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Best Western Naperville Inn

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Traveler (29)
Room & Suite (64)
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Overview
  • Excellent50%
  • Very good30%
  • Average12%
  • Poor5%
  • Terrible3%
Travelers talk about
“front desk”(40 reviews)
“room was clean”(28 reviews)
“stay there again”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness center
2 Star accommodation
All hotel details
Additional information
Offers from Best Western Naperville Inn
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Naperville Inn
Offers & Announcements: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (516)
Filter reviews
500 results
Traveler rating
239
151
63
30
17
Traveler type
Time of year
LanguageEnglish
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239
151
63
30
17
Show reviews that mention
All reviewsfront deskroom was cleanstay there againthe breakfast areawaffleslocation is greatplace to sleepcontinental breakfastchicago areafridge and microwavea great place to stayfresh fruitking roompleasant stayexcellent staybusiness tripstaff was friendly
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1 - 5 of 500 reviews
Reviewed 2 days ago

Great place to stay. Friendly staff. We had no problems at all. Convenient location to the highway. This hotel does not have a pool but the kids still enjoyed themselves. No problems with finding a table at breakfast.More

Review collected in partnership with Best Western
Thank Kathy D
Response from Joy P, Director of Sales at Best Western Naperville InnResponded yesterday

THANK YOU for the FANTASTIC REVIEW! We are so happy that you were so happy with your stay! Yes, our breakfast room is very large, after we completed our entire hotel renovation we expanded that area and are very pleased with the results. We hope...More

Hotel's Favorite
Reviewed 4 weeks ago

The entire staff from the general manager on down were fantastic! They were attentive and would help you with anything. We loved the morning breakfast. They had Dunkin Donuts which is my favorite to go along with my coffee.

Review collected in partnership with Best Western
1  Thank IdabelGary
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 4 weeks ago

THANK YOU ISABEL!! We are so happy that you were so happy with your stay! Here at the Best Western, Naperville Inn we strive for guests to leave happier then they arrived!

Reviewed 1 week ago

When searching for hotels in the Wheaton area, I was surpised to see this property come up at an extremely competitive price. We ended up staying for three nights in July, and found little to complain about, other than the breakfast area getting a bit...More

1  Thank Ross V
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 1 week ago

THANK YOU for leaving a review. We appreciate your kind words. We believe that we are the affordable alternative without loosing any of the amenities. We are also known for our customer service!

Reviewed 2 weeks ago

My wife dubbed this Glamping, as in glamorous outdoor camping. Prices are low, but you get what you pay for. The room had ants, the room air conditioner unit gave my wife and I sore throats and runny noses, the WiFi was worthless, as it...More

Review collected in partnership with Best Western
Thank macdaddy269
Response from Joy P, Manager at Best Western Naperville InnResponded 2 weeks ago

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in...More

Reviewed 3 weeks ago via mobile

This was a wonderful hotel. It was clean and in a great location. It was quiet and safe. The night staff was very friendly, however the morning staff was a little gruff. They had a good area to walk dogs. It was clean.

Thank Joretta F
Response from Joy P, Director of Sales at Best Western Naperville InnResponded 3 weeks ago

Thank You for your review! We are so proud of our cleanliness that we strive to be the top at! We appreciate your kind words. Please come back and see us again soon.

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Non-Smoking Hotel
Room amenities
Microwave
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$84 - $113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Naperville
#2 Romantic Hotel in Naperville
#3 Business Hotel in Naperville
#6 Family Hotel in Naperville
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
$84 - $113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Naperville
#2 Romantic Hotel in Naperville
#3 Business Hotel in Naperville
#6 Family Hotel in Naperville
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveler (29)
Room & Suite (64)
Dining (16)
Questions & Answers
Ask a question
aguinn0509
July 31, 2018|
AnswerShow all 3 answers
Response from Heather P | Reviewed this property |
It usually seems like you can have 4 people, maybe 5 with a roll-away. I'd contact the hotel directly.
0
Votes
celloChicago
June 23, 2018|
AnswerShow all 5 answers
Response from Joy P | Property representative |
We are Pet friendly and the fee is $20 per day. Thank you, hope to see you soon.
0
Votes
Katie P
January 9, 2018|
AnswerShow all 3 answers
Response from Joy P | Property representative |
Thank you for your question. We do have limited rollaway beds, and can be requested based on availability.
0
Votes
Room Tips
"corners are always better"
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"call ahead to get a non smoking room if you are going to check in late."
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"Like being on second floor always, Very quiet halls"
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"Unless the issues have been addressed, do not stay in Room 202. Rooms in the back of the hotel are quieter."
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