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Country Inn & Suites By Carlson, Naperville

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1837 Centre Point Circle, Naperville, IL 60563
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Naperville
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Showing 448: English reviews
Atlanta, Georgia
1 review
1 of 5 stars Reviewed July 31, 2015

Upon check in there was a pair of 5xl boxers and a "wet stain" shot across on the couch. I complained at 11 am, when I returned at 12:30 AM NOTHING HAD BEEN DONE. Then someone came at 1:30 am, and covered the couch with a sheet and removed said undies. That couch stayed covered till we Checked out. Absolutely... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank A2335LLjenniferm
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

.Dear A2335LLjenniferm, Thank you for reaching out and writing your review. We truly apologize for this situation, and regret your inconvenience as a result. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards. It is my understanding that our Housekeeping Supervisor spoke with... More 

Kalkaska, Michigan
1 review
5 of 5 stars Reviewed July 29, 2015

This hotel was beautiful! Very clean, nice staff, great breakfast! We would recommend this hotel to anyone in the area! Thank you for a great weekend stay!!! The kids will not stop talking about it! Thank you again!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank 862ericap
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

"Amazing!" What a wonderful compliment while describing your recent stay with us, 862ericap! We are absolutely delighted you and your kids enjoyed your stay, and happy to play a role in a successful and fun weekend getaway. We know you have a choice in hotels, and are so happy you chose to stay with us. We hope to see you... More 

Bloomington-Normal, Illinois
1 review
5 of 5 stars Reviewed July 22, 2015 via mobile

My stay at this hotel has been amazing! From the managers to housekeeping, they have all been kind, caring, and accommodating. Being a single woman and in Naperville for treatment at the hospital, I always come back to the hotel at the end of the day and am greeted by the friendly staff. I am so thankful to have a... More 

Helpful?
Thank eeswart
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

Hello eeswart, it was so very nice to read your review and we are most appreciative of your wonderful compliments. It has been our distinct pleasure to have you as our guest, and we are so happy our hotel provides you with a safe and comfortable place to call home while you are in Naperville. Of course a recommendation is... More 

Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 22, 2015

This was my second time at this hotel. Last year I thout it was great, this year it was even better. We got into Naperville at 12:00 p.m., (it was a 6 hour drive to Naperville)I checked with the front desk to see if we could check in early (3:00 is normal check in). The wonderful front desk lady said... More 

Helpful?
Thank Ranetha R
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

It was truly our pleasure to see you again, Ranetha R, and we appreciate your business and your loyalty to our hotel. We do our very best to accommodate special requests, and are so happy we were able to get you checked in upon your arrival. We’re glad you found your room to be comfortable, and that you enjoyed our... More 

Cottage Grove, Wisconsin
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 22, 2015 via mobile

We stayed here on a recent trip to Chicago. Upon arrival we were greeted with friendly staff, quick check in and a warm cookie. The room was clean as was the rest of the place. Location is a couple minutes from the interstate, tucked back in a business area. Breakfast had a nice variety to choose from. The price was... More 

Helpful?
Thank TJcapps
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

Thank you, TJcapps, for writing such a nice review of your stay with us. We are delighted you found our hotel to be a good value, and appreciate your recognition of our staff, location and hot breakfast buffet. We strive to go above and beyond to make our guests feel welcome, and we hope for the pleasure of welcoming you... More 

The Villages, Florida
Level Contributor
212 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed July 21, 2015

Our group booked two rooms. Situated right off the highway, you would need to drive to get to restaurants in downtown Naperville, For us, we were happy the pool was open until midnight. The breakfast is plentiful with lots of hot items. Pet friendly. Nice common area. Room was clean, cookies upon arrival with flavored water in lobby. Carpet showing... More 

Helpful?
Thank Katherine G
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

We appreciate your business, Katherine G, and are happy to read you were able to take advantage of our extended pool hours and our inviting lobby. We appreciate your additional comments, and will certainly share them with our team. Thank you for choosing the Country Inn & Suites, and for taking the time to write a review. We hope for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Naperville

Address: 1837 Centre Point Circle, Naperville, IL 60563
Location: United States > Illinois > Naperville
Price Range: $104 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Naperville 2.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Country Inn And Suites Naperville
Country Inn & Suites Naperville Hotel Naperville
Country Inn Naperville
Naperville Country Inn
Hotel Style:
#4 Family Hotel in Naperville
#6 Romantic Hotel in Naperville
#6 Business Hotel in Naperville
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