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Hampton Inn Chicago Naperville

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Hampton Inn Chicago Naperville
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408 Reviews from our TripAdvisor Community

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Showing 405: English reviews
Nottingham, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Two stays at the Hampton Inn, Naperville to date - each time for 5 nights - and on both occasions the staff have been both amiable and helpful. Check-in has been fast and efficient and the layout of the hotel is uncomplicated. The rooms are clean and spacious, with large comfortable beds and clean wash facilities. Communal areas are light,... More 

Helpful?
Thank J0HN_DOE2014
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear J0HN_DOE2014, Thank you very much for staying with us and taking the time to write a review. I am delighted to hear that you have enjoyed your recent stays with us! I will certainly be passing your comments along to the staff. If you do happen to return to Naperville again, we would love to see you! Sincerely, Robin... More 

Westchester, United States
1 review
4 of 5 stars Reviewed 1 week ago

Family wedding brought us to this hotel. Shuttle service to our venue was one of the selling points. Overall we were vey pleased with the accommodations. Age group ranged from toddler to 98 yr old grandparents. I would recommend this hotel to others looking for something close to the NIU Conference Center. One could walk to it from the hotel,... More 

Review collected in partnership with Hampton

Helpful?
Thank James P
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear James P, Thank you so much for staying with us and taking the time to write a review. I'm delighted to hear you enjoyed your stay! You're right - NIU is in a very convenient location (right across the street!) but many take advantage of the shuttle service and we are happy to provide it to NIU as well... More 

Killeen, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for a wedding across the street at NIU. They shuttled us back and forth and let us party in the lobby. it had a comfy bed with AWESOME pillows! Staff did a great job to get us checked in and out quickly. Breakfast has the pre-made omelets (YUM!) i would recommend it.

Review collected in partnership with Hampton

Helpful?
Thank Maureen R
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Maureen R, Thank you so much for staying with us and taking the time to write a review! I am so happy to hear you enjoyed your stay, particularly the pillows! We adore being part of weddings and I'm glad everyone had a great time. I hope you come back and visit us if you find yourself in Naperville... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at this hotel. Breakfast and the staff were both great. Rooms were clean and comfortable. This was a good value and easy to find from the expressway. We would definitely stay here again.

Review collected in partnership with Hampton

Helpful?
Thank charlened202
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear charlened202, Thank you very much for staying with us and taking the time to write a review. I'm delighted to hear you enjoyed your stay! I will definitely pass along your kind words to the staff. We look forward to seeing you the next time you are in Naperville! Sincerely, Robin King Hampton Inn Chicago/Naperville More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I have stayed in this property before in previous years. I have never been disappointed. Staff is helpful and friendly; and the complimentary breakfast is complete. Location is great for Naperville. The property is not sumptuous luxury--it is practical comfort and its staff genuinely courteous.

Review collected in partnership with Hampton

Helpful?
Thank Ruth P
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Ruth P, Thank you so much for staying with us over the years! We love it when guests return! Thank you also for taking the time to write a review. I am so happy to hear you continue to enjoy your stays with us; I will be passing along your kind comments to the staff. We look forward to... More 

New Jersey
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm staying at the Hampton Inn, Naperville for 3 nights on business. The wi fi is so weak that it's almost impossible to use. The fellow at the front desk said, "Yeah, it goes in and out but usually comes back." No manager on duty tonight (8:00 pm), nobody in engineering--just the young woman at the front desk. Decent breakfast... More 

Helpful?
Thank MelsmomNewJersey
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear MelsmomNewJersey, Thank you so much for staying with us and taking the time to write a review. I'm so sorry for the difficulties with the Internet and that it spoiled your stay. Thank you for making us aware. If you would kindly reach out to me, I would like to find out the room number you were staying in... More 

Bloomington-Normal, Illinois
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Due to tournament had to reschedule dates multiple times and when team didn't do well they let us out of our last day with less than 24 hours notice. Extremely pleasant about it as well. Much appreciated.

Review collected in partnership with Hampton

Helpful?
Thank shall2507
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear shall2507, Thank you so much for staying with us and taking the time to write a review! I'm so glad we were able to accommodate the early check out. I hope the next time you find yourself in our area you consider staying with us again. Sincerely, Robin King Hampton Inn Chicago/Naperville More 

Minnesota
1 review
3 of 5 stars Reviewed 4 weeks ago

No refrigerator in your room, even if you ask for one it was so small you couldn't put anything in it. The bed was really hard unlike other Hampton Inn's I have stayed in. My co-worker also said their bed was awful.

Review collected in partnership with Hampton

Helpful?
Thank Jus4aw
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Jus4aw, Thank you very much for staying with us and taking the time to write a review. I'm so sorry you didn't enjoy your experience with us. We stand by the Hampton 100% Satisfaction Guarantee and I would like to offer this to you. Please contact me at either 630-505-1400 ext. 320 or robin.king@hilton.com; additionally I would like to... More 

Bremerton, Washington
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Staff was great and helped us as much as possible. Very accommodating with rooms with other family members with a separate reservation. The pool was clean and places to eat were within walking distance.

Review collected in partnership with Hampton

Helpful?
Thank todddeane14
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear toddeane14, Thank you so much for staying with us and taking the time to write a review. I'm so glad we were able to be of assistance to you and your family members during your stay. I hope we see you again the next time you are in our area! Sincerely, Robin King Hampton Inn Chicago/Naperville More 

Brookfield, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff is friendly, the rooms are very clean, and the breakfast and coffee bar are very good offering nutritious options. There are a number of eateries within walking distance and the surrounding area is nice.

Review collected in partnership with Hampton

Helpful?
Thank Sally A
Robin_King, Director of Sales at Hampton Inn Chicago Naperville, responded to this review

Dear Sally, Thank you so much for staying with us and taking the time to write a review. I'm delighted to hear you enjoyed your stay and your breakfast! We are definitely located near quite a few restaurants and I hope you were able to enjoy some of them! We look forward to seeing you again! Sincerely, Robin King Hampton... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Chicago Naperville

Address: 1087 E Diehl Rd, Naperville, IL 60563-1485
Location: United States > Illinois > Naperville
Price Range: $101 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicago Naperville 2.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Hampton Inn Chicago Naperville Hotel Naperville
Hampton Inn Naperville
Naperville Hampton Inn
Hotel Style:
#4 Romantic Hotel in Naperville
#4 Business Hotel in Naperville
#6 Family Hotel in Naperville
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