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Sleep Inn Naperville

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Traveler (18)
Room & Suite (20)
Dining (4)
Overview
1831 W Diehl Rd, Naperville, IL 60563-1890 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Fitness center
2.5 Star accommodation
Reviews (87)
Filter reviews
84 results
Traveler rating
29
31
13
3
8
Traveler type
Time of year
LanguageEnglish
29
31
13
3
8
Show reviews that mention
All reviews cracker barrel room was clean desk clerk hot breakfast location is great off the highway chicago area shower pillows business
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1 - 5 of 84 reviews
Reviewed 3 weeks ago

Stay here on Sept 20, 2018 This is the worst place in the country to stay. The night clerk could not check us in because she had not been trained properly and could not get hold of a manager for help. I gave her my...More

Thank Fred L
Response from GM_IL443, Front Office Manager at Sleep Inn NapervilleResponded 1 week ago

Dear Fred, Thank you for taking the time to write us a review regarding your stay at our hotel. I would like to send my sincerest apologies on behalf of our team for not being able to provide you with a better experience. She understood...More

Reviewed 4 weeks ago

I checked in, moved the chair to the side to get a better angle for the TV and there were used condoms and an empty condoms box on the floor. That says something about the type of place this is. What says even more is...More

Thank Barrovian70
Response from GM_IL443, Manager at Sleep Inn NapervilleResponded 4 weeks ago

Dear guest, Thank you for taking time to write us review about your recent stay. I acknowledge that my housekeeping staff failed to clean room thoroughly. I am personally grateful that you notify us in early evening hrs as soon as you find out. As...More

Reviewed September 10, 2018

Very comfortable and quiet location. Bed was incredibly comfortable. Room was updated, but a little worn. Odd odor when entered room, but didn't notice once in the room for a short time. Desk clerk offered to move us - we declined. Parking lot had nice...More

Thank J9433QZsandras
Reviewed August 26, 2018 via mobile

Nice hotel off the highway on our way to the Mall of America. Room was clean. Very nice front desk staff. Breakfast was plentiful and hot. Great price. Second floor was quiet and beds were comfortable.More

1  Thank Lynn A
Response from GM_IL443, Manager at Sleep Inn NapervilleResponded August 27, 2018

Dear guest, Thank you for taking the time to fill out our online survey with such positive feedback! I am very glad you were extremely satisfied with our room cleanliness, beds, breakfast buffet, staff, and price of the room. I have shared your comments with...More

Reviewed May 23, 2018 via mobile

This is a repeat visit for us. 4 night stay. Property is being remodeled but doesn't interfere with the guests. No pool. Breakfast included waffles but the rest was typical. Coffee maker inadequate for crowd. We'll be back

Thank Z5164ZZjohno
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Golf course
Hot Tub
Laundry Service
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
67
Price range
$71 - $111 (Based on Average Rates for a Standard Room)
Also Known As
Naperville Sleep Inn
Location
United States > Illinois > Naperville
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
67
Price range
$71 - $111 (Based on Average Rates for a Standard Room)
Also Known As
Naperville Sleep Inn
Location
United States > Illinois > Naperville
Photos
Traveler (18)
Room & Suite (20)
Dining (4)
Business Center & Event Rooms (1)
Nearby
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Questions & Answers
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Room Tips
"DO not stay here ever"
fredl283
3 weeks ago
Read review
"Don't choose a room with used condoms on the floor."
Barrovian70
4 weeks ago
Read review
"Off the highway away from traffic area. All are good choice."
virgilo434
Jun 21, 2017
Read review
"1st floor was busy but quiet! Doors seal shut well!"
HeyJude1963
Apr 7, 2017
Read review
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