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Courtyard Chicago Naperville

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Courtyard Chicago Naperville
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146 Reviews from our TripAdvisor Community

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Showing 145: English reviews
North Saint Paul, Minnesota
Level Contributor
4 reviews
5 of 5 stars Reviewed 5 days ago NEW

Very clean and accommodating. Only stayed 1 night, but it was located right next to the place we came to visit. (I fly zone) We had a King room with a pull out bed and it was just right for me, my daughter and grandson.

Helpful?
Thank Jodi J
Cincinnati, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 3, 2016

Very clean including the hallways, excellent air conditioning system, nice fridge, the entire hotel is in good working order, rooms large and well-appointed. The only thing that seemed odd is that the lobby does not appear to connect to the rooms. There is only ONE washing machine for the entire hotel which normally I wouldn't use anyway, but for a... More 

Helpful?
Thank Michelle H
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Michelle H, We are thrilled that you find our hotel to be accommodating, clean and hospitable. We certainly appreciate your feedback and will keep your suggestions in mind as we look for ways to enhance our guest experience. As part of the Marriott family we strive to make our hotel your home away from home. We do hope that you... More 

Charlotte, North Carolina
Level Contributor
317 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed July 20, 2016

The Courtyard in Naperville is located in an area with many highly recommended restaurants and easy access to the Interstate. The staff was very friendly and helpful, and the room was a good size. I would recommend this hotel to anyone looking to stay in Naperville.

Helpful?
Thank Bowmanator22
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Bowmanator22, Thank you for your positive review and for taking the time to post it on our Trip Advisor page. I am happy to hear that our staff was very helpful during your stay. We work hard as a team to ensure each guest has an enjoyable stay. We appreciate your positive review on our hotel's services and amenities we... More 

1 review
1 of 5 stars Reviewed June 23, 2016

My husband stayed here for a work conference and one hour after checking out of his room, he realized he left headphones and an iPod (engraved as a gift) in his room. He called and spoke to a manager and got a huge runaround and about the missing items. The manger assured he would call back and he never did.... More 

Helpful?
Thank Tracy R
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear Tracy R, Please accept my apologies that your experience with us was not a favorable one. I would like the opportunity to personally discuss your concerns in order to better understand our service failures from your point of view and to insure another customer does not have to endure the same. Please feel free to reach me at (630)... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 21, 2016 via mobile

My husband and I stayed for two nights while in town for a wedding. The front desk staff was friendly, the rooms are clean and the beds are comfortable. We would definitely stay here again. The drinks at the lobby bar were well made but definitely expensive.

Helpful?
Thank jillybean2618
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear jillybean2618, Thank you for taking the time to write a review of your experience here at the Courtyard by Marriott Chicago Naperville. We are thrilled to see that you found our beds; comfortable, our staff professional and your room was clean and comfortable. We work hard as a team to ensure each guest has an enjoyable stay. We look... More 

Dawsonville, Georgia
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 19, 2016

After staying at the Marriott for a wedding weekend, we moved to the Courtyard for the remainder of our vacation time in Naperville. We really preferred the Courtyard to the Marriott. Much quieter, rooms were much larger, sofa in the room, larger bathroom, mini-frig in the room...all in all more comfortable for us. We also like the Bistro. Yes you... More 

Helpful?
Thank Zakasana
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear Zakasana. Thank you for your positive review and for taking the time to post it on our Trip Advisor page. We appreciate your positive review on our hotel's services and amenities We look forward to accommodating you again in the near future. Respectfully, Luci More 

Indiana
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2016 via mobile

I was very pleased with this hotel. The rooms were elegant, understated and comfortable. The mattress was very firm. The hallway was very quiet. I enjoyed the bistro down by the lobby. They had a good selection of food and alcohol. The woman at the front desk was very helpful and pleasant. I will definitely come back again.

Helpful?
Thank Figgen
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear Figgen, Thank you for your positive review! We are thrilled that you find our hotel to be accommodating, clean and hospitable. As part of the Marriott family we strive to make our hotel your home away from home. We do hope that you visit our hotel again. Warm Regards, Luci More 

Florida
Level Contributor
261 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
5 of 5 stars Reviewed April 27, 2016

Typical Courtyard, though perhaps with a livelier bar than most. Arrived late. Left early. Didn't spend much time there. But, hotel was clean and well appointed. Staff was professional (and extra friendly... front desk clerk actually drove me to my meeting because it was drizzling a bit). Staff was also knowledgeable about airport transportation and wait time. No issues or... More 

Helpful?
Thank Klomo
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear Klomo, Thank you for taking the time to review the hotel. What a fantastic review that is very much appreciated! Our staff takes the utmost pride in making sure all of the details are taken care of for your stay and it is always such a reward to hear that our guests appreciate it. Thanks again for the review... More 

Sussex, Wisconsin
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 27, 2016 via mobile

Would I stay here again? Eh.....maybe. Basic hotel but the price was right and the staff was very friendly. Great location to restaurants like Bricks, Granite City, Mortons and World of Beer. Also very close to iFly.....a must do activity with kids.

Helpful?
Thank innairis
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear innaris, Thank you for taking the time to write a review regarding your recent visit to the Courtyard by Marriott Chicago Naperville. You are absolutely right about our hotel being a great location as we are so close to restaurants and activities. Thank you again for choosing Courtyard by Marriott. Respectfully, Luci More 

Level Contributor
160 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed March 21, 2016

This stands for Melissa, Grejsi, Stillian, Anca, and Noonie-some of the most delightful and wonderful associates who made a five year old happy on her birthday. This crew could not have been more accommodating from room selection to breakfast. As always Marriott delivers and this crew did it best!!!!!!!!!!!

Helpful?
Thank tommyl024
Luci K, General Manager at Courtyard Chicago Naperville, responded to this review

Dear MGSAN, You put a smile on my face after reading your review, thank you! Our staff takes the utmost pride in making sure all of the details are taken care of for your stay and it is always such a reward to hear that our guests appreciate it. Thanks again for the review and we look forward to your... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Chicago Naperville

Address: 1155 E Diehl Rd, Naperville, IL 60563-1487
Location: United States > Illinois > Naperville
Price Range: $100 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Chicago Naperville 3*
Number of rooms: 147
Reservation Options:
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Also Known As:
Courtyard By Marriott Chicago Naperville Hotel Naperville
Courtyard Naperville
Naperville Courtyard
Naperville Marriott
Hotel Style:
#5 Business Hotel in Naperville
#7 Family Hotel in Naperville
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