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Country Inn & Suites By Carlson, Naperville

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Country Inn & Suites By Carlson, Naperville
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518 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Naperville
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Showing 513: English reviews
Naperville
Reviewed April 4, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank yate_linda29
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

Roscoe, Illinois
Reviewed April 1, 2016

This is a great hotel, it is clean and spacious. Big foyer with big screen TV a pool table and a bar free popcorn. Location is great. It has a pool and hot tub, refrigerator, microwave coffee maker and love the set up of rooms.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank gloria822
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

It was our pleasure to welcome you, Gloria822, and we are happy to know that our location and amenities were a great fit for your needs. We pride ourselves in providing a relaxing and comfortable atmosphere for our guests, and appreciate your recognition of our efforts. We thank you for your business, and hope to see you again soon.

Cincinnati, United States
Reviewed April 1, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Diane H
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

Reviewed March 23, 2016

I stayed here on a business trip. It was a basic room, but clean and of good value. The front desk staff were friendly, helpful, and accommodating. I only stayed one night, but it was definitely a good value hotel.

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Helpful?
Thank Candice H
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

Thank you, Candice, for sharing your comments, and for your kind recognition of our staff. We strive to ensure that all of our guests feel welcome, and that they find value in their stay, and your validation of these efforts is truly appreciated. We hope to see you again soon.

Reviewed March 19, 2016 via mobile

We stayed here one night. Very comfortable hotel, nice staff, nice breakfast. Overall got a great value for the money. A note, found a couple of small ants in our room. I attribute this to a spray schedule that didn't account for our very mild winter as our room was overall clean. The pool is small, but clean.

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Helpful?
Thank Things2seetoday
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

It was such a pleasure to have you as our guests, and we are happy you found the hotel to be comfortable and a great value. We do apologize for the ants, and have shared your comments with our Engineering team so that they may inspect all rooms. We are so glad you enjoyed your stay, and look forward to...

Clinton Twp, United States
Reviewed March 14, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Jeff C
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

61362
Reviewed March 4, 2016

Hotel is great! Breakfast was good potatoes are a little salty maybe less frozen stuff but it was still good..pool was great as well..but maybe fitness center should be somewhere else smellshould like pool don't think that's too healthy.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Emarie2207
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

We love the word, "Excellent," and thank you so much for your business. We appreciate your constructive criticism, and will share your comments with our team. We hope to see you again soon!

Michigan
Reviewed February 23, 2016

Excellent breakfast and great staff including the front desk and housekeeping. The pool was heated and is the most comfortable pool I swam in after many other hotel stays using their pools. Room had a king and queen bed which I have not seen before.

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Helpful?
Thank DonMichigan
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

Thank you for sharing with us that the pool temperature was so comfortable, DonMichgan. We will definitely share this compliment, as well as the many others you offered, with our team. We added the king/queen combo rooms several years ago in hopes of providing yet another option for our guests; we hope you found the room to be a comfortable...

Valdosta
Reviewed February 19, 2016 via mobile

The facility is nice clean and well maintained. The process was way,way, way, to complicated. The front desk clerk seemed to busy to check me in. Then the gentleman was extremely obtuse. I happen to remind him at one point of check in that this was not the only hotel in the area. Also customers were the reason he had...

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Helpful?
Thank Haward F
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

Thank you, Haward F, for sharing your concerns. We apologize for the disappointing service you received from our staff, and would appreciate the opportunity to visit with you further about your experience. Our Director of Sales, Liisa Seuser, has reached out to you via email, and I hope you will feel encouraged to give her a call. Or if you...

Fairview Heights, United States
Reviewed February 19, 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Stephanie W
Sandra W, General Manager at Country Inn & Suites By Carlson, Naperville, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Naperville

Address: 1837 Centre Point Circle, Naperville, IL 60563
Location: United States > Illinois > Naperville
Price Range: $92 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Naperville 2.5*
Number of rooms: 143
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Also Known As:
Country Inn And Suites Naperville
Country Inn & Suites Naperville Hotel Naperville
Country Inn Naperville
Naperville Country Inn
Hotel Style:
#4 Family Hotel in Naperville
#6 Business Hotel in Naperville
#6 Romantic Hotel in Naperville
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites By Carlson, Naperville staff and other travelers.
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Questions? Get answers from Country Inn & Suites By Carlson, Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“4th floor, near the elevator”
 of 5 bubbles rayheck6, 2 weeks ago | Read review
“Staying at the back you avoid any noise that may be happening in the lobby area.”
 of 5 bubbles Cheryl1231, Oct 26, 2016 | Read review
“Hotel borders loud, busy I-88. Try to get a room as close to the lobby as possible.”
 of 5 bubbles 9999Tr_Av_El_Er, Sep 17, 2016 | Read review
“This is one of the few hotels in Naperville, IL that offers 2 beds in a room.”
 of 5 bubbles virginiah953, Sep 13, 2016 | Read review
“Our first floor room was quiet and close to the exit.”
 of 5 bubbles suzannek61, Sep 1, 2016 | Read review
5 of 5
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