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Courtyard Chicago Naperville

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1155 East Diehl Road, Naperville, IL 60563
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144 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Charlotte, North Carolina
Level Contributor
183 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Courtyard in Naperville is located in an area with many highly recommended restaurants and easy access to the Interstate. The staff was very friendly and helpful, and the room was a good size. I would recommend this hotel to anyone looking to stay in Naperville.

Helpful?
Thank Bowmanator22
1 review
1 of 5 stars Reviewed 4 weeks ago

My husband stayed here for a work conference and one hour after checking out of his room, he realized he left headphones and an iPod (engraved as a gift) in his room. He called and spoke to a manager and got a huge runaround and about the missing items. The manger assured he would call back and he never did.... More 

Helpful?
Thank Tracy R
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear Tracy R, Please accept my apologies that your experience with us was not a favorable one. I would like the opportunity to personally discuss your concerns in order to better understand our service failures from your point of view and to insure another customer does not have to endure the same. Please feel free to reach me at (630)... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

My husband and I stayed for two nights while in town for a wedding. The front desk staff was friendly, the rooms are clean and the beds are comfortable. We would definitely stay here again. The drinks at the lobby bar were well made but definitely expensive.

Helpful?
Thank jillybean2618
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear jillybean2618, Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott Chicago Naperville. We are thrilled to see that you found our beds; comfortable, our staff professional and your room was clean and comfortable. We work hard as a team to ensure each guest has an enjoyable stay. We look... More 

Dawsonville, Georgia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 19, 2016

After staying at the Marriott for a wedding weekend, we moved to the Courtyard for the remainder of our vacation time in Naperville. We really preferred the Courtyard to the Marriott. Much quieter, rooms were much larger, sofa in the room, larger bathroom, mini-frig in the room...all in all more comfortable for us. We also like the Bistro. Yes you... More 

Helpful?
Thank Zakasana
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear Zakasana. Thank you for your positive review and for taking the time to post it on our Trip Advisor page. We appreciate your positive review on our hotel's services and amenities We look forward to accommodating you again in the near future. Respectfully, Luci More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2016 via mobile

I was very pleased with this hotel. The rooms were elegant, understated and comfortable. The mattress was very firm. The hallway was very quiet. I enjoyed the bistro down by the lobby. They had a good selection of food and alcohol. The woman at the front desk was very helpful and pleasant. I will definitely come back again.

Helpful?
Thank Figgen
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear Figgen, Thank you for your positive review! We are thrilled that you find our hotel to be accommodating, clean and hospitable. As part of the Marriott family we strive to make our hotel your home away from home. We do hope that you visit our hotel again. Warm Regards, Luci More 

Florida
Level Contributor
255 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 195 helpful votes
5 of 5 stars Reviewed April 27, 2016

Typical Courtyard, though perhaps with a livelier bar than most. Arrived late. Left early. Didn't spend much time there. But, hotel was clean and well appointed. Staff was professional (and extra friendly... front desk clerk actually drove me to my meeting because it was drizzling a bit). Staff was also knowledgeable about airport transportation and wait time. No issues or... More 

Helpful?
Thank Klomo
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear Klomo, Thank you for taking the time to review the hotel. What a fantastic review that is very much appreciated! Our staff takes the utmost pride in making sure all of the details are taken care of for your stay and it is always such a reward to hear that our guests appreciate it. Thanks again for the review... More 

Sussex, Wisconsin
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 27, 2016 via mobile

Would I stay here again? Eh.....maybe. Basic hotel but the price was right and the staff was very friendly. Great location to restaurants like Bricks, Granite City, Mortons and World of Beer. Also very close to iFly.....a must do activity with kids.

Helpful?
Thank innairis
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear innaris, Thank you for taking the time to write a review regarding your recent visit to the Courtyard by Marriott Chicago Naperville. You are absolutely right about our hotel being a great location as we are so close to restaurants and activities. Thank you again for choosing Courtyard by Marriott. Respectfully, Luci More 

Level Contributor
155 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed March 21, 2016

This stands for Melissa, Grejsi, Stillian, Anca, and Noonie-some of the most delightful and wonderful associates who made a five year old happy on her birthday. This crew could not have been more accommodating from room selection to breakfast. As always Marriott delivers and this crew did it best!!!!!!!!!!!

Helpful?
Thank tommyl024
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear MGSAN, You put a smile on my face after reading your review, thank you! Our staff takes the utmost pride in making sure all of the details are taken care of for your stay and it is always such a reward to hear that our guests appreciate it. Thanks again for the review and we look forward to your... More 

Chandler, Arizona
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 26, 2016 via mobile

I stayed here for three nights for business. The room was clean and nicely maintained. I especially liked that the sleep area and work area are divided. The closet was rather small and there was no bath tub, at least on my room. I did not eat in the restaurant but have heard good things from colleagues who did.

Helpful?
Thank Aya M
NoonieA, General Manager at Courtyard Chicago Naperville, responded to this review

Thank you so much for taking the time to provide your feedback! We truly appreciate you taking time from your busy schedule to let us know how your experience was and for your honest feedback. I'm sorry you felt the closet was small, I will definitely pass that on to our corporate office. We do have rooms with bathtubs, so... More 

Williamsburg
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed February 23, 2016

We had a wonderful night at this hotel. Checked in late and the front desk woman was wonderful. We stayed in double queen bed room with a courtyard view. It was a beautiful lobby and very clean. We got to our room and it was very modern and clean. The beds were super comfortable, we all got a great nights... More 

Helpful?
Thank Brad And Cori J
NoonieA, General Manager at Courtyard Chicago Naperville, responded to this review

Thank you so much for taking the time to provide your wonderful feedback! We truly appreciate you taking time from your busy schedule to let us know how your experience was. I'm glad you enjoyed your stay and our hotel! We look forward to having you again. If I can ever be of assistance for your future reservations, please don't... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Naperville

Address: 1155 East Diehl Road, Naperville, IL 60563
Location: United States > Illinois > Naperville
Price Range: $120 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Naperville 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Naperville Hotel Naperville
Courtyard Naperville
Naperville Marriott
Naperville Courtyard
Hotel Style:
#5 Business Hotel in Naperville
#7 Family Hotel in Naperville
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