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Best Western Naperville Inn

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1617 Naperville Wheaton Rd, Naperville, IL 60563-1524
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$71
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Free cancellation until 12/29/20
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (50)
Room & Suite (68)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/30/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 18 hotels in Naperville
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
WELCOME to the "NEWLY RENOVATED" Best Western! We are new from floor to ceiling! We are still the affordable alternative in Naperville without sacrificing any of the amenities that you are a custom to! Staying here means, having a super clean room with a super friendly front desk staff, which means having your own personal concierge when you are looking for local places to visit! Located right off of the I-88 Naperville exit, makes us convenient to getting to downtown Chicago. We are near many corporate headquarters. Minutes from beautiful Downtown Naperville with all of the spots you want to see, the renowned River Walk, Naper Settlement, the many unique shops, bars and eateries. Another convenience is our location to the 5th Ave train station taking people downtown daily without the worry of driving or parking yourself. Whether travelling for pleasure or business you will enjoy the great rates. You've tried the rest, now try the Best Western Naperville Inn!
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Room & Suite (68)68
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Wifi
Sauna
Breakfast buffet
Vending machine
Fax / photocopying
Baggage storage
Newspaper
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Microwave
Flatscreen TV
Complimentary toiletries
Safe
Telephone
Clothes rack
Iron
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish
647Reviews8Q+A67Room tips
Traveler rating
  • 333
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  • 35
  • 27
Time of year
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Popular mentions
Vegasthompson wrote a review Sep 2020
Las Vegas, Nevada233 contributions35 helpful votes
This hotel went above and beyond for customer service. I highly recommend this place to stay especially if on a budget. And they have gone above and beyond in providing the breakfast for all guests. Comfortable room, good WiFi and great water pressure in the shower. Room was very clean and close to lots of restaurants.
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Review collected in partnership with Best Western
Date of stay: September 2020
Value
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Location
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Response from Maripat Oliver, General Manager at Best Western Naperville Inn
Responded Sep 9, 2020
THANK YOU for your fabulous review! We always strive for our guests to leave happy and well rested and it is nice to hear that you did!
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Jed D wrote a review Nov 2019
West Bend4 contributions3 helpful votes
Hotel's Favorite
Nothing fancy, but the room and public areas were clean and up-to-date. The room was quiet and the bed was comfortable. Friendly staff. The biggest surprise was the hot breakfast, which was so good that I was glad I took advantage of it. The coffee was perfect.
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Review collected in partnership with Best Western
Date of stay: November 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
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Response from Joy P, General Manager at Best Western Naperville Inn
Responded Dec 2, 2019
Thank you for your review. We are glad that you had a good stay and hope to see you again on your next travels to Naperville. We are happy you had time to enjoy our hot breakfast buffet. Our goal is to always provide superior customer service for all our guests here.
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pagano316 wrote a review Jul 2020
Thiensville, Wisconsin1 contribution
Welcoming staff, very polite, knowledgable and fast check in. Clean rooms, hot breakfast that at this time is served by staff...very good. Fast Check-out option available. Outside rooms available, which we asked for since we had a puppy...very convenient! Great Hotel!!!
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Review collected in partnership with Best Western
Date of stay: July 2020
Value
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Location
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Response from Maripat Oliver, General Manager at Best Western Naperville Inn
Responded Jul 14, 2020
THANK YOU for the AWESOME review! We are so very happy that you enjoyed your stay and found us to be polite and knowledgeable we are known for our CLEANLINESS and GREAT CUSTOMER SERVICE. I am glad you experinced both.
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griffonslayer wrote a review Jun 2020
1 contribution
The bed was very uncomfortable, squeaked and sounded like the base was a metal can that echoed the noise. We kept hearing what sounded like a police radio or walkie talkie outside our door. The room had been updated but the tile and jet tub looked very old. The tub jets were really week as well.
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Review collected in partnership with Best Western
Date of stay: June 2020
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Response from Maripat01, Director of Sales at Best Western Naperville Inn
Responded Jun 29, 2020
I am so sorry that you had issues with your bed. I have spoken to the Maintanence engineer and he is going to check that. PLEASE whenever you are at a hotel, let the front desk know if you have any issues. They will be more than happy to fix the issues. I wish we had known about the walkie talkie so we could have investigated and gotten that turned off for you. Please always give us the chance while you are in house, to make your visit the best it can be.
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Festivefoodfan1 wrote a review Jun 2020
Evergreen Park, Illinois1 contribution
The people here are quite lazy. They did not touch our room at all. My mother and I left our room in the morning. We took our do not disturb sign with us. We returned in the afternoon. Beds were not made, nor were the towels picked up. Garbage wasn't even gone either. Complained to the front desk, the sour faced middle aged man didn't look like he cared. Got a few towels from him, but not enough. He said the house keepers would be along with the rest. 2-3 hours later they never showed up. Had to go to the desk again to get the rest of what was needed. I complained at check out time. Hopefully, the service is better if I ever come back.
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Review collected in partnership with Best Western
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Maripat01, Director of Sales at Best Western Naperville Inn
Responded Jun 29, 2020
I am sorry to hear this. With the COVID 19 hotels are not cleaning daily unless you ask for your room to be. I am sincerely sorry that that was not explained to you at the front desk. We clearly need more training on the changes since COVID. We are working hard to keep everyone safe and sanitized. I believe they were waiting for fresh towels to come through laundry. I apologize that was not handled better. I appreciate your feed back.
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Previous
PRICE RANGE
$64 - $98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western naperville hotel naperville, naperville best western
FORMERLY KNOWN AS
BEST WESTERN Naperville Inn
LOCATION
United StatesIllinoisDuPage CountyNaperville
NUMBER OF ROOMS
102
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Frequently Asked Questions about Best Western Naperville Inn
Which popular attractions are close to Best Western Naperville Inn?
Nearby attractions include iFLY Naperville (0.3 miles), Affordable Antiques & More (0.3 miles), and Naperville Yard Sports Complex (0.5 miles).
What are some of the property amenities at Best Western Naperville Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Best Western Naperville Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Naperville Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Naperville Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Naperville Inn?
Conveniently located restaurants include Schmaltz Delicatessen, Cooper’s Hawk Winery & Restaurants, and The White Chocolate Grill.
Are there opportunities to exercise at Best Western Naperville Inn?
Yes, guests have access to a fitness center and a sauna during their stay.
Are any cleaning services offered at Best Western Naperville Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Naperville Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Naperville Inn offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Naperville Inn?
The staff speaks multiple languages, including English and Spanish.