. The employees at the front desk... More 

Helpful?
Thank BamTgg
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your feedback. We appreciate the kind words and we are so glad you had a great experience while you were with us. I'm glad to see that you got to take advantage of all the restaurants in the area as well. We hope that you choose us again next time you're in the Naperville area.... More 

Level Contributor
255 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Friendly staff, clean and comfortable rooms. The hotel is well maintained, and nicely appointed for a great night sleep at an affordable rate too. Restaurants within an easy and safe walk across parking lots, and choices for a range of budgets too. A great location and a few minutes away from the on-ramp for I-88 too.

Helpful?
Thank Ppaintguy
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your kind review and nice comments. We are glad to see that you had a great experience when you were with us and you were able to enjoy the restaurants in walking distance. We hope you visit us again next time in you're in the area. Sincerely, Dominique More 

Prescott, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here on our drive to Pennsylvania. We were looking for a nice place to relax before the 11 hour drive ahead of us. The room was very clean and the staff was friendly and accommodating. The ice machine on the 2nd floor was not working so we had to go to another floor for ice. Breakfast had the... More 

Helpful?
Thank LFautch
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your detailed review. We appreciate the time you took to share with us, as well as our future guests the kind words and comments about our hotel. We strive to make sure that our guests have an excellent experience when staying with us and I am glad we did not fall short of that. We... More 

Level Contributor
6 reviews
3 of 5 stars Reviewed 1 week ago

As a long time Marriott user I've been to my share of hotels. Although FairField Inn work for me I was disappointed in several areas that should have been resolved. First one of the outdoor electronic locks didn't work so you had to walk around to the front. Second our bathroom door was almost impossible to close and nearly impossible... More 

Helpful?
Thank Rob B
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Rob B, Thank you for your feedback and review. I apologize for the inconvenience that you had to experience while staying with us. We will forward these comments to our management team to ensure that this is an isolated issue moving forward. Thank you and we hope to see you again in the future. Sincerely, Dominique More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this property a number of times over the last few months while I am in the area working. The staff is very knowledgeable of the area and the rooms are consistently very clean and comfortable. I won't choose any other Marriott property in the area to stay at because the staff and their caring attitude is... More 

Helpful?
Thank Jill C
FFISNaperville, Guest Experience Supervisor at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Jill C, Thank you for your review and feedback. We're very glad to hear that you had a great experience with us. Thank you for sharing these kind words with us as well as our future guests. We hope to see you again the next time you're in Naperville! Have an excellent day! Sincerely, Dominique. More 

Connecticut
Level Contributor
84 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here twice on business. The hotel doesn't have much of a lobby and appears to have been shoe-horned into its location. The rooms are bright and clean but could use some freshening. The location is great and many restaurants are just a short walk next door.

Helpful?
Thank bob_96
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your feedback. I'm glad to see that you like the location of the hotel and were able to enjoy some of the restaurants in walking distance. We were one of the first businesses here and unfortunately once all the buildings started going up around us we became kind of hidden. I will also forward this... More 

Colorado Springs
Level Contributor
619 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here over a weekend for a family wedding. Decent hotel. Clean rooms and fairly comfortable beds. I used the Marriott App to check in and gotta say that was great and would use that again. Front desk/reception was always friendly and pleasant My room was a standard king, no smoking (Thank you!!) and was clean and cool when I... More 

Helpful?
Thank MaryKop
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your feedback. We work hard on making sure everybody has an excellent experience and I'm sorry we fell short of that. We will be sure to forward your comments to our breakfast and front desk teams so that these are not issues moving forward. We hope to see you again. Have a great day! Sincerely,... More 

raleigh
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property is exceptionally clean and comfortable. I read the previous reviews about the temperature of the room being too warm; that was not at all the case during my stay. The room could reach Arctic conditions in a matter of moments when I turned the air conditioning up a notch. The hotel is surrounded by excellent restaurants - Granite... More 

Helpful?
Thank mgm819
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your review. I am happy to see that you enjoyed your stay with us, we work hard to make sure our guests have an excellent experience. We hope to see you again in future! Have a wonderful day! Sincerely, Dominique. More 

Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 20, 2016 via mobile

Stayed 2 nights. The bed was comfortable. We were just there for sleep and showers. Would stay again. This was great for price. Hot breakfast seemed good, but I just had the muffins which were good. The shower was good and room service cleaned up well.

Helpful?
Thank eater56
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your feedback. I'm pleased to hear that the service was good, we strive to make sure all of our guests have a great experience. We hope to see you again soon! Sincerely, Dominique More 

Level Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 16, 2016

I enjoyed my stay, the bed was comfortable and the room was very clean. The only issue I had was, I like my room very cold and the air conditioner only went down to 65 degrees. The staff was friendly, helpful and the breakfast was good.

Helpful?
Thank Bone414
FFISNaperville, Guest Experience Ambassador at Fairfield Inn & Suites Chicago Naperville, responded to this review

Dear Guest, Thank you for your feedback. I'm pleased to hear that the service was good and we will be sweeping through the hotel to ensure the air conditioners are in the best condition. We hope to see you again soon! Sincerely, Dominique More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Chicago Naperville

Address: 1820 Abriter Ct, Naperville, IL 60563-9368
Location: United States > Illinois > Naperville
Price Range: $108 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chicago Naperville 2.5*
Number of rooms: 105
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Also Known As:
Fairfield Naperville
Fairfield Inn Naperville
Naperville Fairfield Inn
Hotel Style:
#2 Business Hotel in Naperville
#9 Family Hotel in Naperville
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