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TownePlace Suites Chicago Naperville

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TownePlace Suites Chicago Naperville
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49 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Middlebury, Indiana
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is perfect, a true gem, and should not be overlooked! Unlike many "extended stay" or "apartment style" hotels, this place was clean and friendly. When we checked in, the staff was friendly and polite. About 10 minutes into our room, we received a call in the room making sure everything looked ok and was satisfactory. This is unique... More 

Helpful?
Thank Keaton M
Broadview Heights, Ohio
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Spent 5 nights in a 2 bedroom suite. It was very comfortable for 5 of us. Loved that each bedroom had its own bathroom! Kitchen was small and the highway traffic was a bit noisy at times. Staff was wonderful and friendly!

Helpful?
Thank sminky
1 review
3 of 5 stars Reviewed July 19, 2016 via mobile

Marriott has great quality hotels. It would be perfect package if the managers are polite and courteous. There were multi instances when I was disappointed in my stay at Naperville hotel. One instance we heard some noise outside our room and when we tried to see from the glass door hole we saw the manager having his ears on the... More 

Helpful?
Thank Buddy P
TMIHospitality1, Manager at TownePlace Suites Chicago Naperville, responded to this review

Dear Buddy P, Thank you for reviewing the TownePlace Suites Chicago Naperville. I apologize that your interaction with hotel management was less than satisfactory and for that I apologize. It is never our intent to come across as rude or not appreciative of your business. It is our goal to provide exceptional service to our guests, so all feedback is... More 

Bonita Springs, Florida
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 13, 2016

Let me start off by saying this is the cleanest hotel I've ever stayed at...Period! The room i had was upgraded to a 2 bedroom suite which turned out to be perfect due to the fact there was 2 adults and 1 child. The room was so nice and clean and modern to boot. Somewhat close to the highway like... More 

Helpful?
Thank Caylagoon
Level Contributor
129 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 7, 2016 via mobile

We stayed at the TownPlace on our way to Wisconsin. The property was s little confusing to get to at first. The place was clean and inviting. Ahmed was great and informative when we arrived. The room (two bedroom suite) was spacious and clean. The hotel is very family friendly. The pool looked nice (indoor), but we didn't get a... More 

Helpful?
Thank joseph W
New York City, New York
1 review
5 of 5 stars Reviewed July 3, 2016

We stayed here for 5 days, primarily to attend a family wedding. The hotel was very clean and had good house keeping. I specifically liked the staff at the front desk. Good breakfast and ample parking too!

Helpful?
Thank chandra75
New York City, New York
Level Contributor
3,242 reviews
328 hotel reviews
common_n_hotel_reviews_1bd8 473 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

The property is well kept, clean and looks great. The room was standard Towneplace and the service, especially Ahmed, was friendly and efficient. Close to all the stores and restaurants on 59. It's right off 88, so you can hear road noise because the windows aren't the best. Ask for a room in the higher numbers on the floor to... More 

Helpful?
Thank Bernardo F
TMIHospitality1, Manager at TownePlace Suites Chicago Naperville, responded to this review

Dear Bernardo F, Thank you for reviewing the TownePlace Suites Chicago Naperville. Our staff works very hard to maintain our property and it's reviews like yours that let us know we are doing our job. Ahmed is a very valuable member of our team and I am also delighted to hear that he showed you the warm hospitality that we... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 31, 2016

In town for 2 nights to attend a family gathering. Got upgraded (thanks to Marriott Rewards membership!) to a 2 bedroom - 2 bath suite, so it was really like a small apartment, complete with a full kitchen area. We didn't do any cooking, but we could have. The hotel is convenient to the area we needed to be in... More 

Helpful?
Thank Carolyn B
Tucson, Arizona
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 17, 2016 via mobile

We came for a family wedding and since we were staying 4 nights, we wanted something a little larger than a normal hotel room. The king suite was perfect, with the kitchen to accommodate meals, and separate living room and bedroom. Immaculately clean, and appeared to be recently renovated. The staff was welcoming, friendly and always helpful. We do try... More 

Helpful?
Thank tucsontraveler85739
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 20, 2016 via mobile

We had a king suite that was huge and included a very nice desk area, full kitchen with dishes/silverware and a very comfortable bed. Very courteous staff assisted us both AM and PM. Breakfast was included as with most Marriott properties. I assigned a 4/5 rating only because the hotel is right beside a VERY busy interstate (I-88) highway. Ask... More 

Helpful?
1 Thank billnlindamorgan
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our renovated Marriott hotel is conveniently located 1/2 mile from I-88 in Naperville, IL, just 30 miles from Chicago airports and minutes from downtown Naperville, Riverwalk, Naper Settlement, Chicago Premium Outlets and various dining. All of the suites are 50% larger than a standard hotel room and include fully-equipped kitchens, free wireless Internet and breakfast daily. The TownePlace Suites is perfect for extended stays on vacation or business. ... more   less 

Additional Information about TownePlace Suites Chicago Naperville

Address: 1843 W Diehl Rd, Naperville, IL 60563-1890
Location: United States > Illinois > Naperville
Price Range: $117 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Chicago Naperville 2.5*
Number of rooms: 63
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Also Known As:
Towneplace Suites Naperville Hotel Naperville
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