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Hotel Arista at CityGate Centre

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Hotel Arista at CityGate Centre
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404 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Galway, Ireland
Reviewed November 25, 2014

friendly staff are very welcoming. Also like the courtesy bus which can be booked for morning office runs and evening trips to malls, offering drop off and collection service subject to availability. Breakfast is good if a little slow from order to delivery. Restaurant is good but city grille across the road is better. Avoid the food at the tap...

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Thank ThriftyScot
Downers Grove, Illinois
Reviewed November 23, 2014

First visit to this hotel. I must begin by mentioning wonderful employees we encountered during our one night stay. Thank you, Rebecca, at the front desk for your cheery smile and welcome upon walking up to counter. Tommy for his lively and fun attitude while shuttling us to our restaurant reservation in the complimentary hotel van. Emily, for always be...

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3Thank alexandria920
Los Angeles, CA
Reviewed November 19, 2014

I have been staying at the Hotel Arista for the last few years every time I visit our local office in the area. This has been my favorite hotel to stay at for business. Great design, amenities, location and always a good nights sleep. The management company changed in May of '14 and it appears that while the facility has...

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7Thank ADOdell
Plainfield, Illinois
Reviewed November 18, 2014

Stayed 1 night in the King Corner room. Room was spacious but starting to show wear. Some paint and changing out of the upholstered benches would go a long way. Purchased a romance package. I wouldn't do that again. I just don't feel it was a good value. However, we will return. The customer service is phenomenal. If we had...

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1Thank KTIllinois
Los Angeles, California
Reviewed November 14, 2014

Have stayed here several times when traveling locally for business. Rates are very reasonable $200< for a property that is well-kept and trendy. Smoked glass in bathrooms, grohe fixtures, warm comfy beds. The restaurant was a little disappointing for our most recent dinner, but there is a steak/fish house in an office building 100 yards away that has served me...

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1Thank davidandrose1
Bolingbrook
Reviewed November 8, 2014

I stayed here for one night in November and was blown away by an experience. I ordered dine in service and my meal was undercooked. I brought this to the attention of the front desk and showed them the meal. They apologized and said they would make me another meal but I was running late and had no time. When...

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2Thank Suzanne F
Reviewed October 29, 2014

This hotel looked like a great place to meet friends and family we hadn't seen in a while. The decor of the hotel is very nice, however we experienced a lapse in service level. The first night we were directed to a sports bar in the building as we were dining with kids. Our party of 10 spent a considerable...

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8Thank azfamlee
Indianapolis, Indiana
Reviewed October 27, 2014

We chose this new hotel to be close to friends for the weekend. The people were very friendly upon check in and offered us a glass of champagne. The rooms were very comfortable and spacious. The location is just off the highway. There is major construction there for now so recommended that you take another exit to get there to...

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1Thank Dan F
Pasadena, California
Reviewed October 23, 2014

I travel for business a lot. This is by far one of the nicest hotels I have stayed at. It's a jewel in a lovely suburb. Immaculate property with spacious rooms, large bathrooms and very well thought out. One can see the care in all the small details that did not go unnoticed. Plush white towels with one small black...

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Thank bpolitis
Reviewed October 21, 2014

My friends in the area recommended this hotel, and I stayed here for two nights recently. I'm glad I did. I've stayed at all of the nicer hotels in the Naperville/Lisle/Warrenville area, and this was the best. The staff was exceptionally helpful and friendly, and the room was clean, comfortable, and tastefully decorated (my room even had a stationary bike...

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1Thank Tom W
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Arista, affiliated with Preferred Hotels & Resorts, is the Illinois’ first LEED-certified hotel and serves as the focal point of CityGate Centre, a one-million-square-foot, mixed-use lifestyle center. The hotel features 144 rooms, 10,000 square feet of meeting space, a state of the art fitness center, salon, spa and three restaurants including SugarToad, Tap In and CityGate Grille. ... more   less 

Additional Information about Hotel Arista at CityGate Centre

Address: 2139 CityGate Lane, Naperville, IL 60563
Location: United States > Illinois > Naperville
Price Range: $160 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Arista at CityGate Centre 4.5*
Number of rooms: 144
Reservation Options:
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Hotel Style:
#1 Family Hotel in Naperville
#1 Business Hotel in Naperville
#1 Romantic Hotel in Naperville
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Arista at CityGate Centre staff and other travelers.
4 questions
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Indianapolis, United States
over a year ago
Plantation, Florida, United States
Scotch Plains, New Jersey

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Questions? Get answers from Hotel Arista at CityGate Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“One side definitely has the best views. My view was of the rooftop below.”
360time, Mar 11, 2017 | Read review
“Ask for Xavier!”
374markoz, Mar 6, 2017 | Read review
“Consider the Deluxe Corner King room”
PrincessDebAnn, Jan 3, 2017 | Read review
“Corner suite is large with great views and high ceilings”
BarbP36, Nov 15, 2016 | Read review
“Everyone in our party were very happy with their rooms.”
pwcreations, Sep 12, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question