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Hampton Inn Chicago Naperville

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Hampton Inn Chicago Naperville
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400 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Bremerton, Washington
Level Contributor
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Staff was great and helped us as much as possible. Very accommodating with rooms with other family members with a separate reservation. The pool was clean and places to eat were within walking distance.

Review collected in partnership with Hampton

Helpful?
Thank todddeane14
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear toddeane14, Thank you so much for staying with us and taking the time to write a review. I'm so glad we were able to be of assistance to you and your family members during your stay. I hope we see you again the next time you are in our area! Sincerely, Robin King Hampton Inn Chicago/Naperville More 

Brookfield, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff is friendly, the rooms are very clean, and the breakfast and coffee bar are very good offering nutritious options. There are a number of eateries within walking distance and the surrounding area is nice.

Review collected in partnership with Hampton

Helpful?
Thank Sally A
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Sally, Thank you so much for staying with us and taking the time to write a review. I'm delighted to hear you enjoyed your stay and your breakfast! We are definitely located near quite a few restaurants and I hope you were able to enjoy some of them! We look forward to seeing you again! Sincerely, Robin King Hampton... More 

Kalamazoo, Michigan
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hampton is always our "goto" first choice. This appears to be an older Inn with many updates. Our room was very small but clean. The heating/air conditioner was hard to regulate. Breakfast area was to small for the number of guest staying at the hotel. Missed having a mini frig but very nice hair dryer. Nice selection of restaurants within... More 

Helpful?
Thank Karenj1129
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Karenj1129, Thank you for staying with us and for taking the time to write a review. I'm delighted to hear your first choice is always Hampton! I'm sorry that the air conditioning unit was hard to regulate but I'm glad you found your room to be clean and a good selection of restaurants in the area. (We do preventative... More 

Saint Louis, Missouri
Level Contributor
620 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This place worked out perfect for us, in between everything with good access to the Interstates. Natalie was at the desk when we checked in and she was fantastic. All of our questions about train travel to Chicago were answered immediately, plus she had some great maps to give us. She was extremely helpful with our other questions as well.... More 

Helpful?
Thank rduinc
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear rduinc, Thank you so much for staying with us and taking the time to write a review! I am so happy to hear you enjoyed your stay and thank you for the kind comments about Natalie - I will be sure to pass them along! I'm glad the shuttle worked for your needs and you found the rooms to... More 

Jacksonville
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Front desk gal was VERY sweet and helpful Natalie, I think), and the common areas were nice, but as soon as you boarded that TIRED old elevator, you enter The Twilight Zone...The hallways are narrow, even the room doors are smaller than normal. The room was pleasant--felt more like a cruise ship cabin, though. The tiny bathroom had a HUGE... More 

Helpful?
1 Thank WhereAhBen
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear WhereAhBen, Thank you very much for staying with us and for taking the time to write a review. Your words about Natalie are very kind and I will be sure to pass them along to her. I am so sorry that our accommodations did not meet your expectations. We do stand by our 100% Satisfaction Guarantee and I would... More 

Omaha, United States
1 review
5 of 5 stars Reviewed 1 week ago

This was a great hotel in a very nice suburb. Staff is very friendly and the hotel was very clean. Be sure to check out the old downtown of Naperville! A great area with lots of shops and restaurants.

Review collected in partnership with Hampton

Helpful?
Thank Steven W
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Steven W, Thank you very much for staying with us and taking the time to write a review. I will certainly be passing your kind words along to the staff. I agree with you - downtown Naperville is a great place to visit! The Riverwalk is especially fabulous for a nice walk! I hope the next time you find... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We were very disappointed with our experience with this location. We always try to stay at a Hampton due to their consistency, however this location failed. The beds were hard, noisy and uncomfortable. The pool was very cloudy and the staff were more interesting in their music on their headphones then the guests.

Review collected in partnership with Hampton

Helpful?
1 Thank Richard L
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Richard L, Thank you very much for staying with us and for taking the time to write a review. I am so sorry you did not have a good experience with our hotel. We do stand behind Hampton's 100% Satisfaction Guarantee and I would like to offer this to you. Please contact me either at 630-505-1400 ext. 320 or... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

Awesome hotel. Staff was amazing and always extremely helpful. Breakfast was AMAZING. We truly enjoyed the cleanliness of the pools and workout amenities. Would stay at this hotel ANYTIME I'm in the area.

Review collected in partnership with Hampton

Helpful?
Thank Angela M
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Angela M, Thank you very much for staying with us and also for writing a review! I am delighted to hear that you enjoyed your stay. I will pass along your wonderful comments to the staff. To say that you would stay with us anytime you are in the area is definitely a great compliment to hear, so thank... More 

Bakersfield, United States
1 review
5 of 5 stars Reviewed 1 week ago

We stayed for three days for a family reunion which was held at a private residence. We enjoyed the breakfast each morning. Our room was cleaned very well each day. The staff was very nice. The hotel was quiet. We had very easy access to a number of wonderful restaurants within walking distance.

Review collected in partnership with Hampton

Helpful?
Thank Karen E
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Karen E, Thank you so much for staying with us and taking the time to write a review. I hope you had a fantastic reunion! I am so happy to hear you enjoyed your stay; I will make sure our staff hears of your compliments. I hope the next time you are in Naperville you come back to see... More 

Kalamazoo, Michigan
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Fairly standard Hampton Inn. Rooms were clean, beds comfortable, continental breakfast with hot and cold selections. The problem was with the temperature in the room. The air turned on infrequently and when it did would run only briefly then turn off, no option to keep the fan blowing while using the AC, even with the air turnedto 62 degrees we... More 

Helpful?
Thank Katie H
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Katie H, Thank you so much for staying with us and taking the time to write a review. Thank you for your kind words however I am sorry you and your friends had difficulties with the ac units in the rooms. If you are able, I would like to speak with you in order to a) find out which... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Chicago Naperville

Address: 1087 E Diehl Rd, Naperville, IL 60563-1485
Location: United States > Illinois > Naperville
Price Range: $95 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago Naperville 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hampton Inn Chicago Naperville Hotel Naperville
Hampton Inn Naperville
Naperville Hampton Inn
Hotel Style:
#4 Romantic Hotel in Naperville
#4 Business Hotel in Naperville
#6 Family Hotel in Naperville
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