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Hotel Arista at CityGate Centre

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Hotel Arista at CityGate Centre
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380 Reviews from our TripAdvisor Community

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Showing 377: English reviews
Waukesha, Wisconsin, United States
Reviewed August 17, 2014

We stayed at the Hotel Arista Friday and Saturday nights for a wedding. We strongly recommend this hotel. The staff was fabulous -- always holding doors and responding to our requests. The room came with many amenities: free wi-fi, a refrigerator that actually cooled, a dark wash cloth for make-up removal, exfoliating oatmeal soap, super clean bathroom, lots of accessible...

Thank GlennLynda S
Reviewed August 16, 2014

This is our fourth stay at this wonderful suburban hotel, which is by far, in my opinion, the best suburban hotel in the country; chiefly because of its amazing management. During our stay, we felt that every single staff member that we encountered tried his/her best to make sure that our stay was perfect. All our requests were met with...

Thank M-Elgawhergy
Cleveland, Ohio
Reviewed August 14, 2014

Last week-end we attended a wedding at Arista Hotel. It was wonderful. Aside from the very nice room, ammenities and comfortable accommodations, service everywhere is excellent but SUPERB at the front desk. We need to publicly recognize Brent Delahunty (Front Office Manager) as an outstanding employee who went "out of his way" to make life easier for me as my...

Thank Hildegard M
Ogdensburg, New York
Reviewed August 13, 2014

Absolutely the very best hotel I've ever been. I've spent many nights in top of the line hotels in Chicago, New York, California, Canada, etc. and Hotel Arista beats them all. I spent every morning in the best fitness center I've ever seen at any hotel or resort, using both state of the art free weights and machines. The spa...

Thank Danny S
Laurinburg, North Carolina
Reviewed August 12, 2014

The accommodations were absolutely superb. Spent the weekend visiting family and had a great visit with the hotel made the trip complete. The room was very spacious and comfortable and the king bed was exceptional and I am very particular about having a good nights sleep. The location was away from the busy downtown area of Chicago yet easy to...

Thank Dan S
Groveland, Illinois
Reviewed August 7, 2014

The room was great, reminded me of a nicer Westin. Soaking tub was fabulous, bathroom spacious. I love places that offer turndown service. I don't like having to call for ice, though. It took 3 calls and a half hour. Room service was pretty good. Beds comfortable. They offered lemon infused water in the lobby, which I loved. A couple...

Thank adj311
Naperville, Illinois
Reviewed July 31, 2014

This Hotel is very sleek and modern. Right when you walk in, there is a elegant bar/restaurant that have a great selection of drinks available. I was here for a wedding and we had delicious hors d'oeuvres. The ballroom was decorated so beautifully. The dinner options were NY strip or stuffed chicked, mashed potatoes and cooked carrots, which were all...

Thank Ashley L
Chicago, Illinois
Reviewed July 23, 2014

My sister lives in downtown Naperville and I live in Barrington. I first stayed at this hotel last fall when my sister hosted a fashion show at the Arista. I loved the hotel last fall, and I love it even more (only because I had more time to spend here). The location is great (right off the highway and at...

1Thank Susan R
Ann Arbor, Michigan
Reviewed July 21, 2014

I have stayed at this property several times now! I travel for business and must say not only is the decor lovely so is the staff and very accommodating as well..The Spa is perfect, carrying only top of the line products! I received an amazing skin treatment while I was there, that left my skin so bright! From the time...

1Thank Jennifer H
Reviewed July 13, 2014

I booked this hotel because of its high reviews. After a flight delay, we got to Naperville at 10pm. I booked a double, feather free room. Feathers give my daughter and myself asthma attacks. The front desk told us that they were unable to accommodate us- their feather free rooms were taken. They suggested that, if we got to the...

2Thank melcarley
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center and two signature restaurants including SugarToad and CityGate Grille. ... more   less 

Additional Information about Hotel Arista at CityGate Centre

Address: 2139 City Gate Ln, Naperville, IL 60563-3081
Location: United States > Illinois > Naperville
Price Range: $163 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Arista at CityGate Centre 4.5*
Number of rooms: 144
Reservation Options:
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Hotel Style:
#1 Family Hotel in Naperville
#1 Romantic Hotel in Naperville
#1 Business Hotel in Naperville
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Arista at CityGate Centre staff and other travelers.
3 questions
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Indianapolis, United States
over a year ago
Scotch Plains, New Jersey

See all questions (3)

Questions? Get answers from Hotel Arista at CityGate Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner suite is large with great views and high ceilings”
 of 5 bubbles BarbP36, 3 weeks ago | Read review
“Everyone in our party were very happy with their rooms.”
 of 5 bubbles pwcreations, Sep 12, 2016 | Read review
“Our room on the 12th floor was great!”
 of 5 bubbles grimesmag, Aug 18, 2016 | Read review
“11th floor has amazing views”
 of 5 bubbles tsimeone01, Jul 25, 2016 | Read review
“Any room in the hotel is Top Notch~”
 of 5 bubbles knavarr, Jul 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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