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Regency Inn of Naperville

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Regency Inn of Naperville
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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Reviewed September 12, 2016 via mobile

Horrible place to stay!!!! Found bugs everywhere!!!!!!! They were very rude at the front desk!!!!! The shower was cold and smelled bad. First time in my life I felt dirty getting out of a shower. Website said free breakfast nothing but a toaster in the lobby.

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Thank Maria G
wisconsin
Reviewed April 25, 2016

I am impressed with price and quality combination. The hotel rooms are much better as compared to outside look. Excellent internet with business center in the lobby, friendly staff and close to highway I-88 and 355 for me it is best. No breakfast but so many restaurants nearby. This is my fifth stay I stayed with my wife and some...

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Thank super1value
Reviewed February 5, 2016 via mobile

Hotel staff were friendly and compitent. Romms are dated but clean Wifi is blazing fast much much better than any other hotel chain 20+mbs down 14mbs up no throttling. I recommend it for anyone on a budget.

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1Thank Charles F
Cedarburg, Wisconsin
Reviewed October 15, 2015 via mobile

This hotel is like a mobile home. Outlets are on the floor and none at the desk. There was no shampoo or moisturizer. Soap was like bite size Hersey chocolate. Bedding is also very bad. Don't get fooled by the name of the hotel.

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1Thank Mahesh G
Reviewed October 14, 2015 via mobile

We stayed here for one night on September 20th and were charged accordingly....until now on October 14th we see on our credit card statement that they have charged us AGAIN for a night in October that we were NEVER THERE! When we called them to inform them of the mistake they were incredibly rude and REFUSED to reverse the charges....

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2Thank Nichole R
Reviewed August 3, 2015

These people "staff" are appalling! Foreigners who have no real hospitality, customer service, or UNDERSTANDING. I have stayed here a few times out of desparation. The rooms reak with mildew. You MUST light incense or candles. Dust everywhere in the room, broken furniture, phones, or light fixtures. The kicker was the last time I stayed there (7/31/15). I noticed a...

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1Thank Katherine O
Oskaloosa, Iowa
Reviewed April 7, 2015

Staff are rude! It says complimentary breakfast from 6-10 went there at 7am and no breakfast except coffee and one muffin! So we have to go to a fast food restaurant nearby. Rooms are dated and unexplained smells!

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3Thank JLODARL
Reviewed December 2, 2014

I needed to find a room at the last minute as my daughter was in the hospital. Patrick, the gentleman in the office was kind and helpful and gave me a good deal. I asked for a non-smoking room. The place is old and in need of a complete makeover, but it was very clean. There was cracked tile and...

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Thank catinboots_229
Reviewed November 17, 2014 via mobile

Wow I don't really know where to start. I will start by saying this everything I'm about to tell you is the truth. Ok so I'm looking around for an ok room to stay in i drive by what looks to be a cheaper hotel to stay at so i went in and Patrick was there to greet us at...

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2Thank Greg K
Coopersville
Reviewed November 5, 2014

I booked my reservation online and the total price was $55.00. The next morning when me and my husband was checking out the reception lady refused to give us our receipt. Come to find out she up the price on a company credit card with out telling us. It wasn't about the extra $10 it was about her not telling...

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1Thank R1hamilton
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Amenities

Highlights
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet

Additional Information about Regency Inn of Naperville

Address: 1350 E Ogden Ave, Naperville, IL 60563-1647 (Formerly Americas Best Inn Naperville)
Location: United States > Illinois > Naperville
Price Range: $59 - $66 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Regency Inn of Naperville 2.5*
Number of rooms: 50
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Questions & Answers

Questions? Get answers from Regency Inn of Naperville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“2nd floor rooms are much better in condition”
 of 5 bubbles super1value, Apr 25, 2016 | Read review
“Tell them you want a room that does not stink of mold and a tv, phone and light fixtures that works properly.”
 of 5 bubbles 833katherineo, Aug 3, 2015 | Read review
“Worst Stay ever don't go”
 of 5 bubbles JLODARL, Apr 7, 2015 | Read review
3 of 3
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